Friendly and efficient customer service team member devoted to maximizing customer satisfaction through exceptional service and support. Strong knowledge of customer relations industry standards, excelling at retaining product and service information for effective issue resolution. Possesses skills to promote sales and increase revenue while addressing diverse issues. Dedicated and detail-oriented Customer Service Specialist with two years of call center experience, prioritizing tasks, completing multiple assignments simultaneously, and consistently achieving goals. Valuable team player with expertise in scheduling, customer relationship management, and document control. Accomplished Sales Agent with a proven track record of meeting aggressive sales goals and building lasting relationships with customers and partners.
Offering sales support
Zendesk Support Administrator Certification - Zendesk.
Microsoft Office Specialist (MOS) - Microsoft.
Zendesk Support Administrator Certification - Zendesk.