ANGELA WAMBUI NJENGA
INFORMATION AND TECHNOLOGY
Nairobi
Summary
My objective is to immerse myself in the study and mastery of data analysis, data science, and programming, with the aim of becoming a respected authority in the field. Particularly, I am driven to champion the advancement of women in this traditionally male-dominated domain. I aspire to excel both technically and professionally, committing myself to continuous learning and skill development. By fully immersing myself in my chosen career path, I seek to seize opportunities for personal and career growth, ultimately making meaningful contributions to the field and inspiring others to follow suit.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
ICT Officer Developer
The Monarch Insurance Company
10.2024 - Current
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Improved software efficiency by troubleshooting and resolving coding issues.
- Developed software for desktop and mobile operating systems.
- Enhanced user experience through designing and implementing user-friendly interfaces.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Used statistical methods to analyze data and generate useful business reports.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Enhanced data accuracy by automating data cleansing processes, significantly reducing manual errors.
- Conducted comprehensive data analysis to support strategic planning, leading to more informed decision-making.
Actuarial Analyst Intern
The Monarch Insurance Company
07.2024 - 10.2024
- Conducted thorough risk assessments for complex insurance portfolios, reducing potential losses for the company.
- Partnered with IT teams to enhance software systems for the Actuarial department.
- Planned and designed investment models and shared numerical data and analysis to members of company.
- Evaluated adequacy and competitiveness of current pricing models for personal insurance products.
- Ensured proper documentation was collected per company standards by following established protocols.
- Assisted in conducting annual reviews of existing policies to ensure ongoing appropriateness based on changing circumstances or updated guidelines.
- Contributed to a streamlined underwriting process for better client satisfaction and faster turnaround times.
- Enhanced overall team performance by actively participating in training sessions and sharing insights from personal experiences.
Industrial attachment at Association of Kenya Insurers (AKI)-IT Department
Association of Kenya Insurers (AKI)
05.2023 - 08.2023
- Facilitated the collection and submission of data for compliant companies, ensuring the provision of precise and timely information
- Managed the compilation, organization, cleansing, and analysis of daily vehicle data utilizing advanced Excel functionalities
- Employed Tableau for in-depth data analysis and the creation of insightful visualizations, aiding insurance stakeholders in informed decision-making
- Upholded the integrity of the IMIDS database by meticulously verifying data accuracy and alignment with insurance-provided information across relevant fields
- Contributed to the enhancement of the Bima Yangu application, a platform enabling users to efficiently report accidents and file claims with insurance entities
- Engaged with fellow database management professionals from diverse insurance organizations to collaboratively dissect and interpret extensive datasets
Industrial Attachment at Kenbright Insurance Brokers - Vehicle Insurance Department
Kenbright Insurance brokers
04.2021 - 07.2021
- Ensured the accuracy and integrity of data displayed on the vehicle website by regularly updating and correcting information for optimal front-end presentation
- Utilized Google Analytics to scrutinize user engagement metrics on the vehicle website, producing comprehensive summaries and reports to inform strategic decision-making
- Leveraged Power Apps to efficiently update and rectify customer details and vehicle specifications, ensuring precision and completeness in data management
- Conducted systematic collection, organization, and analysis of data sourced from the Insurance Regulatory Authority (IRA) website, facilitating informed decision-making processes
- Implemented proactive client communication strategies by dispatching timely reminder messages to prompt car insurance premium renewals, enhancing client retention and satisfaction
- Conducted thorough analysis of policy conversion rates to discern trends and patterns, enabling strategic adjustments to optimize conversion efficacy
- Provided support in Know Your Customer (KYC) verification procedures, ensuring compliance with regulatory requirements and fostering trust in client relationships
Industrial Attachment at AAR Insurance - ICT Department
AAR insurance
03.2020 - 07.2020
- Managed the update and modification of staff emails and password credentials, ensuring seamless access and security protocols
- Produced comprehensive tabular and graphical reports on the utilization of antivirus software, enabling informed decision-making and optimization of cybersecurity measures
- Administered access permissions to staff members for eOxygen and AIMS operating systems, encompassing password management and user authentication procedures
- Facilitated the installation, configuration, and troubleshooting of software on laptops and iPads, providing remote technical assistance to staff working from home
- Conducted regular performance evaluations on company desktop computers to ensure optimal functionality and operational efficiency
- Maintained a comprehensive record of IT assets and their operational status, assessing the necessity for laptop replacements and presenting recommendations to management
- Recorded and analyzed data on user access to eOxygen, generating detailed tabular reports to track system usage and access patterns
- Facilitated the onboarding process for new staff members by entering their information into the system and configuring access privileges for company systems, ensuring seamless integration into the organization's IT infrastructure
Education
Bachelor of Science - STATISTICS AND PROGRAMMING
KENYATTA UNIVERSITY
Nairobi, Nairobi Province, Kenya 09.2020 - 12.2024
CERTIFICATE IN ADVANCED SOFTWARE DEVELOPMENT
Modcom Institute of Technology
Nairobi, Nairobi Province, Kenya 06.2022 - 09.2022
CERTIFICATE IN SOFTWARE DEVELOPMENT
Moringa School
Nairobi, Nairobi Province, Kenya 01.2020 - 03.2025
Skills
- Front end web design
- HTML
- CSS
- PYTHON
- MYSQL
- Statistics
- Probability
- Tableau
- R
- Microsoft Excel
- Database Management
- Computing skills
- Team collaboration
- Statistical modelling
- Statistical analysis
Timeline
ICT Officer Developer
The Monarch Insurance Company
10.2024 - Current
Actuarial Analyst Intern
The Monarch Insurance Company
07.2024 - 10.2024
Industrial attachment at Association of Kenya Insurers (AKI)-IT Department
Association of Kenya Insurers (AKI)
05.2023 - 08.2023
CERTIFICATE IN ADVANCED SOFTWARE DEVELOPMENT
Modcom Institute of Technology
06.2022 - 09.2022
Industrial Attachment at Kenbright Insurance Brokers - Vehicle Insurance Department
Kenbright Insurance brokers
04.2021 - 07.2021
Bachelor of Science - STATISTICS AND PROGRAMMING
KENYATTA UNIVERSITY
09.2020 - 12.2024
Industrial Attachment at AAR Insurance - ICT Department
AAR insurance
03.2020 - 07.2020
CERTIFICATE IN SOFTWARE DEVELOPMENT
Moringa School
01.2020 - 03.2025
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