Teresa Kiragu

Organized and proactive administrative professional with a proven track record in project administration, training coordination and stakeholder engagement. Currently serving as Project Administrator at Tykon Holdings, overseeing end-to-end project operations including documentation, reporting, scheduling and communication with teams and external partners. Previous experience at Samsung through Top Image Africa involved blending administrative and training responsibilities, coordinating regional programs and earning recognition as the best-performing trainer in Kenya 2023. Skilled in multitasking, detail management and streamlining workflows, I demonstrate a strong commitment to teamwork, integrity and continuous improvement—qualities that support the operational objectives of international organizations seamlessly.

• Elite Training Camp (Samsung), Attained Silver Level certification, showcasing expertise in advanced training techniques and strategies.
• Samsung Training Camp, Achieved recognition as the Best Trainer underscoring excellence in training delivery and mentorship.

Project Administrator – Tykon Holdings (Current Role):

• Reduced Project Delays by 25% by introducing structured weekly planning meetings with cross-functional teams, improving coordination and decision-making.
• Saved Over Ksh 2M in Procurement Costs through successful vendor negotiations and tighter budget monitoring across multiple project phases.
• Improved Safety Compliance by implementing consistent reporting on job site safety conditions and ensuring enforcement of updated safety procedures, reducing incident reports.
• Accelerated Stakeholder Response Time by 40% by creating a task prioritization system to manage incoming requests more efficiently.
• Increased Report Accuracy and Timeliness by developing standardized templates for project and safety reporting, which reduced management revisions and feedback loops.
• Secured On-Time Deliveries Across Projects by proactively sourcing critical materials and establishing stronger supplier relationships, even under tight timelines.
• Boosted Productivity on Site by streamlining daily task allocation and monitoring systems, ensuring workers’ hours and tasks were aligned with output goals.

Trainer – Samsung (via Top Image Africa):

• Expanded Dealer Network from 200 to 650 active partners in the Coastal Region, significantly strengthening Samsung’s market reach.
• Increased Field Staff Output fivefold (from 60 to 300 units monthly per person) through structured field coaching and performance follow-ups.
• Tripled Non-Field Store Sales from 40 to 100 units monthly by designing indirect engagement strategies for stores without dedicated reps.
• Grew Monthly High-End Sales Value from Ksh 142M to Ksh 650M by driving premium product knowledge and upselling training.
• Designed and Launched 20+ Custom Training Modules, tailored to local dealer needs and field realities, which improved retail partner performance.
• Led Market Activations That Boosted Regional Sales, using localized events and campaigns that resonated with target demographics.
• Informed Regional Strategy through consistent market intelligence gathering, helping Samsung respond quickly to competitor movements.

• Project Coordination
• Stakeholder and Team Management
• Administrative Support
• Communication and Reporting
• Marketing Strategy and Execution
• Product Training and Development

Best Trainer in Kenya 2023 Award, Recognized for exceptional performance, leadership and consistent achievement of outstanding results in training and team development.

• Training and Development
• Customer Satisfaction
• Digital Marketing
• Organized and Efficient Project Support
• Clear Communication and Documentation
• Collaborative Problem Solving
• Accurate and timely reporting