Robert Cigiti
Brand Ambassador
Nairobi
Summary
Dynamic professional with over two years of experience as a Brand Ambassador and Direct Sales Representative, excelling in customer engagement and support. Proven ability to enhance operational efficiency and contribute to team success within fast-paced environments. Recognized for outstanding sales performance and adept at resolving customer inquiries, ensuring a seamless experience. Seeking to leverage strong communication and organizational skills in a Brand Ambassador role, bringing a proactive approach to supporting diverse administrative needs.
Overview
4
4
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Direct Sales Representative
M-kopa Limited
01.2024 - Current
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 10% increase in sales
- Trained and mentored junior sales representatives, resulting in an increase in average sales per representative by 15%
Brand Ambassador
Sabaki Telecommunications Limited
07.2021 - 07.2023
- Helped in Safaricom Line registration for new and existing customers
- Worked Mobile hence would travel daily to remote areas to enhance better services to the old and the sick who could not be able to make it to our offices
- Acted as a bridge between customers and the Service provider Organization
- Brought to the Organization timely feedback so that customers could be helped in time
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
Education
Bachelor Of Information - Information and Technology
PIONEER INTERNATIONAL UNIVERSITY
Nairobi12.2025
Skills
- Ability to Work Under Pressure
- Fast Learner
- Leadership
- Computer Skills
- Sales quota achievement
- Effective negotiation
- Customer relationship management
Certification
Customer onboarding refresher
Interests
Traveling, Reading motivating novels
References
Lydiah, Njiru, lydianjih@gmail.com, +254727843038, Sabaki Telecommunications Limited
Timeline
Customer onboarding refresher
11-2025
Handling Competition in the market
11-2025
Handling Dificult Customers
11-2025
Quality Of Service
11-2025
Direct Sales Representative
M-kopa Limited
01.2024 - Current
Brand Ambassador
Sabaki Telecommunications Limited
07.2021 - 07.2023
Bachelor Of Information - Information and Technology
PIONEER INTERNATIONAL UNIVERSITY