Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
TECHNICAL SKILLS
Additional Information
Work Availability
Timeline
VALENTINE SHIDIKA

VALENTINE SHIDIKA

Operations & Strategy Consultant | Process Optimization | HR & Business Operations | Virtual COO
Nairobi,254
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse

Summary

I am an Operations and Strategy Consultant with a proven track record in process optimization, HR management, and business operations. Over the course of my career, I have spearheaded strategy initiatives leading to measurable improvements such as increasing productivity by 30% and reducing inefficiencies by 40% for clients across various sectors. My expertise includes implementing automation tools like Zapier and Jira, developing scalable workflows, and adopting Lean and Six Sigma methodologies to ensure sustainable operational excellence. I possess a Bachelor of Commerce in Human Resource from Jomo Kenyatta University of Agriculture and Technology, where I am also pursuing an MBA in Strategic Management (expected April 2025). My professional goal is to continue driving impactful organizational transformation through strategic leadership roles that leverage my deep expertise in operations and HR. I am adept at using data-driven approaches to enhance workforce alignment, optimize processes, and deliver tailored solutions that align business objectives with measurable outcomes.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Operations & Strategy Consultant

Extreme Sounds
South Africa
01.2024 - 12.2024
  • Spearheaded business strategy and operational improvements for multiple clients, resulting in a 30% increase in productivity
  • Designed and implemented scalable frameworks to optimize workflows, reducing inefficiencies by 40%
  • Advised leadership teams on cost-reduction strategies, process refinement, and workforce alignment to enhance overall operational efficiency
  • Conducted comprehensive, data-driven performance analyses to streamline operations and support informed decision-making processes
  • Introduced automation tools that saved clients an average of 15+ hours per week, significantly enhancing productivity and reducing manual labor requirements
  • Delivered customized solutions tailored to address client-specific challenges, driving measurable improvements in their operational performance and strategic outcomes

Process Optimization Specialist

Jackline Enterprise
China
02.2023 - 12.2023
  • Audited and restructured core business processes, successfully eliminating bottlenecks and increasing overall efficiency by 35%
  • Led cross-functional teams to identify inefficiencies and implement Lean and Six Sigma methodologies, driving continuous improvement initiatives
  • Automated workflows using tools like Zapier, Jira, Asana, and Trello, reducing redundant tasks by 50% and streamlining operations
  • Developed comprehensive Standard Operating Procedures (SOPs), improving consistency across teams and reducing operational errors by 25%
  • Introduced data-driven process optimization strategies that enhanced productivity across multiple departments
  • Fostered collaboration between departments to achieve alignment on project objectives, ensuring the successful implementation of improved processes

HR & Business Operations Leader

Powerware Systems Ltd
Nairobi,Kenya, Nairobi Province
01.2021 - 12.2022
  • Directed talent acquisition, performance management, and workforce planning for over 100 employees, ensuring optimal staffing levels and supporting organizational growth
  • Designed and implemented HR automation systems, reducing paperwork by 30% and boosting compliance standards across the organization
  • Developed data-driven HR strategies that increased employee satisfaction and retention rates by 20%, fostering a positive work environment
  • Established a scalable onboarding framework that streamlined processes, significantly reducing time-to-productivity for new hires
  • Enhanced training programs to promote skill development across teams, resulting in improved workforce efficiency and performance consistency
  • Provided strategic leadership by aligning HR initiatives with business goals, driving operational excellence and supporting company objectives
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Facilitated change management efforts during organizational transitions for seamless integration of new systems or policies.

Education

MBA - Strategic Management

Jomo Kenyatta University of Agriculture And Technology (JKUAT), NAIROBI KENYA
08.2022 - 04.2025

Associate of Arts - Human Resource

Jomo Kenyatta University of Agriculture And Technology (JKUAT), JUJA, KENYA
08.2016 - 04.2020

Skills

Operational Efficiency

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Certification

Lean Six Sigma Certification, In Progress, Enhancing expertise in process optimization and efficiency improvement.

Professional Highlights

  • Increased Operational Efficiency by 40% - Designed and implemented workflow automation strategies, reducing manual work.
  • Boosted Productivity by 30% - Led process improvement initiatives using Lean & Six Sigma methodologies.
  • Reduced Operational Costs by 25% - Identified cost-saving opportunities and optimized resource allocation.
  • Saved 15+ Hours Per Week - Introduced automation tools that streamlined HR, finance, and project management workflows.
  • Enhanced Client Satisfaction by 50% - Implemented strategic planning frameworks, improving service delivery and business outcomes.

TECHNICAL SKILLS

  • Business Process Automation: Zapier, Jira, Asana, Trello
  • Data Analytics & Reporting: Excel, Power BI, Google Sheets
  • HR & Operations Tools: BambooHR, Workday, ADP, SAP SuccessFactors
  • Project Management: Agile, Scrum, Waterfall Methodologies

Additional Information


Available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Operations & Strategy Consultant - Extreme Sounds
01.2024 - 12.2024
Process Optimization Specialist - Jackline Enterprise
02.2023 - 12.2023
Jomo Kenyatta University of Agriculture And Technology (JKUAT) - MBA, Strategic Management
08.2022 - 04.2025
HR & Business Operations Leader - Powerware Systems Ltd
01.2021 - 12.2022
Jomo Kenyatta University of Agriculture And Technology (JKUAT) - Associate of Arts, Human Resource
08.2016 - 04.2020
Lean Six Sigma Certification, In Progress, Enhancing expertise in process optimization and efficiency improvement.
HR & Business Operations Certification, Specialized training in workforce planning, HR strategy, and operational leadership.
VALENTINE SHIDIKAOperations & Strategy Consultant | Process Optimization | HR & Business Operations | Virtual COO