Juliah Ngugi
Nakuru
Summary
A dynamic team leader and skilled procurement manager with solid experience at the managerial level and supply chain management field. Proficient in managing company purchases, supplier negotiations, and securing the best products and services while reducing costs and logistics operations. Background in customer care sharpened my communication and people management skills. Extremely detail-oriented and committed to growing and expanding companies with a track record of success in the industry.
Overview
3
3
years of professional experience
Work History
Procurement manager
Kapi Limited
01.2022
- Managing the procurement team ensuring all duties are performed as per the company requirements and expectations
- Stock management of raw materials, intermediate products and packaging materials
- Ensuring no stock outs or overstocking
- Handling all imports and exports procedures from order placement, dispatch, documentation, clearance and delivery
- Selection and approval of vendors and maintaining a strong relationship with them
- Leading price negotiations with suppliers to ensure the company achieves the lowest total cost of acquisition
- Communicating regularly with the Managing Director regarding changes in customers ordering patterns, import and export procedures or supplier operations, and giving appropriate recommendations
- Application, renewal and follow up of PVoC exemption, and duty exemption on spare parts
- Planning, processing and organizing dispatch of orders to customers in various regions across the country and ensuring delivery is done promptly.
Customer Care and Imports Logistics Assistant
Kapi Limited
05.2019 - 12.2021
- Handling all import procedures
- Placing orders immediately the reorder level is reached
- Periodic review of reorder levels according to the prevailing usage
- Preparing and ensuring all payments to suppliers of imported products are done on time
- Assisting in the export procedure when prompted
- Secretary to the weekly procurement meeting
- Contacting customers from various regions and writing daily reports on their feedback and giving recommendations for improvement
- Preparing summary monthly customer care reports detailing performance of all products and sales persons
- Conducting quarterly customer satisfaction surveys and presenting regional performance reports on the products and services
- Handling customer complaints personally and professionally
- Processing and dispatch of orders.
Customer Care Intern
Kapi Limited
02.2019 - 05.2019
- Assisting the Customer Care Manager and Sales Director in daily activities
- Contacting customers on a daily basis as per the schedule and preparing regional reports of the feedback received with recommendations
- Secretary to the Health and Safety committee
- Preparing Sales team and night guards tracking reports through the Technopurple Application
- Moderating company’s official social media pages and website.
Education
Kenya Certificate of Secondary Education (KCSE) -
Kalou Secondary School
Bachelor of Commerce - Purchasing and Supply Chain Management
Kibabii University
01.2019
Skills
- Computer Skills: Microsoft Office Suite (Word, Excel, Access, PowerPoint)
- Profound communication and interrelation skills
- Excellent planning and organization skills
- Proven negotiation skills
- People management skills
- Trained Health and Safety personnel
- Trained on ISO 9001:2015
Languages
Fluent in English and Kiswahili
Core Competences
- Operational planning
- Strong communication skills
- Excellent negotiation skills
- Time management
- Contract administration
- Purchase forecasting
- Market research
- Customer relationship management
- Budget management
- Vendor relationships
Personal Information
- Date of Birth: 11/06/95
- Nationality: Kenyan
References
- Evelyn Gitari, Human Resource Manager, Kapi Limited, 0722427222, yvonne@kapiltd.co.ke
- George Chore, Regional Sales Manager, Kapi Limited, 0720970563, george.chore@kapiltd.co.ke
Timeline
Procurement manager
Kapi Limited
01.2022
Customer Care and Imports Logistics Assistant
Kapi Limited
05.2019 - 12.2021
Customer Care Intern
Kapi Limited
02.2019 - 05.2019
Kenya Certificate of Secondary Education (KCSE) -
Kalou Secondary School
Bachelor of Commerce - Purchasing and Supply Chain Management
Kibabii University
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