Value additions
Mr. Juma William
Fiscal Administrator|Operations|Logistics Coordination.
Nakuru
Summary
Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
16
16
years of post-secondary education
2
2
Languages
Work History
Home administrator
New Life Home Trust
11.2023 - Current
- Company Overview: New Life Home Trust (NLHT) was established in 1994 to offer a compassionate Christian response to the plight of abandoned and extremely vulnerable babies aged 0-6 months
- Provided superior stakeholder relations and promoted resource mobilizations and service culture through relationship management, guidance, and staff motivation
- Led a cross-functional team to streamline operation efficiency, resulting in a 30% reduction in operational costs and a 20% increase in service delivery
- Implemented a cloud-based document management system, reducing paper usage by 35% and improving document retrieval time by 65%, enhancing overall office efficiency
- Participated in community affairs to increase institution visibility and created new and maintained existing organization opportunities, increasing annual donations by 42%
- Successfully established local advisory committee and chaired the meetings for strategic planning, success of the mission, and resource mobilizations for home sustainability
- Improved resource mobilizations by 32%, as a result of a 46% increase in stakeholders' involvement in impacting the lives of abandoned and extremely vulnerable babies
- Increased stakeholders' satisfaction rate in three months due to the application of accountability, integrity, and ownership skills
- Managed vendor relationships and negotiated contracts, achieving a 20% reduction in supply costs while maintaining quality standards
- Developed a standardized reporting system for office operations, providing management with actionable insights and reducing report preparation time by 40%
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Accounts & administrative assistant
New Life Home Trust
06.2022 - 10.2023
- Streamlined travel arrangements and accommodations for executives, enhancing travel efficiency and comfort
- Proficiently maintaining databases and filing systems for the organization
- Efficiently managed Home resources, operations expenditures, and budget planning
- Successfully carried out the mission of rescuing vulnerable babies (mostly 0-6 months), providing compassionate care for the children, and overseeing the placement of children to loving responsible families
- Produced relevant reports required for strategic planning, resource allocations, and decision-making, and as a result, the operation expenses were utilized effectively
- The effort increased the efficiency of the utilization of resources in the home
Logistics & Operation manager
Crafts with Meaning Ltd
05.2020 - 04.2022
- Company Overview: Crafts with meaning create wealth and eliminate poverty for African grassroots communities using traditional artisan talent
- The institution contributes to the sustainable development goals, especially the creation of decent work and economic growth for those under the radar of conventional opportunities
- Successfully managed mass production of products needed within the required period
- Provided exceptional support to co-workers, increasing the overall efficiency of operations
- Streamlined organization processes, leading to a 30% increase in overall operational efficiency
- Successfully managed delivery of products to customers including those being air-shipped abroad
- Increased the company's liquidity by following up on payments and providing timely invoices
- The firm managed to acquire extra tailoring machines during my reign
- Crafts with meaning create wealth and eliminate poverty for African grassroots communities using traditional artisan talent
- The institution contributes to the sustainable development goals, especially the creation of decent work and economic growth for those under the radar of conventional opportunities
Finance & administrative assistant
BCK Kenya Limited
02.2019 - 03.2020
- Company Overview: BCK brings the best expertise in the industry under one roof with a wide technology solution through scalable infrastructure and focused skills
- Increased capability to deliver end-to-end digital solutions partner, providing the most advanced customer-centered information and communications technology to organizations of all sizes and needs
- Carried out bank withdrawals with integrity and accountability for petty cash operations
- Increased the company's liquidity by following up on payments and raising timely invoices
- Posting of financial transactions and periodic bank reconciliations with accuracy and timeliness
- Implemented a new document management system (G-suite) that improved filing efficiency by 33%
- Assisted in availing, printing, and binding documents required for tenders and filing all documents systematically
- BCK brings the best expertise in the industry under one roof with a wide technology solution through scalable infrastructure and focused skills
- Increased capability to deliver end-to-end digital solutions partner, providing the most advanced customer-centered information and communications technology to organizations of all sizes and needs
Logistics & operations manager
Spez Limited
01.2018 - 12.2018
- Company Overview: Spez is a food company that serves excellent fusion cuisine
- This is made from the best ingredients with the expertise of a qualified team to deliver outside catering
- Reduced operational costs by 26% through strategic planning, analysis of feedback, and resource optimization
