Bethuel Masimane
Nairobi
Summary
A holder of PhD in Organizational Leadership Development (PAC University, Nairobi); MA in Organizational Leadership (Africa International University, Nairobi); Bachelor of Theology (Africa International University, Nairobi). A seasoned banker with over 25 years experience in Commercial Banking. Over 7 years experience in entrepreneurship. Currently a member of CITAM Council, chairing Prayer, Care and Social Action and Advocacy Ministries. Also Advisory Committee member at CITAM Valley Road Assembly, overseeing Prayer, Care and Christian Education and Discipleship Ministries. A Certified Professional Coach in Leadership. Coached and mentored individuals and leaders at personal and professional levels. Founder and director of Re-Imagine Leadership Consulting Limited, whose focus is to develop leaders of integrity. Well versed in research, data analysis and interpretation. Continuing to upskill,learn and acquire new knowledge in the field of leadership and coaching for self-development. Core values include integrity, commitment, excellence, collaboration, accountability and respect.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Founder and Director
Re-Imagine Leadership Consulting Limited
Nairobi
03.2023 - Current
- Managed to create significant visibility on LinkedIn in less than one year of registration
- Established organizational culture, clarified vision, goals and objectives to enhance Company operations
- Increased networks, collaborations and agreements with clients for coaching, training and mentoring
Bank Officer
National Bank of Kenya
Nairobi
02.1985 - 11.2013
- Completed daily opening, closing and management tasks for smooth business operations
- Prepared presentations and reports for management to aid in key financial planning and decision-making.
- Centralized account operations of the entire Bank.
- Pioneered quality assurance and screening functions.
- Signed off Service Level Agreement (SLA) by establishing standards for consistent, reliable, and timely services to customers.
- Enforced adherence to operational guidelines, brand standards, and service expectations.
- Created a cooperative team environment that promoted high-performance standards and the attainment of goals.
- Shared knowledge and offered guidance to employees and customers.
- Demonstrated effective leadership, collaboration, and interpersonal skills to drive teams to successful project completion.
- Coached and mentored employees through technical challenges.
- Coordinated with internal departments to streamline operational processes and improve customer service.
- Managed client accounts, ensuring accurate transaction processing and exceptional service delivery.
- Prepared and presented weekly reports on branch performance, identifying trends and areas for improvement.
- Identified opportunities to improve customer service quality.
- Collaborated with other departments in order to resolve customer disputes.
- Processed deposits, withdrawals, transfers, payments, checks.
- Ensured accurate data entry into the banks' computer system.
- Opened new checking, savings and lines of credit for customer accounts.
- Built productive relationships with stakeholders to continually develop new business.
- Addressed and resolved customer complaints, leading to a marked improvement in customer satisfaction scores.
- Prepared detailed reports on branch performance for senior management, highlighting areas for improvement.
Director
Prudent Academy
Nairobi
01.2012 - 01.2013
- Oversaw overall operations of school business
- Conducted weekly meetings with staff to discuss performance progress and verify attainment of school objectives
- Worked with HR practitioners to hire professionally trained teachers for higher performance
- Ensured compliance with requisite government regulations
- Employed best leadership practices, including authentic and self-leadership
Education
PhD - Organizational Leadership Development
PAC University
Nairobi, Kenya07.2023
Masters of Arts - Organizational Leadership
Africa International University
Nairobi, Kenya08.2014
Bachelor of Theology - Theology
Africa International University
Nairobi, Kenya08.2011
Skills
- Microsoft Office-Word
- Excel
- Power Point
- Internet
- Certified Professional Coach-Leadership
- Organizational Leadership Development
- Leadership Training
- Consulting
- Project Management
- Team building
- Public Speaking
Certification
Certified Professional Coach (CPC)- CDI Africa Coaching Group
Accomplishments
- Continental Discipleship Conference, Addis Ababa, Ethiopia, 02/27/15
- Global Leadership Summit, Nairobi, 11/07/13
- Christ-Centred Leadership Conference, Westminster MD, USA, 09/14/12
- CITAM Launch Conference, Maryland, USA, 09/14/12
- 20th Pentecostal Charismatic Conference, Johannesburg, South Africa, 09/14/04
- Leadership and supervisory skills course, National Bank of Kenya, Nairobi, 04/01/12
References
- Rev. Justus Mugambi, P. O. Box 28 Valley Road, Nairobi, Nairobi, 00100, Kenya, jmugambi@citam.org, 0700045522
- Claire Wanjiku, P. O. Box 35191-00200, Nairobi, Nairobi, 00200, Kenya, Claire@vitaledge-consulting.co.ke, 0722736255
- Dr. Truphena Oduol, P. O. Box 56875-00200, Nairobi, Nairobi, 00200, Kenya, truphena.oduol@pacuniversity.ac.ke, 0727744268
Publications
- The Effect of Relational Transparency on the Performance of Employees of Commercial Banks in Kenya, International Journal of Economics, Business and Management Research, 06/08/22, 258-73, https://doi.org/10.51505/ijebmr.2022.6819
- The effect of Self-awareness on the performance of employees of commercial banks in Kenya, International Journal of Economics, Commerce and Management, 06/08/22, 258-273, http://ijecm.co.uk/
- The Effect of Balanced Processing on the Performance of Employees of Commercial Banks in Kenya, European Journal of Business and Management, 14/16/22, 23-32
- The Role of Authenticity in Developing Successful Leadership Practices: A Review of Literature, 10/26/21, https://doi.org/10.31124/advance.16826749.v1
Awards
- Certificate of Presentation, Africa Nazarene University 2022 Conference, 10/27/22
- Certificate of service, National Bank of Kenya Ltd, 01/21/16
Timeline
Founder and Director
Re-Imagine Leadership Consulting Limited
03.2023 - Current
Director
Prudent Academy
01.2012 - 01.2013
Bank Officer
National Bank of Kenya
02.1985 - 11.2013
Certified Professional Coach (CPC)- CDI Africa Coaching Group
PhD - Organizational Leadership Development
PAC University
Masters of Arts - Organizational Leadership
Africa International University
Bachelor of Theology - Theology
Africa International University
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