Brenda Lubanga
Nakuru
Summary
Dynamic Human Resource professional with experience at Climate and Energy Advisory, skilled in recruitment processes and payroll administration. Proven ability to enhance HR policies and improve employee engagement through effective relationship management. Adept at maintaining accurate records and facilitating seamless administrative operations, ensuring compliance and efficiency in all HR functions.
Overview
9
9
years of professional experience
Work History
Human Resource Intern
Public Service Commission
04.2024 - 04.2025
- Receiving documents from job applicants
- Preparing and dispatching of applicant’s folders for interviews
- Dealing with departmental filing
- Data entry for performance appraisal, Part time employment
- Creating letters of attachment for students
- Creating Summaries for shortlisted applicants
- Preparing the venue for the interview process
Data Remediation Clerk
Kenya Commercial Bank Limited
12.2019 - 06.2020
- Retrieval of account opening documents held at the branch
- Checking the completeness of account opening documentation
- Drafting communication to customers requesting them to update their account records
- Following up customers on telephone to provide missing account documentation
- Remediating incomplete account documentation
- Sensitizing customers on the Bank’s Biometrics project
- Implementing customer experience initiatives
- Management reporting and records management
- Forwarding complete account opening documents to AOPC
- Monitoring floor activities and queues in the banking hall and guiding customers through the biometric registration process
- Receiving customer enquiries, complaints, and resolution of the same within set turnaround time
- Receiving, verifying, and date stamping all customer instructions as per set guidelines
- Raising relevant vouchers for customer transactions
- Ensuring availability, adequacy, and order of bank stationary in the banking hall
- Objectively collecting, capturing, and evaluating customer feedback.
Human Resource Intern
Climate and Energy Advisory
01.2019 - 04.2019
- Reviewing and improving the employee policy handbook
- Engaging with employees and management regularly to familiarise and understand the key areas of concern related to human resource management. Review these areas and amend regulations and guidelines to resolve these concerns
- Recommendation and acceptance of resignation notifications
- Reviewing and creating a summary of applicants’ resumes
- Drafting contract extensions for contracted employees
- Data entry and analysis
- Timely and accurate issuance of pay checks to employees
- Assisting with the administration of the day-to-day operations of the human resources functions and duties
- Manage effective telephone and email communication, responding to requests for information promptly, effectively, and professionally
- Ensure CV references are requested and received in a timely manner.
Attaché
Egerton University
05.2017 - 08.2017
- Receipting of income cheques and cash
- Balancing cash books
- Issuing insurance covers to students
- Making funds transfers
- Filing employee documents
- Reconciling cashbooks
- Timely and accurate issuance of paychecks to employees.
Human Resource Intern
Camco Clean Energy Advisory Services Kenya Limited
06.2016 - 08.2016
- Coordinate and facilitate the Human Resource Department activities, functions, and processes e.g., meetings, training, survey, etc. and maintain documented record of each
- Ensure that HR databases and other employee record systems are updated and maintained accurately
- Ensure accurate and timely filing of employee information and documentation
- Assist with day-to day-operations of the HR functions and duties
- Schedule meetings and events
- File and maintain highly organized and accurate employee records in both electronic and physical files, ensuring safe custody, accuracy, compliance, and confidentiality
- Proactively update HR administrative institutional documents, manuals, handbooks, and other information systems stemming from the HR office
- Facilitate all phases of recruitment from advertising, screening, and communicating with applicants, ensuring compliance to hiring policies and procedures, and that best practices are followed and documented
- Place and update job adverts on approved websites and other media
- Summarising applicants’ curriculum vitae
- Participating in interview panels
- Updating leave records
Education
Certified Human Resource Professional -
Kenya Institute of Management
05.2025
Bachelor of Science - Human Resource Management
Maasai Mara University
01.2019
Skills
- Recruitment processes
- HR policies and procedures
- Payroll administration
- Administrative operations
- Relationship management
- Records management
Hobbies and Interests
- Reading research and historical books
- Writing journals
- Travelling
References
- Mr. Stephen Mutimba, Managing Director, Camco Clean Energy, +254 722721680, stephen.mutimba@camco.co.ke
- Mr. David Munke, Lecturer, Maasai Mara University, +254 722586810
- Mr. Robert Rono, Hiring Consultant, Sheer Logic Management Consultants LTD, +254 724926154
Short Courses Workshops And Conferences Attended
- 2010, Digital Marketing Basic Skills – Virtual Ajira Digital
- 2023, Safer Recruitment - Alison
Timeline
Human Resource Intern
Public Service Commission
04.2024 - 04.2025
Data Remediation Clerk
Kenya Commercial Bank Limited
12.2019 - 06.2020
Human Resource Intern
Climate and Energy Advisory
01.2019 - 04.2019
Attaché
Egerton University
05.2017 - 08.2017
Human Resource Intern
Camco Clean Energy Advisory Services Kenya Limited
06.2016 - 08.2016
Certified Human Resource Professional -
Kenya Institute of Management
Bachelor of Science - Human Resource Management
Maasai Mara University
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