ANN CHEBET OPALAKADI
Nairobi
Summary
Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
ACCOUNTS CLERK CUM NHIF DATA CLERK
St Joseph Mission Hospital Kilgoris
Kilgoris, Kenya
07.2021 - Current
- Apply proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Apply mathematical abilities to calculate and check figures in accounting systems
- Compile budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses
- Use accounting software to prepare weekly and monthly financial reports
- Reconcile account information and reported figures in general ledger by comparing to bank account statement each month
- Check general ledger entries to increase accuracy, prevent significant errors and identify adjustments
- Verify items billed against items ordered and reconciled differences through follow-up with vendor
- Complete payroll functions to facilitate accurate and prompt staff payments.
- Processed customer payments accurately and promptly.
- Classified and summarized financial data to compile and enter in financial records
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
- Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
Cashier
Migele enterprise limited
BUSIA, KENYA
01.2021 - 06.2021
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences
- Maintained current knowledge of store promotions and highlighted sales to customers
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Answered customers' questions and provided information on store procedures or policies.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Built and maintained productive relationships with employees.
- Processed customer payments quickly and returned exact change and receipts.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier and Receptionist
St Joseph Mission Hospital
KILGORIS, KENYA
07.2017 - 12.2020
- Helped customers complete purchases, locate items, and join reward programs
- Addressed customer needs and made product recommendations to increase sales
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Answered central telephone system and directed calls accordingly
- Responded to inquiries from callers seeking information
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Balanced daily transactions on a computerized point-of-sale system.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Followed company security procedures for handling large sums of money.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Accounts Clerk
St Thomas Chakol Boys Primary school
Busia, Kenya
02.2015 - 06.2017
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Applied mathematical abilities to calculate and check figures in accounting systems
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process
- Maintained accurate and complete documentation to facilitate accounting and filing functions
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
- Prepared payroll related documents such as timesheets and leave forms.
- Maintained accurate records of financial transactions.
- Processed customer payments accurately and promptly.
Education
CERTIFICATE - COMPUTER PACKAGES
African College of Aviation And Management
01-2013
High School Diploma -
St. Monica Chakol Girls High School
BUSIA01-2012
CPA - Accounting
African College of Aviation And Management
NAIROBISkills
- Bookkeeping
- Budgeting
- Budgets and forecasting
- Commission calculation
- File and database management
- Invoicing and collections
- Financial statements expertise
- Cost accounting
- Statutory Reporting
- Account Reconciliation
- Receipt and refund issuance
- Refunds and exchanges
- Product and service sales
- Inventory management
- Cash register operation
- Point-of-sale system operation
- Professional demeanor
- Documentation and reporting
- Customer and client relations
- Office administration
- Data Entry
- Invoicing and Billing
- Administrative Support
- Customer Service
- Data Processing
- Payroll Operations
- Accounts Payable and Receivable
- Attention to Detail
- Accounts Payable
- Accounts Receivable
Affiliations
Healthcare Training as a certified executive customer service, 08/2019
References
- Mr.John Isogol Emurugat, Accountant, johnemurugat90@gmail.com +254798029553
- Mrs. Florence Itur, Registered Clinical Officer, iturflorence@yahoo.co +254714581402
- Mr. Oligo Emmanuel, Teacher,emmanueloligo1@gmail.com,+25429833994
Timeline
ACCOUNTS CLERK CUM NHIF DATA CLERK
St Joseph Mission Hospital Kilgoris
07.2021 - Current
Cashier
Migele enterprise limited
01.2021 - 06.2021
Cashier and Receptionist
St Joseph Mission Hospital
07.2017 - 12.2020
Accounts Clerk
St Thomas Chakol Boys Primary school
02.2015 - 06.2017
CERTIFICATE - COMPUTER PACKAGES
African College of Aviation And Management
High School Diploma -
St. Monica Chakol Girls High School
CPA - Accounting
African College of Aviation And Management
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