Project Management: I enjoy learning new project management methodologies and tools I find satisfaction in optimizing processes and ensuring projects run smoothly from start to finish
VALENTINE KANYANGI
Nairobi
Summary
Strategic and results-driven Operations & Strategy Consultant with a proven track record in process optimization, HR & business operations, and virtual COO services. Adept at scaling businesses, driving operational efficiency, and implementing automation tools to enhance productivity and profitability. Passionate about aligning organizational goals with innovative solutions to achieve sustainable growth. Expertise in process redesign, workflow automation, workforce planning, and business transformation.
Proven ability to lead cross-functional teams, identify growth opportunities, and optimize business performance using data-driven decision-making. Skilled in Lean & Six Sigma methodologies, strategic planning, and change management, ensuring sustainable business transformation and competitive advantage.
Overview
3
3
years of professional experience
Work History
Operations & Strategy Consultant
Extreme Sounds
01.2024 - 12.2024
- Delivered impactful presentations to key stakeholders, securing buy-in for critical strategic decisions.
- Deployed new technology leveraging evidence-based metrics to record performance data and outcomes for public reporting.
- Streamlined operations for clients through the identification of areas for process improvement and the implementation of best practices.
- Offered expertise and leadership to improve marketing and advertising initiatives.
- Spearheaded business strategy and operational improvements, increasing productivity by 30% for multiple clients.
- Designed and implemented scalable frameworks for workflow optimization, reducing inefficiencies by 40%
Advised leadership teams on cost-reduction strategies, process improvements, and workforce alignment. - Conducted data-driven performance analysis to streamline operations and improve decision-making.
- Ensured timely delivery of project milestones through close monitoring of progress against established objectives.
- Fostered innovation within the team by creating an open forum for idea generation and experimentation.
- Introduced automation tools to optimize back-office functions, saving clients an average of 15 hours per week.
Process Optimization Specialist
Jackline Enterprise
02.2023 - 12.2023
- Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
- Promoted a culture of continuous improvement by proactively identifying opportunities for process optimization within the IT environment.
- Supported continuous improvement efforts by actively participating in process review meetings and offering suggestions for optimization.
- Fostered culture of continuous improvement by suggesting equipment upgrades and process optimizations.
- Audited and restructured core business processes, eliminating bottlenecks and improving efficiency by 35%.
Led cross-functional teams to identify inefficiencies and implement Lean & Six Sigma methodologies. - Automated workflows using Zapier, Jira, Asana, and Trello, cutting down redundant tasks by 50%.
Fostered a culture of continuous improvement by regularly reviewing processes and identifying areas for optimization. - Developed Standard Operating Procedures (SOPs) that enhanced consistency and reduced operational errors by 25%.
HR & Business Operations Leader
Powerware Systems Ltd
01.2021 - 12.2022
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supervised staff recruitment, development, and retention initiatives for a high-performing team environment.
Reduced expenses for the department by optimizing resource allocation and eliminating redundancies. - Assessed performance gaps within teams by conducting regular evaluations to identify areas requiring additional training or coaching interventions for optimal results delivery outcomes within deadlines set forth by corporate mandates.
- Managed talent acquisition, performance management, and workforce planning for a team of 100+ employees.
- Designed and implemented HR automation systems, reducing paperwork and boosting compliance by 30%.
Introduced data-driven HR strategies, improving employee satisfaction and retention by 20%. - Created a scalable HR framework that streamlined onboarding and training processes.
- Led compensation and benefits strategy, aligning HR processes with business goals and financial targets.
Education
Master of Arts - Strategic Management
JomoKenyattaUniversityofAgricultureAnd Technology
Nairobi, Nairobi Province, Kenya04-2025
Bachelor of Arts - Human Resources Management
JomoKenyattaUniversityofAgricultureandTechnology
Nairobi, Nairobi Province, Kenya04-2022
High School Diploma -
Newlight Senior Girls
Nairobi, Nairobi Province, Kenya12-2016
Skills
Operational efficiency
Growth strategy
Industry analysis
Innovation strategy
Customer experience
Leadership development
Business analysis
Performance management
Stakeholder management
Organizational design
Strategic planning
Cost reduction
Business development
Performance improvement
Customer service management
Data analytics
Strategy realignment
Planning and execution
Operations management
Project management
Negotiation
Report preparation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Languages
English
Bilingual or Proficient (C2)
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Work Preference
Work Type
Full TimeContract WorkPart TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchTeam Building / Company RetreatsStock Options / Equity / Profit SharingSoftware
Microsoft Office Suite
Google Workspace
Asana
Trello
Salesforce, Hubspot
Zoom, Slack
Toggl, Clockify
Buffer
Word Press
CRM management
BambooHR
Zoho People
SWOT Analysis
Balanced Scorecard
Business Model Canvas
Salesforce
POWER BI
Lean principles
Accomplishments
- Increased Operational Efficiency by 40% – Designed and implemented workflow automation strategies, reducing manual work and optimizing processes.
- Boosted Productivity by 30% – Led process improvement initiatives using Lean & Six Sigma methodologies, eliminating inefficiencies.
- Reduced Operational Costs by 25% – Identified cost-saving opportunities and optimized resource allocation for sustainable business growth.
- Saved 15+ Hours Per Week – Introduced automation tools that streamlined HR, finance, and project management workflows.
- Enhanced Client Satisfaction by 50% – Implemented strategic planning frameworks, improving service delivery and business outcomes.
Affiliations
- Successfully managed a cross-functional project to implement a cloud-based performance management system, reducing employee turnover by 15%. Streamlined recruitment processes for a mid-sized company, cutting the average hiring time by 30% and attracting top talent for technical roles. Optimized workflows for an E-Commerce client using tools like Asana and HubSpot, leading to a 25% increase in team productivity. Designed and executed onboarding strategies for SaaS clients, resulting in a 20% improvement in customer retention and satisfaction. Spearheaded market entry strategies for startups, driving 25% growth in the customer base within six months. Delivered data-driven insights on SaaS metrics (MRR, CAC, LTV), enabling a client to improve ROI by 20%. Founded the GirlRise Foundation, empowering underprivileged girls through mentorship and educational programs. • Volunteer, Local Community Development Programs – Supporting initiatives that promote education and social equity.
Timeline
Operations & Strategy Consultant
Extreme Sounds
01.2024 - 12.2024
Process Optimization Specialist
Jackline Enterprise
02.2023 - 12.2023
HR & Business Operations Leader
Powerware Systems Ltd
01.2021 - 12.2022
Master of Arts - Strategic Management
JomoKenyattaUniversityofAgricultureAnd Technology
Bachelor of Arts - Human Resources Management
JomoKenyattaUniversityofAgricultureandTechnology
High School Diploma -
Newlight Senior Girls
SELF-DEVELOPMENT
- Self-Development: Engaging in continuous learning through courses and books on strategic management, leadership, and productivity.
- Writing: Crafting articles or blog posts about professional growth, SaaS trends, and project management tips.
- Community Building: Volunteering with organizations like GirlRise Foundation to empower and uplift underrepresented groups.
- Tech Enthusiast: Exploring new tools and software for project management and CRM optimization.
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