UNITY MWANIKI MUTHONI
Information Technology Technician
Nairobi,30
Summary
Dynamic Information Technology Technician with a proven track record at Epinician Limited, excelling in network troubleshooting and system maintenance. Recognized for enhancing operational efficiency through proactive problem- solving and effective IT project coordination. Adept at hardware installations and delivering exceptional end-user support, ensuring seamless technology experiences.
Overview
9
9
years of professional experience
Work History
Information Technology Technician
Epinician Limited
01.2022 - Current
- Set up equipment for employee use, performing or properly installing cables, operating systems or software
- Assisted with the development of disaster recovery plans for critical systems
- Researched and explored new equipment and techniques to improve processes
- Supported the installation of operating systems including Windows 7, 8, 10 and Linux distributions
- Monitored server performance metrics and identified potential areas for improvement
- Oversaw daily performance of computer systems
- Deployed wireless networks in accordance with industry’s best practices.
Information Technology Technician
Newedge Solutions Limited
09.2021 - Current
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies
- Utilized various software and tools to streamline processes and optimize performance
- Completed routine maintenance and repair
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively
- Set up IT infrastructure components to ensure readiness for use across the organization
- Resolved and maintained workstation issues related to upgrades, software and hardware failures
- Resolved user inquiries regarding computer software or hardware operation.
Information Technology Technician
Madmax Karting Limited
08.2020 - Current
- Monitored system performance and implemented preventive maintenance
- Assisted with the deployment of new applications and updates to existing applications
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods
- Performed troubleshooting on networking and connectivity issues to restore connections and network access
- Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates
- Oversaw daily performance of computer systems
- Installed and performed minor repairs to hardware, software or peripheral equipment
- Compiled steps to improve efficiency in support tasks.
Photographer and IT Assistant
Studio Mona Ltd Nairobi
05.2017 - 07.2020
- Transferred photographs to computers for editing, archiving and electronic transmission
- Attend workshops or seminars related to photography techniques and technology advancements
- Manipulated and enhanced scanned digital images using computers and specialized software
- Created artificial light using flashes and reflectors
- Performed maintenance tasks to keep equipment working properly
- I took pictures of individuals, families, and small groups in studio or on location
- Photographed special events, parties, and portraits
- Edit photos using Adobe Photoshop and other software applications.
Photographer / IT Technician
Eunique Africa Ltd
07.2016 - 04.2017
- Worked with cross-functional teams to achieve goals
- Utilized various software and tools to streamline processes and optimize performance
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment
- Completed routine maintenance and repair
- Set up camera control equipment, stands, and tripods for shoots
- Implemented color correction processes to ensure accurate and vibrant images
- Directed models and subjects during photo shoots to capture desired expressions and poses.
Education
IT Support Technician - IT Support
Alison
Nairobi 12.2024 - 03.2025
Essential Of Information Technology Technician in Information Technology - undefined
Shang Tao Media College
12.2022
Certificate in Graphics and Multimedia in Graphics and Multimedia - undefined
Kenyatta High School
04.2011
High School Diploma - undefined
Dagoretti Primary School
11.2010
Kenya Certificate of Secondary Education - undefined
Kenya Certificate of Primary Education - undefined
Primary School Diploma - undefined
11.2006
Certification of MicroStep - Mis, 07/2022 -Achieved by oversighting the - undefined
Skills
- Technical support
- Network troubleshooting
- System maintenance
- Network administration
- End user support
- Server maintenance
- System administration
- Hardware installations
- IT project coordination
- Hardware upgrades
- Title:
- INFORMATION TECHNOLOGY TECHNICIAN
- Languages
- English: First Language
- English: B2
- Upper Intermediate (B2)
- Websites, Portfolios, Profiles
- Https://wwwlinkedincom/in/unity-mwaniki-652baa8b/
Timeline
IT Support Technician - IT Support
Alison
12.2024 - 03.2025
Information Technology Technician
Epinician Limited
01.2022 - Current
Information Technology Technician
Newedge Solutions Limited
09.2021 - Current
Information Technology Technician
Madmax Karting Limited
08.2020 - Current
Photographer and IT Assistant
Studio Mona Ltd Nairobi
05.2017 - 07.2020
Photographer / IT Technician
Eunique Africa Ltd
07.2016 - 04.2017
Essential Of Information Technology Technician in Information Technology - undefined
Shang Tao Media College
Certificate in Graphics and Multimedia in Graphics and Multimedia - undefined
Kenyatta High School
High School Diploma - undefined
Dagoretti Primary School
Kenya Certificate of Secondary Education - undefined
Kenya Certificate of Primary Education - undefined
Primary School Diploma - undefined
Certification of MicroStep - Mis, 07/2022 -Achieved by oversighting the - undefined
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