VICTOR MULI
HEALTH RECORDS AND INFORMATION OFFICER
KANGUNDO,machakos
Summary
Bilingual Health Information Management Director highly knowledgeable in electronic health records software and recruiting and onboarding new employees. Communicative professional working collaboratively with departments to minimize risk and effectively resolve issues. Looking to take on a challenging role with an established organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Records and Information Technology
KANGUNDO LEVEL 4 HOSPITAL
10.2023 - Current
- Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping by 15 %.
- Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes with a raise of 9%.
- Optimized storage solutions for physical medical records while ensuring easy retrieval when needed.
- Collaborated with healthcare professionals to ensure accurate documentation of patient conditions and treatments.
- Followed up with medical staff regarding missing information in patient records.
- Followed exact procedures for handling transfers and referrals in.
- Contributed to revenue cycle management by accurately coding services rendered for billing purposes.
- Reduced errors in coding diagnoses and procedures by meticulously reviewing medical records for accurate reporting of diagnoses and surgical procedures.
- Assisted in training new staff on medical record processing and filing procedures.
- Assisted in preparation of medical reports for external parties.
Health Records and Information Technology
KIAMBU LEVEL 4 HOSPITAL
09.2017 - 05.2018
- Conducted regular audits of medical records to identify discrepancies and areas for improvement in the bid to raise accuracy and validity of medical records.
- Monitored changes in regulations and guidelines affecting medical records management, adjusting departmental policies accordingly.
- Reduced errors in coding diagnoses and procedures by meticulously reviewing medical records for accurate and timely reporting.
- Streamlined record-keeping processes for increased efficiency in retrieving crucial patient records including birth notifications and burial permits.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
Education
CERTIFICATE IN HEALTH RECORDS AND INFORMATION - Health Information Technology
KENYA MEDICAL TRAINING COLLEGE
Machakos, Machakos District, Kenya 04.2001 -
Skills
Medical Coding Expertise
Medical Billing Familiarity
Filing systems expertise
Customer Service
Medical terminology understanding
Written and verbal communication
Scheduling appointments
Client Relations
Medical office administration
Adaptability and Flexibility
Decision-Making
Time management abilities
Graduationdate
04/13/21
Institution
KENYA MEDICAL TRAINING COLLEGE
Languages
kamba, kikuyu
Native language
Swahili
Advanced
C1
English
Advanced
C1
French
Elementary
A2
Certification
Licensed (health records and information manager)
Timeline
Licensed (health records and information manager)
08-2024
Health Records and Information Technology
KANGUNDO LEVEL 4 HOSPITAL
10.2023 - Current
Health Records and Information Technology
KIAMBU LEVEL 4 HOSPITAL
09.2017 - 05.2018
CERTIFICATE IN HEALTH RECORDS AND INFORMATION - Health Information Technology
KENYA MEDICAL TRAINING COLLEGE
04.2001 -