WAWUDA TRACY DIANA SALAI
Executive Administrator
Ukunda,256
Summary
Highly motivated Executive Administrator with extensive client relations and administration experience. Efficient and accuracy-driven so as to deliver key clerical support to internal teams, clients, and other stakeholders. Goal-oriented with the ability to meet long-term goals through daily organization. Dependable and possesses excellent communication, time management, people, and analytical skills. Dedicated to learning new things at all times.
Overview
1
1
Language
10
10
years of post-secondary education
10
10
years of professional experience
Work History
Executive Administrator
Outside The Box Africa Limited
Nairobi, Nairobi
12.2016 - Current
- Creating and updating physical records and digital files to maintain current, accurate and compliant documentation.
- Planning and executing events for employees and clients, including managing logistics, budgeting and vendor relations.
- Delivering top-notch administrative support to office staff, promoting excellence in office operations.
- Scheduling appointments and meetings, organized materials and prepared rooms.
- Handling logistics, catering, agendas, and travel and accommodation arrangements for staff on assignments.
- Maintaining office supplies inventory by checking stock and ordering new supplies as needed.
- Greeting arriving visitors, determining nature and purpose of visit and directing individuals to appropriate destinations.
- Responding to emails and other correspondence to facilitate communication and enhance business processes.
- Promoting team productivity by keeping supplies organized and well-stocked.
- Maintaining protocol throughout routine work days and special events.
- Conducting market research and acting as a liaison between the team, clients and the general public.
- Writing correspondence letters and maintaining the company’s telecommunication system.
Freelance Writer
Upwork, formerly oDesk
Nairobi, Nairobi
02.2014 - 12.2018
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Researched and wrote technical articles on different areas of study such as nursing, international relations, business, culinary arts, and history, among others for a different range of clients.
- Managed competing deadlines with efficiency.
- Completed thorough research into assigned topics.
- Wrote and proofread blog and social media posts, website copy and articles.
- Proofread already written work to correct spelling, punctuation and grammar, and writing format.
- Organized material to research and complete writing tasks.
Sales & Marketing Executive
Daima Media Services Limited
Nairobi, Nairobi
06.2015 - 03.2016
- Maintained records and reports related to sales, returns and devised marketing strategies.
- Wrote proposals and created quotations for clients.
- Created and maintained a clients' database.
- Worked with sales team to collaboratively reach set targets.
- Engaged with customers to effectively build rapport and lasting relationships.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Contributed to the development of the company's marketing strategies.
- Responded to clients queries on the different media products offered by the company.
Intern
Ministry of Foreign Affairs & International Trade
Nairobi, Nairobi
06.2013 - 12.2013
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Restocked office supplies and retrieved files for staff.
- Completed clerical tasks such as filing, copying and distributing mail.
- Answered incoming telephone calls, took down messages and provided information.
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
- Received and directed visitors to the appropriate offices.
- Prepared documents for meetings.
- Developed correspondence letters.
Education
Master of Arts - Organizational Leadership
Africa International University
Nairobi 04.2017 - 07.2019
Bachelor of Arts - International Relations
United States International University - Africa
Nairobi, Kenya 09.2009 - 08.2013
Highschool Certificate - Kenya Certificate of Secondary Education
Moi Forces Academy - Lanet
Lanet, Nakuru 01.2004 - 12.2007
Skills
Administrator leadership
Executive leadership experience
Clear oral/written communication
Administrative support
Project Management
Organizational skills
Research
Excellent work ethic
Teamwork
Time management
Travel coordination
Clerical support
Office administration & management
Affiliations
- Project Management Institute
Timeline
Master of Arts - Organizational Leadership
Africa International University
04.2017 - 07.2019
Executive Administrator
Outside The Box Africa Limited
12.2016 - Current
Sales & Marketing Executive
Daima Media Services Limited
06.2015 - 03.2016
Freelance Writer
Upwork, formerly oDesk
02.2014 - 12.2018
Intern
Ministry of Foreign Affairs & International Trade
06.2013 - 12.2013
Bachelor of Arts - International Relations
United States International University - Africa
09.2009 - 08.2013
Highschool Certificate - Kenya Certificate of Secondary Education
Moi Forces Academy - Lanet
01.2004 - 12.2007