Summary
Overview
Work History
Education
Skills
Personal Information
References
Languages
Technical Skills And Certifications
Education And Professional Training
Timeline
Generic

Elizabeth Mercy Andiko

Summary

Dynamic and results-oriented GovTech leader with extensive experience in digital transformation, tax administration, and data-driven decision-making within government operations. I am skilled in leveraging technology to enhance efficiency, drive policy implementation, and improve taxpayer compliance. Proficient at risk management, data analytics, and leading cross-functional teams to achieve strategic goals. I am passionate about fostering innovation in government service delivery through digital solutions and predictive analytics.

Overview

13
13
years of professional experience

Work History

Consultant and Leader

Chat Nation Tech Ltd
06.2024 - Current
  • Transforming citizen – government engagements with AI powered WhatsApp chatbots
  • Empowering teams to use and manage chatbots

Strategic Leader

Predictive Analytics Lab
09.2019 - Current
  • Training professionals on data science tools using Python for real-world applications
  • Promoting the use of AI and predictive analytics in government revenue forecasting

Team Lead

Kenya Revenue Authority (KRA)
11.2014 - Current
  • Leadership in Risk Management:
  • Developed and executed risk management strategies to enhance compliance and revenue collection
  • Facilitated the implementation of OECD risk management frameworks within KRA
  • Led stakeholder engagement initiatives to promote risk awareness and digital compliance solutions
  • Data-Driven Decision Making & GovTech Transformation:
  • Spearheaded automation and digital transformation projects to enhance service delivery including contributing to the UshuruGPT project—an AI-powered chatbot designed to enhance taxpayer interactions
  • Designed and implemented data analytics models to monitor revenue collection trends and taxpayer compliance
  • Utilized big data analytics to detect tax fraud and drive policy interventions
  • Tax Administration & Compliance Leadership:
  • Led initiatives to improve voluntary compliance through taxpayer education and digital solutions
  • Managed compliance monitoring systems to enhance real-time decision-making
  • Conducted strategic tax audits using system-generated data to detect non-compliance
  • Trained and mentored teams on risk-based tax compliance and digital revenue tracking

Association of Kenya Insurers
01.2013 - 06.2013
  • Company Overview: Life Insurance Business
  • Spearheaded data analysis projects to enhance actuarial assessments and risk profiling
  • Improved digital record-keeping for agents' licensing and compliance monitoring
  • Life Insurance Business

Old Mutual Kenya
08.2012 - 12.2012
  • Company Overview: Actuarial Department
  • Conducted valuation analysis for corporate financial instruments and insurance products
  • Developed predictive models for market trends and asset movement
  • Actuarial Department

Education

Data Science - Python

Predictive Analytics Lab
01.2019

Post Graduate Diploma in Tax Administration -

Kenya School of Revenue Administration
01.2014

Certified Public Accountant (CPA I) -

01.2013

BSc Actuarial Science -

University of Nairobi
01.2013

Kenya Certificate of Secondary Education - Mean Grade A

Bunyore Girls High School

Skills

  • Kenyan Tax Administration laws
  • Compliance strategies
  • GovTech
  • Digital transformation
  • Risk management
  • Statistical data analysis
  • Predictive modeling
  • Revenue optimization
  • Strategic planning
  • Technology-driven reforms
  • Communication
  • Stakeholder engagement
  • Policy advocacy
  • Python

Personal Information

  • Gender: Female
  • Nationality: Kenyan

References

  • Dr. Benaihia Bett, Assistant Manager, Kenya Revenue Authority, +254762 200476, Benaihia.Bett@kra.go.ke
  • Mr. Stan Wepundi, CEO, Chat Nation Tech Limited, +254726 898688, stan.wepundi@nakusikizia.com
  • Ms. Timothy Oriedo, CEO, Predictive Analytics Lab, +254722 816171, Tim.Oriedo@predictiveanalytics.co.ke

Languages

  • English
  • Kiswahili

Technical Skills And Certifications

  • Data Science & Machine Learning, Python, Predictive Analytics Lab
  • Programming & Automation, JavaScript, Moringa School
  • Statistical Analysis, SPSS, Strathmore University
  • Advanced Excel & Financial Modeling, Sunesis Consulting

Education And Professional Training

  • Data Science (Python), Predictive Analytics Lab, 2019
  • Post Graduate Diploma in Tax Administration, Kenya School of Revenue Administration, 2014
  • Certified Public Accountant (CPA I), 2013
  • BSc Actuarial Science, University of Nairobi, 2013
  • Kenya Certificate of Secondary Education, Bunyore Girls High School, Mean Grade A

Timeline

Consultant and Leader

Chat Nation Tech Ltd
06.2024 - Current

Strategic Leader

Predictive Analytics Lab
09.2019 - Current

Team Lead

Kenya Revenue Authority (KRA)
11.2014 - Current

Association of Kenya Insurers
01.2013 - 06.2013

Old Mutual Kenya
08.2012 - 12.2012

Data Science - Python

Predictive Analytics Lab

Post Graduate Diploma in Tax Administration -

Kenya School of Revenue Administration

Certified Public Accountant (CPA I) -

BSc Actuarial Science -

University of Nairobi

Kenya Certificate of Secondary Education - Mean Grade A

Bunyore Girls High School

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Elizabeth Mercy Andiko