STANLEY KIBUNJA WAITHIRA
Information Communication Technology
Nairobi,30
Summary
- To establish a successful good customer service and career in Information and Technology by applying experience drawn from a dynamic work environment and obtaining a challenging position in an organization that supports professional growth and advancement. PERSONAL ATTRIBUTES:
- Analytical
- