CAROLINE NYAMBURA

• Reviewed loan requests
• Assessed clients' financial status
• Contacted clients to gather financial data and documentation
• Analyzed risks, approving or rejecting loan requests
• Negotiated payment terms with the clients
• Maintained relationships with major financial institutions
• Identified loans of high risks and ensuring loan terms are met to avoid bankruptcies and delinquencies.
• Optimized credit approval and collection processes, improving operational efficiencies by over 50%.

• Opened accounts for customers with existing businesses
• Linked the opened accounts with till numbers thus increasing bank sales and deposits
• Educated the customers on the benefits of transacting using the KCB till number
• Activated dormant Vooma agencies to enhance smooth cash flow for customers
• Introduced customers to modern saving platforms i.e vooma wallets to help them save and invest with the bank
• Branded customers shop with stickers to enable easy payments for their clients
• Assisted customers to receive their monthly financial statements upon request.

• Registered people with severe disabilities as beneficiaries of the government funds
• Registered old persons for the government cash transfer program
• Registered orphans and vulnerable children for the government transfer program
• Assisted in account opening for the old persons, orphans and the people with disabilities.

• Ensured shelves are well stocked with merchandises
• Maintained shelf cleanliness and hygiene
• Ensured frequent supplies of products to avoid stock outs
• Frequent line supervision hence avoiding expired products and damages
• Assisted in stocktaking.

• Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
• Assisted in stock taking and clearing
• Prepared billing details for medications
• Sent financial statements to customers receiving medications on monthly orders.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
• Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
• Merchandised over-the-counter goods and rotated stock.

• Assisted computerized and manual issuance of goods and services
• Assisted in updating and maintaining of bin cards
• Assisted in tender opening and evaluation
• Order or delivery verification including inspection of the goods, filling requisition notes, stock control and stock taking.

Duration: 07/2016 - 09/2017

Duration: 01/2016 - 03/2016

Duration: 02/2012 - 11/2015

Duration: 01/2004 - 12/2011