Umuro Abudo Mamo
Summary
A highly motivated, passionate, professional Monitoring & Evaluation assistant with years of experience dedicated to tracking and reporting, management and developing performance metrics. Forward-thinking and strategic with a comprehensive view of the structured production process, including how to accurately measure progress beyond simply reporting numbers. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Recognized for having a unique understanding of how to identify areas outperforming expectations as well as those that need improvement. Experienced help desk support with a strong background in assisting members achieve optimum membership benefits through regular communication, satisfaction surveys and offering recommendations for improvement in service delivery. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
2
2
years of professional experience
Work History
Programs Assistant - Monitoring & Evaluation
Eastern Africa Grain Council
03.2023 - Current
- Coordinating regional membership performance and recruitment of new members to EAGC Membership base.
- Oversight of trade facilitation deliveries of grains and pulses done through G-soko Trade Desk.
- Project performance reporting; quarterly, semi-annual and annual report.
- Conducted institutional performance reporting.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked well in a team setting, providing support and guidance.
- Management of EAGC Membership Databases.
- Conducting assessment and evaluation of project performances across the region.
- Evaluation and analysis of agribusiness expo.
- Event organization such as workshops and agribusiness expos.
- Provided professional services and support in a dynamic work environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed and maintained courteous and effective working relationships.
- Developed strong communication and organizational skills through working on group projects.
- Paid attention to detail while completing assignments.
Regional Membership Help Desk
Eastern Africa Grain Council
03.2023 - Current
- Leading membership recruitment drives and resource mobilization
- Representing the organization in high-level workshops and conferences
- Organizing membership visits and annual member events
- Production of membership certificates and deliveries
- Leading membership induction processes for new EAGC members
- Planning induction other exploratory and introductory meetings
- Tracking and reporting on annual regional membership subscriptions and new registrations
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Applied effective time management techniques to meet tight deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Graduate Intern - Monitoring & Evaluation
Eastern Africa Grain Council
03.2022 - 03.2023
- Maintaining databases and data entry for all the trainings, and surveys under the departments of Grain Business Institute (GBI), Market Information Systems (MIS), Policy and Advocacy, Structured Trading Systems (STS) and Monitoring and Evaluation department.
- Data analysis and evaluation.
- Updating advisories on Climate Information 4 Grains (Ci4G) website.
- Conducting field works, field visits and surveys.
- Report writing and presentations on all the trainings and fieldworks undertaken by the organization.
- Maintaining datasets of all the events the organization undertakes e.g., AGM, Agribusiness Expos, Luncheons and B2B meetings.
- Monitoring membership recruitment, membership registration and subscriptions.
- Representing the organization in workshops and forums.
- Preparation of quarterly reports, annual and semi-annual management performance reports.
Education
Bachelor of Science - Environmental Studies Science - Hydrology
University of Eldoret
Eldoret, Uasin Gishu County03.2021
Kenya Certificate of Secondary Education
Mang'u High School
Thika, Kenya11.2015
Kenya Certificate of Primary Education
Ruso Primary School
North Horr, Kenya11.2011
Skills
- Proficiency in computer packages
- Strong analytical and evaluation skills with attention to detail and accuracy
- Stakeholder Mapping Skills using Datamuse
- Excellent communication skills both written and verbal
- Extensive experience with administrative tasks and standard corporate operations
- Highly organized and boasts strength in multitasking, adaptability and flexibility
- Developed critical thinking and decision-making skills
- Leadership
- Teamwork and collaboration
- Documentation and Recordkeeping
- Policy Development
- Workflow Optimization
- Decision-Making
- Database Administration
- Data Entry
Hobbies
Reading books
Watching football games
Playing football
Travelling
Languages
Swahili, English
Native language
English
Proficient
C2
Referees
- Gerald Masila,
- Executive Director, Eastern Africa Grain Council (EAGC)
- Tel. +254733444035
- Penina Gichuru, Monitoring & Evaluation Manager, Eastern Africa Grain Council (EAGC)
- Tel. +254720265992
- Jacinta Mwau, Regional Programs Coordinator & Country Manager Kenya, DRC, Burundi & Ethiopia
- Tel. +254726670822
Timeline
Programs Assistant - Monitoring & Evaluation
Eastern Africa Grain Council
03.2023 - Current
Regional Membership Help Desk
Eastern Africa Grain Council
03.2023 - Current
Graduate Intern - Monitoring & Evaluation
Eastern Africa Grain Council
03.2022 - 03.2023
Bachelor of Science - Environmental Studies Science - Hydrology
University of Eldoret
Kenya Certificate of Secondary Education
Mang'u High School
Kenya Certificate of Primary Education
Ruso Primary School
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