KHADIJA ISSA
Pflugerville
Summary
I am a professionally trained teacher who is passionate about the psychological development and wellness of learners. With over eight years of experience in classroom teaching, administration, and leadership, I have also developed expertise as a Kiswahili interpreter, enhancing communication and understanding within diverse educational environments. I am self-driven, passionate, result-oriented, and a team player, looking for new and challenging opportunities. Multilingual interpreter with expertise in healthcare communication and remote interpretation. Proven ability to facilitate clear understanding among diverse patient populations and medical professionals.
Overview
16
16
years of professional experience
Work History
Swahili Interpreter
AMN Healthcare Language services
Austin Texas
12.2024 - Current
- Provided accurate interpretation services in healthcare settings for diverse patient populations.
- Collaborated with healthcare professionals to ensure clear understanding of medical procedures.
- Utilized technology tools for remote interpretation services across multiple platforms effectively.
- Interpreted verbal conversations between individuals with limited English proficiency.
- Facilitated communication between medical staff and patients during appointments and consultations.
Kiswahili Interpreter
CYRACOM - Kiswahili Interpreter
Austin, United States
01.2023 - 10.2023
- Provided real-time interpretation services in [settings: medical, legal, educational, etc.], ensuring accurate and culturally sensitive communication between parties
- Translated [type of documents] from Kiswahili to [Other Language(s)] and vice versa, maintaining the integrity of the original messages
- Educated clients on cultural norms and practices to promote mutual understanding and respect
- Uphold Professional Standards and Ethical Guidelines in Interpretation: Consistently maintain the highest level of professional conduct and integrity by following established standards and ethical guidelines specific to the field of interpretation.
Principal
UMMAHAT INTEGRATED SCHOOL
Eldoret
05.2012 - 11.2022
- Serve as the English Language instructor for grades seven and eight, focusing on comprehensive language skills development
- Oversee the day-to-day operations of the school to ensure a conducive learning environment
- Supervise and evaluate the performance of both teaching and non-teaching staff, facilitating professional development and operational efficiency
- Manage the school's finances, including budgeting, financial planning, and allocation of resources to maximize educational outcomes
- Coordinate and oversee the implementation of school programs, ensuring they align with educational goals and standards
- Act as a liaison between the school and the wider community, consulting regularly with parents and teachers to foster a collaborative and supportive educational network.
Board of Governors Member
ZIWA TECHNICAL TRAINING INSTITUTE
Eldoret
02.2018 - 02.2021
- Ensure effective utilisation of financial resources to support the college's strategic objectives and enhance educational services
- Uphold and continuously improve the quality of education and training services provided to students, focusing on excellence in curriculum delivery and learner outcomes
- Oversee quality management and administration of the college, implementing best practices in educational leadership and operational efficiency
- Monitor the institution's performance against established benchmarks and define policy standards for operation to ensure compliance with educational regulations and to foster an environment of continuous improvement.
Teller
GULF AFRICAN BANK
Nairobi
01.2010 - 01.2012
- Manage the receipt and disbursement of cash transactions in both local and foreign currencies, ensuring accuracy and compliance with financial regulations
- Process cheque deposits, verifying the validity and ensuring timely crediting to the respective accounts
- Conduct receipt and cash verifications to detect discrepancies, prevent fraud, and maintain the integrity of financial transactions
- Perform daily reconciliations of cash balances, ensuring the amounts in the system accurately reflect the physical cash in the till, and resolve any discrepancies in a timely manner.
Education
Master's - Counseling Psychology
Catholic University Of Eastern Africa
12.2020
Bachelor's - Bachelor Of Education (Arts)
Moi University
12.2010
Skills
- Medical terminology
- Remote interpretation
- Healthcare collaboration
- Multilingual and cross-cultural communication
- Teamwork
- Teaching and curriculum development
- Leadership and administration
- Financial management
- Program coordination
- Psychological development and wellness advocacy
Timeline
Swahili Interpreter
AMN Healthcare Language services
12.2024 - Current
Kiswahili Interpreter
CYRACOM - Kiswahili Interpreter
01.2023 - 10.2023
Board of Governors Member
ZIWA TECHNICAL TRAINING INSTITUTE
02.2018 - 02.2021
Principal
UMMAHAT INTEGRATED SCHOOL
05.2012 - 11.2022
Teller
GULF AFRICAN BANK
01.2010 - 01.2012
Master's - Counseling Psychology
Catholic University Of Eastern Africa
Bachelor's - Bachelor Of Education (Arts)
Moi University