Naamah Owino
Vancouver,British Columbia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Volunteer
New Life Home Trust Orphanage
07.2023 - 08.2023
- Assisted in managing daily care needs of approximately 30 children, including meal preparation, hygiene, and health monitoring.
- Created a nurturing environment for the children with organized and clean living spaces.
- Collaborated with multidisciplinary teams to address individual needs of each child, ensuring their overall wellbeing.
- Established trust-based relationships with orphans, leading to improved mental health outcomes.
Retail Sales Associate
Adidas
09.2022 - 06.2023
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Tutor
Kamal Mahamud, Student
01.2023 - 03.2023
- Collaborated with student to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated student towards learning and studying to build self-confidence and reduce fear of failure.
- Established positive relationships with both student and parents, fostering open communication regarding academic progress and goals.
- Going over Psychology A level course material with the student covering 2 topics per day and coming up with revision material for practice
Intern
Jackline P.A. Omolo Advocates & Company Advocates
05.2022 - 08.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele. This included, welcoming clients and assisting them prior to meeting with the appointed lawyer, answering customer queries on the phone
- Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
- Sorted legal documents, filing and case materials in clear, orderly systems.
Education
Bachelor's in Arts -
The University of British Columbia
Vancouver04.2027
A level -
Brookhouse International School
Nairobi06.2023
GCSE's -
Naisula International School
Nairobi06.2021
Skills
- Strong analytical skills
- Team player - competitive dancer and head of dance clubs that included following instructions, receiving feedback and being reliable
- Excellent written and verbal communication skills - Mastered how to articulate complex topics as simple as possible through part-time psychology tutor
- Adaptability - Able to adapt performance in fast-changing environments
- Interpersonal Skills - Tend to build a natural rapport when engaging with coming from the ability to stimulate a conversation based on common grounds and similar interests
- Product Knowledge - stems from a willingness to research into the role being applied for and an eagerness to learn
- Organized and Efficient - Can balance out all the tasks needed to be complete due to mastering critical organization skills such as time blocking, writing down tasks and flexibility
Dancer
I have been a competitive dancer starting from high school and still carrying on with this hobby until today. From participating in different competitions as well as heading dance teams and classes, this hobby allows gives me an outlet during stressful times as well as giving me the chnace to learn and hone valuable skills such as being a team player.
Languages
English
Native language
Swahili
Proficient
C2
Timeline
Volunteer
New Life Home Trust Orphanage
07.2023 - 08.2023
Tutor
Kamal Mahamud, Student
01.2023 - 03.2023
Retail Sales Associate
Adidas
09.2022 - 06.2023
Intern
Jackline P.A. Omolo Advocates & Company Advocates
05.2022 - 08.2022
Bachelor's in Arts -
The University of British Columbia
A level -
Brookhouse International School
GCSE's -
Naisula International School
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