Timeline
Work History
Overview
Education
Skills
Work Preference
Languages
Interests
Generic
Ben Alfred Lucy

Ben Alfred Lucy

IT specialist, Graphic Designer, Web Developer, Office Assistant
Nairobi,KE

Timeline

CERTIFICATE OF COMPLETION - COMPUTER APPLICATION PACKAGES

INCEPTOR INSITUTE OF TECHNOLOGY
05.2023 - 06.2023

Office Assistant

RIVERBEST (K) LIMITED
04.2022 - Current

Bachelor of Science - INFORMATION SECURITY AND FORENSICS

KCA UNIVERSITY
09.2021 - Current

IT SPECIALIST

RIVERBEST (K) LIMITED
04.2021 - Current

Cyber Cafe Attendant

ALFIE TECH
06.2020 - 09.2021

KENYA CERTIFICATE OF SECONDARY EDUCATION -

KANGEMA HIGH SCHOOL
01.2017 - 04.2021

KENYA CERTIFICATE OF PRIMARY EDUCATION -

KAHARATI PRIMARY SCHOOL
01.2008 - 12.2016

Work History

Office Assistant

RIVERBEST (K) LIMITED
NAIROBI, NAIROBI
04.2022 - Current
  • Created and maintained detailed records of all office activities.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Increased team productivity, organizing and scheduling appointments and meetings without overlap.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Purchased and maintained office supplies.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.

IT SPECIALIST

RIVERBEST (K) LIMITED
NAIROBI, NAIROBI
04.2021 - Current
  • Configured hardware, devices, and software to set up work stations for employees.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Provided exceptional customer service by promptly addressing problems reported by endusers.
  • Optimized network performance through regular monitoring and maintenance.
  • Implemented effective backup systems to ensure data integrity and availability in case of disaster recovery scenarios.
  • Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.

Cyber Cafe Attendant

ALFIE TECH
MURANG'A, MURANG'A
06.2020 - 09.2021
  • Gained repeat business from satisfied customers by delivering exceptional service consistently during their visits.
  • Maintained accurate records of customer transactions, resolving discrepancies promptly to ensure smooth financial operations.

Overview

4
4
years of professional experience
16
16
years of post-secondary education

Education

Bachelor of Science - INFORMATION SECURITY AND FORENSICS

KCA UNIVERSITY
NAIROBI
09.2021 - Current

CERTIFICATE OF COMPLETION - COMPUTER APPLICATION PACKAGES

INCEPTOR INSITUTE OF TECHNOLOGY
NAIROBI
05.2023 - 06.2023

KENYA CERTIFICATE OF SECONDARY EDUCATION -

KANGEMA HIGH SCHOOL
MURANG'A
01.2017 - 04.2021

KENYA CERTIFICATE OF PRIMARY EDUCATION -

KAHARATI PRIMARY SCHOOL
MURANG'A
01.2008 - 12.2016

Skills

  • Desktop Support
  • Application Support
  • Technical Issues Analysis
  • MS Office Proficiency
  • Account Management
  • Hardware Upgrades
  • Microsoft Office Specialist (MOS) Master
  • Technical Support and Assistance
  • User Experience
  • Customer Service Expertise

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteOn-Site

Important To Me

Career advancementTeam Building / Company Retreats

Languages

English
Bilingual or Proficient (C2)
Kiswahili

Interests

Singing

Dancing

Songwriting

Playing guitar

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Ben Alfred LucyIT specialist, Graphic Designer, Web Developer, Office Assistant