Emma Nyamwancha
Taxation and audit
Nairobi
Summary
Experienced tax compliance officer with a diligent and detail-oriented approach. Solid understanding of legal and regulatory issues related to corporate activities. Skilled in quickly and accurately reviewing large data sets to maintain information integrity. Recognized for talent in identifying anomalies in data, information, and documentation.
Overview
8
8
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work History
Tax Compliance Officer
Kenya Revenue Authority
Nairobi, Kenya
11.2019 - Current
- Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution
- Established and cultivated productive relationships with regulatory bodies
- Wrote and presented at least two reports monthly outlining findings and recommendations from compliance audits
- Monitored data export from internal and external systems, identifying and reporting potential risks
- Gathered, organized and evaluated data to make accurate assessments of current operations
- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Managed caseloads efficiently, prioritizing high-risk cases for optimal results in combating non-compliance behavior.
- Presented findings from audits and investigations at meetings, contributing valuable insights for improving internal processes and strategies.
- Participated in special projects targeting specific industries or types of taxpayers, increasing overall effectiveness in promoting adherence to regulations.
- Enhanced tax compliance by conducting thorough audits and identifying discrepancies.
- Stayed up-to-date with changing tax laws, adapting approaches accordingly to ensure ongoing compliance.
- Conducted regular reviews of taxpayer accounts to identify any inconsistencies or potential areas of concern.
- Maintained comprehensive records of all conducted audits, ensuring transparency and accountability.
- Collaborated with taxpayers to resolve outstanding issues and maintain compliance.
- Worked closely with other departments to ensure a cohesive approach to monitoring and enforcing compliance regulations.
- Provided expert guidance on complex tax regulations to colleagues and taxpayers alike.
- Streamlined tax filing processes for improved accuracy and efficiency.
- Reduced tax evasion incidents by implementing robust monitoring systems and procedures.
- Developed strong relationships with stakeholders, fostering a collaborative environment for addressing compliance issues.
- Assisted in the creation of new policies aimed at enhancing overall tax compliance levels within the jurisdiction.
- Utilized data analysis tools to identify trends and patterns related to tax evasion activities, informing targeted enforcement efforts against such practices.
- Educated businesses on proper record-keeping practices, reducing errors in future filings.
- Assisted management in developing training materials and workshops aimed at improving staff knowledge and skills in tax compliance matters.
- Facilitated the timely submission of accurate tax returns by providing assistance to taxpayers in understanding their obligations.
- Prepared clear, concise reports detailing audit findings, recommendations for corrective actions, and proposed penalties when necessary.
- Implemented effective strategies for identifying potential non-compliant taxpayers.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Developed risk assessment models to identify potential compliance risks.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Created and maintained compliant work environment.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Identified gaps in existing compliance processes and recommended updates.
- Assisted with development of compliance objectives and strategies.
- Warned violators of infractions or penalties.
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
- Directed activities of workers searching records and provided technical guidance as necessary.
- Developed and implemented corrective action plans for non-compliance issues.
- Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
- Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
- Completed field checks to verify licenses and permits for various business.
- Kept informed regarding pending industry changes, trends or best practices.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
- Advised clients on compliance fraud and investigations, as well as potential remedies and required actions.
- Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.
- Evaluated and monitored supplier and partner relationships to support compliance.
- Determined licensing eligibility by examining test results and comparing against established structures.
- Assessed fees related to registration of property-related documents.
Tax Enforcement Officer
Kenya Revenue Authority
Kisumu, Kenya
10.2017 - 11.2019
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Used coordination and planning skills to achieve results according to schedule
- Collaborated with team members to achieve target results
- Developed team communications and information for meetings
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Increased customer satisfaction by resolving issues
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Data Analyst
Kenya Revenue Authority
Kisumu, Kenya
11.2016 - 10.2017
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources
- Compiled, evaluated and reviewed engineered regional data for internal system
- Participated in requirements meetings and data mapping sessions to understand organizational needs
- Interpreted results using various techniques from simple data extraction to complex data mining independently
- Researched and resolved issues regarding integrity of data flow into databases flagging gaps in data set.
- Utilized data visualization tools to effectively communicate business insights
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives
Clerical Officer
Kenya Revenue Authority
Kisumu, Kenya
08.2016 - 11.2016
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Kept reception area clean and neat to give visitors positive first impression
- Delivered clerical support by handling range of routine and special requirements
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
- Maintained employee files in accordance with company policies and legal requirements
- Responded to inquiries from callers seeking information
- Provided clerical support to company employees by copying, faxing and filing documents
- Drafted professional memos, letters and marketing copy to support business objectives and growth
- Received and routed business correspondence to correct departments and staff members
- Oversaw automated tracking and documentation of data, client correspondence and office operations
- Completed clerical tasks such as filing, copying and distributing mail
- Developed correspondence letters, memos and emails
- Coordinated travel arrangements by booking airfare, hotel and ground transportation
- Created presentations and proposals for use in meetings, assisted in bookkeeping and produced budget reports.
- Demonstrated versatility in handling diverse clerical tasks including scheduling appointments, answering phones, and coordinating travel arrangements
- Drafted professional memos, letters, and marketing copy to support business objectives and growth
- Supported management with daily administrative tasks, enabling them to focus on strategic decision making
- Ensured compliance with company policies and procedures through diligent documentation review and maintenance
- Collaborated with cross-functional teams to complete projects efficiently while maintaining open lines of communication between departments
- Played integral role in event planning efforts by coordinating logistics and communicating effectively with vendors participants
Education
Master of Arts - International Relations
United States International University - Nairobi
Nairobi, Kenya 05.2020 - 05.2022
Post Graduate Diploma - Tax Administration
Kenya School of Revenue Administration - Nairobi
Nairobi 09.2017 - 12.2019
Bachelor of Commerce - Business Administration
Strathmore University - Nairobi
Nairobi 04.2011 - 05.2017
High School Diploma - undefined
Busara Forest View Academy
Nyahururu, Kenya 05.2008 - 05.2010
Skills
Tax regulations
Investigations skills
Document review
Corporate tax issues
Regulations enforcement
Strong analytical skills
Critical Thinking Capacity
Internal Auditing
Audit Coordination
Certification
Strategic Management Module, Virtual Training to Advance Revenue Administration - 09/2021-12/2021
Languages
English
Kiswahili
References
- Mr. West Mugo Njururi, Assistant Manager, Kenya Revenue Authority, +254 721 167 941, West.njururi@kra.go.ke, Kisii, Kenya
- Mr. Amos Gayo, Chief Manager, Kenya Revenue Authority, +254 722 237 526, amos.gayo@kra.go.ke, Nairobi, Kenya
- Ms. May Goretti, Technical Support, Kenya Revenue Authority, +254 720 291 518, may.goretti@kra.go.ke, Nairobi, Kenya
Timeline
Master of Arts - International Relations
United States International University - Nairobi
05.2020 - 05.2022
Tax Compliance Officer
Kenya Revenue Authority
11.2019 - Current
Tax Enforcement Officer
Kenya Revenue Authority
10.2017 - 11.2019
Post Graduate Diploma - Tax Administration
Kenya School of Revenue Administration - Nairobi
09.2017 - 12.2019
Data Analyst
Kenya Revenue Authority
11.2016 - 10.2017
Clerical Officer
Kenya Revenue Authority
08.2016 - 11.2016
Bachelor of Commerce - Business Administration
Strathmore University - Nairobi
04.2011 - 05.2017
High School Diploma - undefined
Busara Forest View Academy
05.2008 - 05.2010
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