Wanyonyi Louise Nanjala
Kimilili
Summary
With a background in International Relations, along with a work experience of over 5 years in leading teams and branch operations; I possess extensive experience in collaborating with people from various backgrounds and executing strategies to drive growth. With a keen eye for detail and a commitment to excellence; I am skilled in building and maintaining relationships with stakeholders through excellent communication and problem-solving. I am also well-versed in developing and implementing campaigns to promote initiatives and drive participation, as well as planning and organizing events. I am poised to contribute effectively to organizational success in a dynamic and challenging environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Branch Manager
Bio Food Products Limited
08.2021 - 02.2024
- Managed and supervised all operational concerns related to customers, ensuring seamless resolution of issues
- Implemented sales strategies at the branch level to optimize revenue generation and fostered a culture of proactive salesmanship
- Fostered coordination among sales, accounting, and administrative units, facilitating streamlined workflows and enhanced productivity
- Provided training and guidance for sales and marketing teams, equipping them with the skills and knowledge necessary for success in their roles
- Ensured profitability in managing branch operations through strategic decision-making and efficient resource allocation
- Drafted and presented branch budgets to headquarters, incorporating thorough financial analysis and strategic planning.
Key Accounts Manager
Bio Food Products Limited
01.2019 - 07.2021
- Ensured the expansion of company products in both new and existing markets, implementing strategic initiatives to drive growth
- Monitored sales performance closely, ensuring targets were met and analyzing any negative deviations to identify areas for improvement
- Vigilantly tracked and reported on market activities, providing valuable insights to inform decision-making processes
- Furnished management with accurate information regarding competitors and shifting consumer trends, enabling informed strategic decisions
- Guided and supported merchandisers and promoters to achieve key objectives for each outlet, ensuring alignment with organizational goals
- Conducted performance appraisals for team members, recognizing achievements and identifying areas for development
- Managed all corporate accounts within the hospitality, fostering service and nurtured enduring partnerships for mutual growth.
Retail Supervisor
Raka Milk Processor Limited
03.2017 - 12.2018
- Supervised operations within the retail market, overseeing day-to-day activities to ensure efficiency and adherence to company standards
- Collaborated with customers to facilitate a seamless sales process, identifying their needs and resolving any issues to enhance satisfaction
- Orchestrated and executed retail promotions, ensuring effective marketing strategies and a streamlined process
- Managed events with marketing or sales advantages, leveraging opportunities to enhance brand visibility and drive revenue.
Sales Representative
Raka Milk Processors Limited
11.2015 - 02.2017
- Engaged with customers to understand their preferences and requirements, facilitating a personalized sales experience
- Developed solutions to address customer needs and concerns, ensuring a seamless and satisfactory sales process
- Executed marketing strategies to sell retail products across different outlets, maximizing sales opportunities and enhancing brand visibility.
Education
Bachelor's degree - International Relations, Diplomacy & Peace and Conflict Studies
United States International University
Nairobi, Kenya08.2015
Skills
- Effective Communicator
- Problem Solver
- Team Player
- Leadership
- People Management
- Budgeting
- Event Planning
- Data Analysis
- Strategic Planning
- Project Development
- Sales Management
- Presentation Skills
Certification
Certificate in Spanish Language and Basic Computer Skills, Zetech College, January 2010, July 2010
Microsoft Power Bi Certificate, Bio Food Products Limited, May 2021
Accomplishments
- Exceeded set Targets and Goals
- Team Leadership
- Operational Efficiency
- Relationship Building
- Problem-solving
- Wider Outreach
Languages
English
Swahili
Industry Expertise
- Customer Service
- Relationship Management
- Collaboration
- Communication Skills
- Report Writing
- Conflict Resolution
- Negotiation
- CRM Software
Referees
Judy Thom
Head of Business to BusinessSales
Bio Food Products Limited
Tel: +254 0721 279 276
Email: jnthom@gmail.com
Tabitha Gae Wakio
Commercial Director
Lanlyon Enterprises
Tel: +254 711340473
Email: wakiogaet@gmail.com
Mrs. Mildred Kinyaga- Otunga
Foreign Services Officer
Ministry of Foreign Affairs and International Trade Europe and Commonwealth Directorate,
Tel: +254724 056 263
Email: mildanyoso@gmail.com
Timeline
Branch Manager
Bio Food Products Limited
08.2021 - 02.2024
Key Accounts Manager
Bio Food Products Limited
01.2019 - 07.2021
Retail Supervisor
Raka Milk Processor Limited
03.2017 - 12.2018
Sales Representative
Raka Milk Processors Limited
11.2015 - 02.2017
Bachelor's degree - International Relations, Diplomacy & Peace and Conflict Studies
United States International University
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