- Accurately produced logistic analysis reports that were used frequently for decision-making in the organization
- Devised a unique delivery technique of planning, working on feedback, and keeping analyzed records, as a result, increased service quality
- Reduced food waste by 40% by implementing an efficient inventory management system and staff training programs
- Spez is a food company that serves excellent fusion cuisine
- This is made from the best ingredients with the expertise of a qualified team to deliver outside catering
Administrative assistant at the help desk
Strathmore University
01.2015 - 07.2017
- Company Overview: Strathmore University is dedicated to providing quality education in an atmosphere of freedom and responsibility, excellence in teaching, research and scholarship, ethical and social development, and service to society
- Maintained a customer satisfaction rate of 95% for the entire duration of employment
- Data entry for lectures' survey on teaching and analysis for decision-making by management
- Managed a multi-line phone system, handling over 60 calls daily with exceptional service quality
- Effectively carried out clerical activities and communicated critical information issued by management
- Strathmore University is dedicated to providing quality education in an atmosphere of freedom and responsibility, excellence in teaching, research and scholarship, ethical and social development, and service to society
Education
Accounting
Strathmore University
Nairobi, Nairobi Province, Kenya 04.2014 - 01.2018
Kenya Certificate for Secondary Education - High School Administration
Nairobi School
Nairobi, Nairobi Province, Kenya 01.2010 - 01.2013
Kenya Certificate for Primary Education - Primary Level
Port-Mixed Primary School
01.2000 - 01.2009
Skills
Autonomous work
Process analysis
Streamlining processes
Microsoft programs
Business analysis
Communication skills
Project creation
Procedure development
Budgeting
Office administration
Customer service
MS office
Problem-solving
Time management
Accomplishments
- Successfully studied through scholarship and well-wishers for academic excellence (8-4-4 system).
- Champion for streamlining processes to increase operations efficiency and effectiveness at the workplace.
- Maintained a grade point value of 3.24/4 GPV while working to support my financial needs and studying full-time.
- Taught elementary mathematics and science as a volunteer at Mbagathi Road Primary School and improved student performance by 36% over one term.
- Successfully managed Charitable Children's Institution (CCI) with integrity, accountability, and stewardship through ownership skills and relationship management.
Extracurricular Activities
Awarded javelin and shot-put certificates at Nairobi School (2010-2013). Member of Elimisha Stratizen Program at Strathmore University (2015-2018). Member of the community-based outreach program at Strathmore University (2015-2018).
Leadership Positions
- Head of Logistics and Operations department at Spez Limited (2018).
- Chief Chapel Warden & Deputy School Captain at Nairobi School (2012-2013).
- Supervised Productions and managed all employees at Crafts With Meaning (2020-2021).
- Home administrator and resource management at New Life Home Trust (abandoned babies) (2023 - Present).
Honorary Awards
- Awarded best candidate (Science) by the District Education Board - Bunyala (2009).
- Awarded 2nd best candidate (Mathematics) by District Education Board - Bunyala (2009).
- Awarded Subject Champion for Christian Religious Education at the Nairobi school (2010-2013).
Key Areas Of Expertise
- The ability to work autonomously. Process and analyze information and streamline processes.
- A strong background in Microsoft programs for essential business analysis and communications.
- Strong analytical and communication skills. Create new projects, procedures, budgets, and analytical skills.
- Resource mobilization skills with the ability to get on board new resources and manage well for projects with accountability.
- Human resource management with practical experience in hiring, managing manpower, and problem-solving capabilities.
- Providing excellent customer support to internal and external clients, with the ability to resolve customer inquiries and issues promptly.
Training
- Leadership Transformation Training, 05/2024, Certificate of Completion
- KASNEB Certified Public Accountant (CPA-4), 01/2014 - Present, Strathmore University
- Computer Packages and Communication Skills, 01/2018, Strathmore University
- Personal Financial Management and Wealth Creation, 12/2018, Centonomy Kenya Limited
- Business Ethics, Faith, and Reasons, 01/2015, Strathmore University
Interests
Driving & traveling
Serving with integrity & accountability
Social networking & Service to humanity
Charity activities to fulfil Mathew 25:34 -40 & James 1:27
Timeline
Home administrator
New Life Home Trust
11.2023 - Current
Accounts & administrative assistant
New Life Home Trust
06.2022 - 10.2023
Logistics & Operation manager
Crafts with Meaning Ltd
05.2020 - 04.2022
Finance & administrative assistant
BCK Kenya Limited
02.2019 - 03.2020
Logistics & operations manager
Spez Limited
01.2018 - 12.2018
Administrative assistant at the help desk
Strathmore University
01.2015 - 07.2017
Accounting
Strathmore University
04.2014 - 01.2018
Kenya Certificate for Secondary Education - High School Administration
Nairobi School
01.2010 - 01.2013
Kenya Certificate for Primary Education - Primary Level
Port-Mixed Primary School
01.2000 - 01.2009