ANN AMBWERA ATSULU
Hospitality Professional
Nairobi
Summary
Dynamic and service-oriented hospitality professional with one year of hands-on experience in banqueting and housekeeping. Recognized for a consistently positive attitude and exceptional communication skills, enabling effective collaboration within diverse teams. Proven ability to excel in fast-paced environments while ensuring guest satisfaction and operational efficiency. Committed to delivering outstanding service and fostering a welcoming atmosphere for all guests.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
3
3
Languages
Work History
Banquet Server
Safari Park Hotel and Casino
01.2025 - 08.2025
- Delivered prompt, courteous banqueting services to local and international guests
- Maintained cleanliness and order of service area in compliance with hygiene standards.
- Worked closely with kitchen staff and my colleagues to ensure the guest are satisfied.
- Recognized as the neatest and hardworking employee
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Housekeeping attendant
Safari Park hotel and casino
05.2024 - 08.2024
- Maintained rooms and public areas according to 5 star hotel standards
- Ensured guest comfort through attention to detail and responsiveness.
- Assisted with laundry and turn down services.
- Reported maintenance issues and followed safety protocols.
Education
Diploma - Hospitality And Management
Kiriri Women University of Science And Technology
Kiambu, Kiambu District, Kenya10-2024
Skills
Proficient in guest relations and communication
References
Timothy, Nabakwe
Banqueting HOD
tnabakwe@safariparkhotel.co.ke
+254720674154,
Safari Park hotel and casino
Timeline
Banquet Server
Safari Park Hotel and Casino
01.2025 - 08.2025
Housekeeping attendant
Safari Park hotel and casino
05.2024 - 08.2024
Diploma - Hospitality And Management
Kiriri Women University of Science And Technology
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