Wanyonyi Louise Nanjala
Kimilili
Summary
With a background in International Relations, along with a work experience of over 5 years in leading teams and branch operations; I possess extensive experience in collaborating with people from various backgrounds and executing strategies to drive growth. With a keen eye for detail and a commitment to excellence; I am skilled in building and maintaining relationships with stakeholders through excellent communication and problem-solving. I am also well-versed in developing and implementing campaigns to promote initiatives and drive participation, as well as planning and organizing events. I am poised to contribute effectively to organizational success in a dynamic and challenging environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Branch Manager
Bio Food Products Limited
08.2021 - 02.2024
- Managed and supervised all operational concerns related to customers, ensuring seamless resolution of issues
- Implemented sales strategies at the branch level to optimize revenue generation and fostered a culture of proactive salesmanship
- Fostered coordination among sales, accounting, and administrative units, facilitating streamlined workflows and enhanced productivity
- Provided training and guidance for sales and marketing teams, equipping them with the skills and knowledge necessary for success in their roles
- Ensured profitability in managing branch operations through strategic decision-making and efficient resource allocation
- Drafted and presented branch budgets to headquarters, incorporating thorough financial analysis and strategic planning.
Key Accounts Manager
Bio Food Products Limited
01.2019 - 07.2021
- Ensured the expansion of company products in both new and existing markets, implementing strategic initiatives to drive growth
- Monitored sales performance closely, ensuring targets were met and analyzing any negative deviations to identify areas for improvement
- Vigilantly tracked and reported on market activities, providing valuable insights to inform decision-making processes
- Furnished management with accurate information regarding competitors and shifting consumer trends, enabling informed strategic decisions
- Guided and supported merchandisers and promoters to achieve key objectives for each outlet, ensuring alignment with organizational goals
- Conducted performance appraisals for team members, recognizing achievements and identifying areas for development
- Managed all corporate accounts within the hospitality, fostering service and nurtured enduring partnerships for mutual growth.
Retail Supervisor
Raka Milk Processor Limited
03.2017 - 12.2018
- Supervised operations within the retail market, overseeing day-to-day activities to ensure efficiency and adherence to company standards
- Collaborated with customers to facilitate a seamless sales process, identifying their needs and resolving any issues to enhance satisfaction
- Orchestrated and executed retail promotions, ensuring effective marketing strategies and a streamlined process
- Managed events with marketing or sales advantages, leveraging opportunities to enhance brand visibility and drive revenue.
Sales Representative
Raka Milk Processors Limited
11.2015 - 02.2017
- Engaged with customers to understand their preferences and requirements, facilitating a personalized sales experience
- Developed solutions to address customer needs and concerns, ensuring a seamless and satisfactory sales process
- Executed marketing strategies to sell retail products across different outlets, maximizing sales opportunities and enhancing brand visibility.
Education
Bachelor's degree - International Relations, Diplomacy & Peace and Conflict Studies
United States International University
Nairobi, Kenya08.2015
Skills
- Effective Communicator
- Problem Solver
- Team Player
- Leadership
- People Management
- Budgeting
- Event Planning
- Data Analysis
- Strategic Planning
- Project Development
- Sales Management
- Presentation Skills
Certification
Certificate in Spanish Language and Basic Computer Skills, Zetech College, January 2010, July 2010
Microsoft Power Bi Certificate, Bio Food Products Limited, May 2021
Accomplishments
- Exceeded set Targets and Goals
- Team Leadership
- Operational Efficiency
- Relationship Building
- Problem-solving
- Wider Outreach
Languages
English
Swahili
Industry Expertise
- Customer Service
- Relationship Management
- Collaboration
- Communication Skills
- Report Writing
- Conflict Resolution
- Negotiation
- CRM Software
Referees
Judy Thom
Head of Business to BusinessSales
Bio Food Products Limited
Tel: +254 0721 279 276
Email: jnthom@gmail.com
Tabitha Gae Wakio
Commercial Director
Lanlyon Enterprises
Tel: +254 711340473
Email: wakiogaet@gmail.com
Mrs. Mildred Kinyaga- Otunga
Foreign Services Officer
Ministry of Foreign Affairs and International Trade Europe and Commonwealth Directorate,
Tel: +254724 056 263
Email: mildanyoso@gmail.com
Timeline
Branch Manager
Bio Food Products Limited
08.2021 - 02.2024
Key Accounts Manager
Bio Food Products Limited
01.2019 - 07.2021
Retail Supervisor
Raka Milk Processor Limited
03.2017 - 12.2018
Sales Representative
Raka Milk Processors Limited
11.2015 - 02.2017
Bachelor's degree - International Relations, Diplomacy & Peace and Conflict Studies
United States International University
Certificate in Spanish Language and Basic Computer Skills, Zetech College, January 2010, July 2010
Microsoft Power Bi Certificate, Bio Food Products Limited, May 2021
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