STEVE MBUGUA

• As a health information manager, I must oversee the daily operation of the hospital's health information system, making sure that the data is accurate, secure, and easily accessible.
• As a health information officer, one of my other responsibilities is to make sure that patient data is accurately entered into the EHR system, that records are kept current, and that comprehensive health information is kept.
• My additional responsibilities as a health information manager include appropriately coding diagnoses, procedures, and treatments following the World Health Organization's (WHO) ICD-10 and ICPM principles to classify diseases and enable appropriate billing and statistical reporting
• .My other responsibility as a health information manager is to guarantee a competent and informed workforce by providing staff members with continual training and support on health information technology tools and procedures.
• Ensuring patient confidentiality and adhering to privacy standards are my other responsibilities as a health information manager. This involves implementing and maintaining strong security measures.
• Working together with healthcare professionals to comprehend their information needs and make sure the health information system supports efficient patient care is another aspect of my job as a health information manager.

ACHIVEMENTS.

• Successfully implementing an Electronic Health Record (EHR) system was one of my accomplishments as a health information manager. I was able to lead this process, which improved the security, accuracy, and accessibility of patient health data.
• Enabling the effective and secure flow of health information between departments and external stakeholders was made possible by the implementation of an effective health information flow, which was one of my accomplishments as a health information manager.
• As a health information manager, one of my accomplishments has been leading training and development initiatives. By doing so, I have created and implemented staff training programs on health information system usage, guaranteeing a skilled and informed workforce.

• Recruited and hired top-performing individuals, bringing undeniable experience and a wealth of skills to the organization.
• Collaborated closely with physicians and nursing staff to improve the quality of patient record documentation.
• Implemented new coding and billing procedures that helped alleviate the number of denied claims from insurance carriers.
• Conducted education and training activities for physicians, nursing staff, and administrative personnel.
• ACHIEVEMENTS
• One of my achievements as a health information manager was opening the hospital's first record department because it was a brand-new facility that was just getting started.
• As a health information manager, one of my accomplishments has been leading training and development initiatives. By doing so, I have created and implemented staff training programs on health information system usage, guaranteeing a skilled and informed workforce.

• I searched at the library and in scholarly databases to locate necessary information for research projects.
• I worked in a team environment to maintain high levels of productivity.
• Followed school and classroom policies, regulations, dress codes, and schedules.
• Conducted research projects, gathering data and information from a variety of sources.
• I helped my classmates succeed by tutoring when requested.
• Studied topics using scientific methods to contribute to ongoing research.
• I worked with industry professionals to further drive learning goals.
• ACHIEVEMENTS
• I was able to actively engage in quality improvement projects as a health information intern by using my data analysis skills to pinpoint areas where health information management procedures needed to be improved.
• During my internship in health information, I was able to fully engage in my research project and demonstrate my skills. I went on to earn a diploma in health records and information technology.

• Implemented new coding and billing procedures that helped alleviate the number of denied claims from insurance carriers.
• Participated in committees to discuss electronic health records and methods to improve overall workflows.
• Retrieved medical data for physicians and patients.
• Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
• Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
• Secure confidential patient information from unauthorized access.
• I studied and researched various medical terms as well as software and coding systems.
• Generated medical reports on patient admissions, treatment, and discharge for disbursement to various departments.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• I worked flexible hours across night, weekend, and holiday shifts.
• ACHIEVEMENTS
• I was able to finish my information technology and health records certificate as a health information intern. I then graduated and enrolled in my diploma programs.