ERICK GITONGA
AMBULANCE DRIVER
Nairobi, Nairobi Province
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Adept at emergency vehicle operation and maintaining composure under pressure, leveraged these skills at The Nairobi Hospital to enhance patient outcomes and ensure seamless handovers. The role as a Duty Manager at Intercity Secure Homes Ltd honed ability to manage crises and foster customer trust, underscoring commitment to public safety and efficient transportation.
Decisive and passionate driver with dedication to effective patient care. Remain composed in high-pressure situations to best support EMTs and other emergency response personnel. Bringing clean driving record and unmatched attention to detail.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work History
Ambulance Driver
The Nairobi Hospital
09.2021 - Current
- Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.
- Collaborated with other healthcare professionals to provide seamless patient handovers upon arrival at medical facilities.
- Assisted emergency medical technicians with basic life support procedures when necessary, contributing to positive patient outcomes.
- Completed required training programs and certifications, staying current on industry best practices for emergency transportation.
Ambulance Driver
OCOA Ambulance Services
Nairobi, Nairobi Province
01.2021 - 09.2021
- Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.
- Collaborated with other healthcare professionals to provide seamless patient handovers upon arrival at medical facilities.
- Assisted emergency medical technicians with basic life support procedures when necessary, contributing to positive patient outcomes.
- Completed required training programs and certifications, staying current on industry best practices for emergency transportation.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Volunteer Driver
Kenya Redcross
Nairobi
06.2020 - 12.2020
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
UBER DRIVER
UBER
Nairobi
02.2017 - 03.2020
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Responded to passenger concerns and complaints politely and professionally.
- Monitored traffic patterns and adjusted routes to minimize travel time.
Duty Manager
Intercity Secure Homes Ltd
Nairobi
01.2013 - 02.2017
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
- Trained employees in essential job functions.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Monitoring the CCTV, dealing with anything that looks out of place, ensuring Radio Base Station is always operational and manned, tracking all vehicles movement and sending out Security Alerts via the emergency messaging system on advice.
Education
Some College (No Degree) - Emergency Medical Technician
Gertrude's Institute of Child Health And Research
Nairobi,Kenya 06.2019 - 06.2024
High School Diploma -
Kibirichia Boys High School
Meru,Kenya 01.2004 - 11.2007
Skills
Emergency vehicle operation
Vehicle maintenance
Vehicle inspection
Defensive driving
Public safety awareness
Ambulance driving
Transportation procedures
Route navigation
Patient care techniques
Airway management
Patient care
Timeline
Ambulance Driver
The Nairobi Hospital
09.2021 - Current
Ambulance Driver
OCOA Ambulance Services
01.2021 - 09.2021
Volunteer Driver
Kenya Redcross
06.2020 - 12.2020
Some College (No Degree) - Emergency Medical Technician
Gertrude's Institute of Child Health And Research
06.2019 - 06.2024
UBER DRIVER
UBER
02.2017 - 03.2020
Duty Manager
Intercity Secure Homes Ltd
01.2013 - 02.2017
High School Diploma -
Kibirichia Boys High School
01.2004 - 11.2007
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