Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie H K Nyauncho

Nairobi

Summary

Accomplished professional experienced in HR Administration consulting. Dedicated to offering transformative and revitalizing support for ever-changing requirements. Offers strengths in relationship building, policy development and procedure optimization.

Experience implementing projects funded by among others ; FAO, IKEA Foundation, Ministry of Foreign Affairs of the Netherlands, Kingdom of the Netherlands, Endev, GIZ, EU, UKaid, IFAD , Bill and Melinda Gates Foundation, IDH,FMO and the Government of Kenya among other donors.

Overview

9
9
years of professional experience

Work History

Junior Consultant

SNV Kenya
Nairobi
10.2021 - Current
  • Monitored the expression of Interests received on the internal recruitment portal
  • Support the Operations manger with review of health and safety manuals, Carbon Emission reports and creating a flow chart for the incident management team
  • Designed the Learning and development plan and proposed career paths
  • Generate reports for the HR Manager and HR Business Partner on contract status of staff
  • Headhunted potential candidates using Smart Recruiters to successfully fill over 20 vacancies.
  • Streamlined induction and onboarding processes through automation.
  • Facilitated employment offers and drafted contracts.
  • Worked with department managers to implement best practice strategies for employees.
  • Supported successful company recruitment and resourcing through headhunting, outreaching, interviewing and hiring.
  • Skill analysis of staff and alumni for knowledge management database
  • Implemented employee and contractor filing systems to improve administrative efficiency.

HR Executive

Airtel Kenya Networks Limited
Nairobi , Kenya
04.2019 - 10.2020
  • Partnered with advertising teams to develop branded messaging for different events and holidays.
  • Directed strategic messaging initiatives to guide or control critical messaging. Especially with the COVID 19 protocols, adopted across Kenya.
  • Transitioned Airtel Kenya to new robust learning platform that saw uptake soar to over 80% within the first 30 days.
  • Ensured 100% completion rate for compulsory regulatory courses: AML/CFT, Anti-bribery
  • Developed training reports for use by Airtel Kenya for Airtel Africa learning and third party
  • Sourced and managed training providers and evaluated their vendor training performance
  • Develop and Design protocols and policies that are useful for the business; successfully designed the Covid-19 Return to office protocols
  • Maintained and updated personnel records, ensuring employee information was accurately stored in shared folder (SharePoint) for traceability compliance.
  • Assisted with on-boarding process of over 40 new hires between 2019 and 2020.
  • Clearly communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
  • Collaborated with management to build and implement effective, modern employment policies, maintaining refreshing of the reward and recognition policy and the COVID 19 protocol.
  • Recruited and screened qualified potential employees through head hunting and administering of assessment tests, maintaining accurate documentation throughout.
  • Analyzed programme trends to identify areas of improvement and recommended corrective actions.
  • Negotiated with vendors and contractors to achieve quality service and value for money.

HR Intern

Airtel Kenya Networks Limited
Nairobi, Kenya
10.2018 - 04.2019
  • Short turnaround time for the cases raised in the HR Mailbox that needed management intervention
  • Assisted HR team of 4 with general administration such as minute taking, proofreading and data entry.
  • Enhanced onboarding processes by preparing induction packs and setting up IT profiles for new starters.
  • Stored and processed job applications, providing selected candidate information to recruiters.
  • Create a system that allowed staff to feel like owners of the e- learning platform
  • Sought contacts to make planned staff events more creative and engaging
  • Liaised with marketing and PR colleagues to promote special events in social calendars.
  • Flawlessly planned, designed and executed HR Week, Health Week and Women's day events of parties of up to 250 attendees, managing budgets over KES. 280,000.

Junior Consultant

SNV Netherlands Development Organisation, SNV
Nairobi , Kenya
03.2016 - 09.2017
  • Organised workshops, presentations, drafted reports, and minutes for the Smart water for Agriculture project
  • Supported HR in the maintenance of leave records, Medical and pension statements, recruitment, induction and contracting process
  • Conducted the Rapid Assessments in the counties of intervention (Meru, Machakos, Laikipia,and Nakuru)
  • Created databases and spreadsheets to improve inventory management and donor reporting accuracy.
  • Prepared research and statistical reports, synthesizing and disseminating information clearly and concisely.
  • Completed training on communicating farmer progress and inputs with Meta Meta Nl
  • Worked on the Project's communication process and communication strategies with Meta Meta Nl

HR Intern

SNV Netherlands Development Organisation, SNV
Nairobi , Kenya
05.2014 - 12.2015
  • Supported Business Development in ensuring that Staff resumes were up to date and all personal information was in the organisations database
  • Prospected potential management candidates matching current and pipeline vacancies.
  • Completed new joiner onboarding documentation and reference checks.
  • Communicated interview outcomes with internal and external candidates.
  • Created a Database for all 3rd party consultants based on the services they offered this assisted the organisation
  • Ensured that the documentation of all Local Capacity builders files was audit ready and conducted a mini audit that uncovered issues with documentation and followed this up and created a system for filing that can have a file communicate
  • Ensured that the procurement of all service providers followed key process and the documentation of the same recorded.

Customer Care Executive

Avicenna Klinik
Berlin, Germany
01.2014 - 03.2014
  • Got a chance to practice German as it was the language of operation
  • Took phone calls from English speaking patients and directed their questions to the right person in the clinic
  • First encounter in an international office and learnt how to adapt to multicultural differences and needs that presented themselves.
  • Prepared and delivered case notes for different individual or team needs.
  • Transcribed dictation and notes from clinicians to create or update patient records.
  • Answered questions from patients, clinicians and researchers accessing medical records.
  • Helped research compile and analyze health records to advance study into critical issues impacting patient health, wellness and recovery.

Education

BA - Leadership and Management

De Paul University
2013

Diploma - Sciences of Human Development

Tangaza College
2010

Skills

  • Operations management
  • Process improvements
  • Programme and Donor compliance
  • Data collection and analysis
  • High-value project management
  • Training
  • Contract management
  • Personnel interviews
  • Strategic consultancy
  • Employee management
  • Manual development

Languages

German
Beginner
English
Native

Timeline

Junior Consultant

SNV Kenya
10.2021 - Current

HR Executive

Airtel Kenya Networks Limited
04.2019 - 10.2020

HR Intern

Airtel Kenya Networks Limited
10.2018 - 04.2019

Junior Consultant

SNV Netherlands Development Organisation, SNV
03.2016 - 09.2017

HR Intern

SNV Netherlands Development Organisation, SNV
05.2014 - 12.2015

Customer Care Executive

Avicenna Klinik
01.2014 - 03.2014

BA - Leadership and Management

De Paul University

Diploma - Sciences of Human Development

Tangaza College
Stephanie H K Nyauncho