SEDELLAR RIGHA
Nairobi
Summary
Communications professional with strong expertise in crafting compelling messaging, managing public relations, and executing strategic communication plans. Adept at fostering collaboration, adapting to changing needs, and driving results through effective teamwork. Skilled in media relations, content creation, graphics design and stakeholder engagement, ensuring seamless communication and impactful outcomes. Dependable and results-driven, consistently delivering high-quality work while meeting organizational goals.
Overview
6
6
years of professional experience
Work History
Communications Officer
Policyholders Compensation Fund
05.2023 - Current
- Developing press releases, newsletters, and well-designed brochures
- Providing comprehensive communications support for major campaigns and activities within the Fund
- Assisting in the preparation of articles for publication in insurance magazines and print media
- Participating in the implementation of corporate communications and media strategies, plans, and programs to support the achievement of corporate objectives
- Providing editorial support in the production of in-house newsletters
- Assisting in the planning and management of events for the Fund's corporate activities
- Managing social media accounts to enhance the Fund's online presence
- Ensuring photo and video coverage for the Fund's events
- Handling customer complaints and queries to provide effective feedback and contribute to continuous improvement
- Collaborating with the complaints handling committee to address customer complaints
- Updating data and documentation resulting from media monitoring and following up on the Fund's media coverage and mentions
- Maintaining custody of all corporate communications equipment inventory
- Drafting departmental budgets
- Managing the reception area and handling incoming calls effectively
- Public Relations Writing - Covering key proceedings in the institution resulting in articles, speeches, memos, press releases, newsletters, and briefs
- Photography - Covering key events in the institution, carefully selecting photos for social media and the institution's website to boost the school's publicity
Public Relations Intern
Co-operative University of Kenya
05.2022 - 04.2023
Public Relations Intern
Ovotox International School
10.2021 - 12.2021
Editor - Involvement Newspaper
Daystar University
10.2020 - 12.2021
- Creating English and Kiswahili content for Daystar University student Newspaper
- Administrative Duties - creating and managing written communications for internal circulation in the institution, assisting in meeting preparations, and answering phone calls to the institution
- Event Planning - planning and covering several internal and external events of the institution
Editorial Intern
Radio Africa Group
09.2019 - 11.2019
- Writing and editing entertainment stories for Radio Jambo and Mpasho Websites where I successfully created content that led to an increase in online audience on both websites
- Hosting an entertainment show that was more about the creative industry and celebrity news
- Taking professional photographs for use on social media platforms and other marketing materials
- Assisted in social media management by crafting compelling content for social media platforms
- Posting content across social media accounts
- Assisted in organizing and managing the company events
Sales Associate
D'Arcy & Bahira Boutique
01.2019 - 08.2019
- Responding to client and visitor's queries
- Managing the social media accounts for the boutique
- Taking professional photographs of the items on sale for marketing
- Demonstrating excellent customer service and consultation by giving fashion advice to best fit the customers' needs
- Managing the register and handling daily monetary intake
- Designing and executing window displays
- Assisting in selecting and ordering new stock
Education
Diploma - Communication
Daystar University
01.2020
Kenya Certificate of Secondary Education -
Moi Girls School Nairobi
01.2016
Bachelor's Degree - Communication
Daystar University
01.2022
Skills
- Interpersonal Communication Skills
- Customer Service Skills
- Planning and Organizational Skills
- Research Skills
- Writing Skills
- Editing Skills
- Technical Skills
- Problem-solving Skills
- Events Planning Skills
- Management Skills
- Creative Skills
- Graphic Design Skills
- Photography Skills
- Time Management Skills
- Microsoft Office Proficiency
- Digital Analytics Tools Proficiency
Extra-Curricular Activities
Volunteer at Wissensof Company as a Communications Officer, focusing on content development and external engagement. Volunteer at Startinev Africa as an events organizer. Volunteer at PaceMaker International as a teacher, promoting access to community education. Performed in National drama festivals in High School 2013-2015 at Moi Girls School Nairobi.
Hobbies and Interests
- Photography: I am passionate about creating stories using images and capturing exciting moments.
- Graphic Design: I find graphic design intriguing because it blends creativity with communication, allowing me to present messages visually in compelling ways.
- Event Planning: I have a strong interest in event planning because it enables me to coordinate different aspects of communication and create impactful experiences for attendees.
- Social Media Management: I enjoy managing social media platforms as it involves creativity, trend analysis, and real-time engagement with a wider audience.
- Volunteering: I am passionate about volunteering because, apart from giving back to the community, it provides me with opportunities to learn from different perspectives and develop interpersonal skills.
- Travelling: I am an avid outdoor enthusiast.
Timeline
Communications Officer
Policyholders Compensation Fund
05.2023 - Current
Public Relations Intern
Co-operative University of Kenya
05.2022 - 04.2023
Public Relations Intern
Ovotox International School
10.2021 - 12.2021
Editor - Involvement Newspaper
Daystar University
10.2020 - 12.2021
Editorial Intern
Radio Africa Group
09.2019 - 11.2019
Sales Associate
D'Arcy & Bahira Boutique
01.2019 - 08.2019
Diploma - Communication
Daystar University
Kenya Certificate of Secondary Education -
Moi Girls School Nairobi
Bachelor's Degree - Communication
Daystar University
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