Susan Addero Nyamodi
HR Professional - Transforming Organizations Through People, Culture, And Purposeful Policy
Nairobi
Summary
I’m an experienced HR Consultant with over 24 years’ experience in supporting organizations in Kenya and across the region create better workplaces. I support organizations to manage their people well by setting up clear HR systems, policies, and ways of working. I’ve worked with governments, private companies, and non-profits to solve HR problems, improve team performance, and help leaders build workplaces where people can do their best. I also a certified transformation coach working with individuals to grow in their careers and live more balanced, fulfilling lives.
Overview
30
30
years of professional experience
1973
1973
years of post-secondary education
6
6
Certifications
Work History
Retainer HR Advisor
Daraja Plus & Colony Plus Holding Company
Nairobi, Kenya
01.2024 - Current
- Provide strategic HR support to guide the company's growth into Uganda, Tanzania, Rwanda, and Zambia. Standardize HR policies and pay structures, review organizational design, and conduct job and skills audits. Mentor the HR manager, and support leadership in aligning HR with business strategy.
Retainer HR Advisor
bioMérieux East Africa
Nairobi, Kenya , Nairobi Province
01.2023 - Current
- I developed and documented the HR Manual, HR Policies, and Employee Handbook. Conducted compensation surveys to create inflation adjustment plans, and guided salary and benefits benchmarking. Gave day to day HR Advisory.
Practicing Certified Transformation Coach
Transformation Caching Academy
01.2020 - Current
- As a certified transformation coach, I work with individuals to help them set clear career and personal goals. I support clients in building confidence, making meaningful life changes, and improving their well-being. My approach focuses on balance, purpose, and helping people achieve success in all areas of their lives.
Managing Director
LIT Services (Listen Inspire Transformation Services)
10.2013 - Current
- I founded and currently lead LIT Services, a regional HR consulting sole proprietorship business that works with different types of organizations through networks and skilled collaborative teams to improve and deliver a transformative experience to all the clients we serve. My role involves sourcing business in various related fields and bringing together resources that share the same transformative vision that I have. I lead all HR engagements and support other non-HR engagements with strategic thinking, people agenda, contracts, compliance, and culture, all of which tend to be cross-cutting themes in most business transformation assignments. I manage project teams, train HR managers, and ensure that the services we deliver are tailored to each organization’s unique needs.
HR Business Partner (Retainer)
Sanlam Investments East Africa Ltd
01.2020 - 01.2023
- I set up the HR department and introduced standardized grading, HR systems, and performance frameworks. Managed HRIS implementation and supported cross-border recruitment and training during regional expansion. Once the department was up and running, I recruited and onboarded an HR Manager, exiting when the HR function was fully operational.
Human Resources Director
Deloitte East Africa
06.2012 - 10.2012
- As the HR Director, I led the HR function across three countries, supporting over 700 staff. My role focused on aligning HR strategies with business needs, standardizing learning and development systems, and reporting HR outcomes at the board level. I worked to enhance performance culture and employee empowerment.
Director, Human Capital Advisory Services
Crowe Horwath East Africa
08.2010 - 02.2012
- I managed HR transformation projects for clients in various sectors. I developed HR structures and policies from the ground up, built a strong client base, and led teams through complex advisory assignments. My work helped organizations improve efficiency, attract and retain talent, develop competitive yet affordable grading and pay structures and align HR practices with business goals.
Senior Manager, Human Capital Advisory Services
Ernst & Young
07.2004 - 08.2010
- Starting as an Associate, I grew into a Senior Manager role where I led several regional HR projects. I defined project goals, managed proposals, and budgets. My responsibilities included leading teams and advising organizations on performance management, restructuring, and organizational design.
HR & Administration Officer
Federation of Women Lawyers (FIDA Kenya)
06.1999 - 06.2004
- Established the HR department and led national expansion into Mombasa. I harmonized HR systems across three locations and successfully managed membership communication. I was recognized for exceptional performance and my contribution to growth.
HR / Training Officer
Sarova Panafric Hotel
09.1995 - 06.1998
- Completed a management trainee program and led the setup of the Training Department. I implemented an HRIS, developed a performance-based reward system, and coordinated HR across 5 hotel units with over 600 employees.
Education
Master of Science -
University of Birmingham
Birmingham , United Kingdom 04.2001 - 01.1995
Bachelor of Education -
Kenyatta University
Nairobi, Kenya 11-1992
High School Diploma -
State House Girls High School
Nairobi, Kenya 04.2001 - 01.1988
Skills
- HR Strategy & Transformation: Aligning people strategies with business goals
- Organizational Design & Workforce Planning: Aligning & Structuring teams to strategic organization strategic direction and planning future talent needs
- Job Evaluation & Compensation: Evaluating & Grading job roles, salary benchmarking, and pay structuring
- Talent Acquisition & Onboarding: Attracting, hiring, and integrating and retaining the right talent
- Performance & Talent Management: Driving growth through reviews, employee development and retention
- Learning & Development: Building and developing skills and supporting leadership growth
- HR Policies & Compliance: Creating clear policies, ensuring legal alignment and internal compliance
- HR Systems & Analytics: Using HRIS, data analytics and technology to improve decisions and efficiency and employee experience
- Employee Wellbeing & Engagement: Fostering healthy, inclusive, and supportive workplaces
- Stakeholder Engagement & Project Delivery: Managing HR projects and partnerships effectively
Certification
Certified Transformation Coach – Transformation Coaching Academy, South Africa (2017)
References
Available immediately upon request
Timeline
Retainer HR Advisor
Daraja Plus & Colony Plus Holding Company
01.2024 - Current
Retainer HR Advisor
bioMérieux East Africa
01.2023 - Current
Practicing Certified Transformation Coach
Transformation Caching Academy
01.2020 - Current
HR Business Partner (Retainer)
Sanlam Investments East Africa Ltd
01.2020 - 01.2023
Managing Director
LIT Services (Listen Inspire Transformation Services)
10.2013 - Current
Human Resources Director
Deloitte East Africa
06.2012 - 10.2012
Director, Human Capital Advisory Services
Crowe Horwath East Africa
08.2010 - 02.2012
Senior Manager, Human Capital Advisory Services
Ernst & Young
07.2004 - 08.2010
Master of Science -
University of Birmingham
04.2001 - 01.1995
High School Diploma -
State House Girls High School
04.2001 - 01.1988
HR & Administration Officer
Federation of Women Lawyers (FIDA Kenya)
06.1999 - 06.2004
HR / Training Officer
Sarova Panafric Hotel
09.1995 - 06.1998
Bachelor of Education -
Kenyatta University
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