Prisca Nangabo
Administrative And Project Coordinator
Nairobi
Summary
Self-motivated Senior Administrative Executive with creativity in solving long-standing deficiencies with unprecedented solutions. Fast-paced organizer of vast datasets known for effortless coordination of back-end specifics to help high-level operations run smoothly. Exceptional written and verbal communicator known for concise language and thoughtful conveyance of information between proper channels.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Senior Executive Administrator
Digital Mara Media LTD
Nairobi
03.2022 - Current
- Maintaining daily and events calendars for the Directors and Executive Team; scheduling meetings and appointments, both internal and external.
- Budget preparation, presentation, and implementation for the Administration and Finance Department.
- Handling domestic and international travel arrangements (i.e Travel visas, hotels, flights, etc.) and expense reporting for the Directors and Executive Office.
- Creating and maintaining comprehensive documentation, plans, and reports for the Administration and Finance Department.
- Handling calls, mail, and other communication through the Executive Office and Front Office.
- Preparing and processing time sheets and expense reports for the Executive Office.
- Drafting memos, emails, letters, reports, and, communique for the Executive Office.
Program and Outreach Coordinator
Mamlaka Hill Chapel
Nairobi
01.2020 - 07.2021
- Coordinated project schedules, resources, equipment, and information for the church’s 3 Outreach programs at Cheleta Primary School, Kiambu County Referral Hospital, and Kamae Girls Borstal Institution.
- Broke down the Outreach programs into doable actions by setting up time-frames to accomplish these programs.
- Liaised with the Church’s leadership, Outreach committee, and Project partners to identify and define the various projects’ requirements, scope, and objectives.
- Monitored the Outreach initiative’s progress and handled any issues that arose.
- Planned and distributed event calendars for the Outreach Department.
- Handled travel arrangements and accommodation for Outreach Department staff and volunteers.
- Budget preparation, presentation, and implementation for the Outreach Department
- Oversaw the procurement of various items needed for the different Outreach initiatives
- Recruitment of all Outreach Volunteers from the application process to onboarding.
- Assigned tasks to the 60 Outreach volunteers and assisted with schedule management.
- Created and maintained comprehensive documentation, plans, and reports for the Outreach Department.
- Liaised with the Media teams to develop and maintain social media promotion for the organization .
Administrative Coordinator
Mamlaka Hill Chapel
Nairobi
05.2018 - 12.2019
- Coordinated flights, ground transportation and hotel accommodations.
- Planned and executed Musical events every year by arranging for a team of volunteers to perform, sourcing for the music to be performed, and teaching vocals.
- Monitored and directed incoming mail and prepared outgoing mail.
- Collaborated in timely processing of billing and accounts receivables.
- Assigned tasks to the 100 Music Department volunteers and assisted with schedule management.
- Raised requisitions and purchases of Music equipment as needed.
- Prepared the yearly budget for the Music Department.
- Planned and facilitated seminars for the Music Department volunteers to facilitate growth in musical skills.
- Auditioned new volunteers and supervised their probation period as a volunteer.
- Database management of all Music department Volunteers.
Management Trainee
Mamlaka Hill Chapel
Nairobi
05.2016 - 04.2018
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Handled day-to-day customer or client questions via telephone or email.
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Prepared lesson materials and teaching aids used during the Sunday School classes.
- Planned and executed Children’s Department events including camps in April, August, and the Christmas Musical Rehearsal Camp.
- Supervised the Sunday School Classes each Sunday with an attendance of 700 children and 50 volunteer adults per Sunday on average.
- Planned and facilitated seminars for volunteer teachers to better improve their teaching skills and interactions with all children including those with special needs.
- Conducted interviews and placement for new teachers, and supervised their probation period.
Intern
Mamlaka Hill Chapel
Nairobi
04.2015 - 03.2016
- Raised requisitions and purchased office supplies and teaching aids.
- Prepared lesson materials and teaching aids used during the Sunday School classes.
- Planned and facilitated seminars for volunteer teachers to better improve their teaching skills and interactions with all children including those with special needs.
- Conducted interviews and placement for new teachers, and supervised their probation period.
- Manned the information service desk on Sundays.
- Sorted, organized and maintained files.
- Provided clerical support, addressing routine and special requirements.
- Answered and transferred incoming telephone calls, taking messages for various department staff members.
- Maintained office schedule and calendar of workflow and meetings.
- Took meeting notes and compiled paperwork to support department.
- Distributed office supplies and files for staff.
Front Office Intern
Build and Restore Counselling Services
Nairobi
08.2014 - 11.2014
- Pleasantly answered calls for multi-line switchboard for large office and directed callers to appropriate employees.
- Received packages and mail at front desk and dispersed to correct employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Supported staff on special assignments and ad hoc projects.
- Arranged meetings and coordinated resources for use by attendees.
Education
Higher Diploma - Human Resource Management
College of Human Resource Management
Nairobi 04.2023 - Current
Bachelor of Arts - Psychology
Kenyatta University
Nairobi 09.2010 - 04.2014
Skills
Communication SkillsProject Management
Executive leadership
Executive leadership experience
Executive calendars
Executive travel
Administrator leadership
C-suite executive relations
Timeline
Higher Diploma - Human Resource Management
College of Human Resource Management
04.2023 - Current
Senior Executive Administrator
Digital Mara Media LTD
03.2022 - Current
Program and Outreach Coordinator
Mamlaka Hill Chapel
01.2020 - 07.2021
Administrative Coordinator
Mamlaka Hill Chapel
05.2018 - 12.2019
Management Trainee
Mamlaka Hill Chapel
05.2016 - 04.2018
Intern
Mamlaka Hill Chapel
04.2015 - 03.2016
Front Office Intern
Build and Restore Counselling Services
08.2014 - 11.2014
Bachelor of Arts - Psychology
Kenyatta University
09.2010 - 04.2014