Unity Mwaniki Muthoni
Information Technology Technician
Nairobi,30
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Personal Information
Title: INFORMATION TECHNOLOGY TECHNICIAN
Summary
Dynamic Information Technology Technician with a proven track record at Epinician Limited, excelling in network troubleshooting and system maintenance. Recognized for enhancing operational efficiency through proactive problem-solving and effective IT project coordination. Adept at hardware installations and delivering exceptional end-user support, ensuring seamless technology experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Information Technology Technician
Epinician Limited
Nairobi
01.2022 - Current
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Assisted with the development of disaster recovery plans for critical systems.
- Researched and explored new equipment and techniques to improve processes.
- Supported the installation of operating systems including Windows 7, 8, 10 and Linux distributions.
- Monitored server performance metrics and identified potential areas for improvement.
- Oversaw daily performance of computer systems.
- Deployed wireless networks in accordance with industry best practices.
Information Technology Technician
Newedge Solutions Limited
Nairobi
09.2021 - Current
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed routine maintenance and repair.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Set up IT infrastructure components to ensure readiness for use across the organization.
- Resolved and maintained workstation issues related to upgrades, software and hardware failures.
- Resolved user inquiries regarding computer software or hardware operation.
Information Technology Technician
Madmax Karting Limited
Nairobi
08.2020 - Current
- Monitored system performance and implemented preventive maintenance procedures.
- Assisted with the deployment of new applications and updates to existing applications.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.
- Oversaw daily performance of computer systems.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Compiled steps to improve efficiency in support tasks.
Photographer and IT Assistant
Studio Mona ltd
Nairobi
05.2017 - 07.2020
- Transferred photographs to computers for editing, archiving and electronic transmission.
- Attend workshops or seminars related to photography techniques and technology advancements.
- Manipulated and enhanced scanned or digital images using computers and specialized software.
- Created artificial light using flashes and reflectors.
- Performed maintenance tasks to keep equipment working properly.
- Took pictures of individuals, families, and small groups in studio or on location.
- Photographed special events, parties, and portraits.
- Edit photos using Adobe Photoshop and other software applications.
Photographer / IT Technician
Eunique Africa ltd
Nairobi
07.2016 - 04.2017
- Worked with cross-functional teams to achieve goals.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Completed routine maintenance and repair.
- Set up camera control equipment, stands, and tripods for shoots.
- Implemented color correction processes to ensure accurate and vibrant images.
- Directed models and subjects during photo shoots to capture desired expressions and poses.
Education
IT Support Technician - IT Support
Alison
Nairobi03-2025
Essential Of Information Technology Technician - Information Technology
Alison
Nairobi12.2022
Certificate in Graphics and Multimedia - Graphics And Multimedia
Shang Tao Media College
Nairobi04-2011
Kenya Certificate of Secondary Education - High School Diploma
Kenyatta High School (Mahiga)
Nyeri11-2010
Kenya Certificate of Primary Education - Primary School Diploma
Dagoretti Primary School
Nairobi11-2006
Skills
- Technical support
- Network troubleshooting
- System maintenance
- Network administration
- End user support
- Server maintenance
- System administration
- Hardware installations
- IT project coordination
- Hardware upgrades
Certification
Certification of MicroStep - Mis, 07/2022 -Achieved by oversighting the project that provides access to meteorological data, specifically World Area Forecast System (WAFS) and Operational Meteorology (OPMET) information, for international air navigation
References
- Mr Ian Mutai, Head of ICT, Madmax Karting Limited, Karen Branch, +254768822964
- Mr. Frankline Okinda Obwanga, Head of Accounts, Klass Tours and Travel ltd, +254724427913
- Mr. John Gatimu, Commercial Real Estate Associates, Centum Investment PLC, +254719267926
References
· Mr. Ian Mutai, Head of ICT,
Madmax Karting Limited,
Karen Branch,
+254768822964
· Mr. Frankline Okinda Obwanga,
Head of Accounts,
Klass Tours and Travel Ltd,
+254724427913
· Mr. John Gatimu,
Commercial Real Estate Associates,
Centum Investment PLC,
+254719267926
Timeline
Information Technology Technician
Epinician Limited
01.2022 - Current
Information Technology Technician
Newedge Solutions Limited
09.2021 - Current
Information Technology Technician
Madmax Karting Limited
08.2020 - Current
Photographer and IT Assistant
Studio Mona ltd
05.2017 - 07.2020
Photographer / IT Technician
Eunique Africa ltd
07.2016 - 04.2017
IT Support Technician - IT Support
Alison
Essential Of Information Technology Technician - Information Technology
Alison
Certificate in Graphics and Multimedia - Graphics And Multimedia
Shang Tao Media College
Kenya Certificate of Secondary Education - High School Diploma
Kenyatta High School (Mahiga)
Kenya Certificate of Primary Education - Primary School Diploma
Dagoretti Primary School
Similar Profiles
Mayank PareekMayank Pareek
Sap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private LimitedSap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private Limited
KOJO HASTINGSKOJO HASTINGS
CEO at Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana LimitedCEO at Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana Limited
Abhishek NigamAbhishek Nigam
Territory Manager at Navneet Toptech Limited /Navneet Education LimitedTerritory Manager at Navneet Toptech Limited /Navneet Education Limited