At Nairobi City County, I spearheaded service delivery enhancements, achieving increased productivity and customer satisfaction through empathetic leadership and strategic process improvements.
My expertise in people management and service delivery optimization fostered a culture of continuous learning and efficiency, driving significant advancements in project management and technology infrastructure.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities.
Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
People Management-Inter personal skills
Customer Satisfaction- focusing on the outcomes
Service Delivery- understanding why systems and organizations are formed
Time Management- knowing that time is an unrecycable resource
Goal-Oriented- what is the expected outcomes
Service Delivery Optimization- developing best practices to achieve more with less
Leadership Development- succession management requires one develop new leaders
Team Collaboration and Leadership- a very crucial aspect of management for optimum results
Over above soft skills which helps one understand complex issues with ease
Scientific investigations from Korea National Police
Scientific investigations from Korea National Police