MARY WANGUI
IT TECHNICIAN & COMMUNICATION OFFICER
NAIROBI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Communications Officer
KAMUTHI HOUSING COOPERATIVE SOCIETY
NAIROBI
01.2016 - Current
- Mastered and launched direct marketing techniques to boost brand reach.
- Expanded national client list with development of customized communications strategies.
- Managed media relations and campaigns to address public communications in crisis situations.
- Built and strengthened relationships with members of media in order to promote positive coverage.
- Improved team efficiency via training in sales, marketing and promotions.
- Listened carefully to each caller, asking vital questions and worked hard to keep caller calm in very stressful situations.
IT Technician
KAMUTHI HOUSING COOPERATIVE SOCIETY
NAIROBI
05.2015 - Current
- Maintained office PCs, networks and mobile devices.
- Imaged and prepared new computers for integration into company networks and systems.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Patiently walked individuals through basic troubleshooting tasks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Recommended new and replacement hardware and software purchases.
- Linked computers to network and peripheral equipment.
- Monitored systems in operation and quickly troubleshot errors
Education
Associate of Applied Science - DIPLOMA iN INFORMATION TECHNOLOGY
KCA UNIVERSITY
NAIROBI 01.2019 - 11.2021
Skills
Problem-solving skills
Social media platforms
Programming
Desktop and laptop installations
Technical Support
SQL Server
Tableau
Excellent Communication
Pivot tables and charts
Visual Basic
MS Excel
Certification
CERTIFICATE IN COMPUTER PROGRAMMING
Timeline
Associate of Applied Science - DIPLOMA iN INFORMATION TECHNOLOGY
KCA UNIVERSITY
01.2019 - 11.2021
GOOGLE WEB SPECIALIST
01-2018
Communications Officer
KAMUTHI HOUSING COOPERATIVE SOCIETY
01.2016 - Current
IT Technician
KAMUTHI HOUSING COOPERATIVE SOCIETY
05.2015 - Current
CERTIFICATE IN COMPUTER PROGRAMMING
01-2014
ICDL
01-2014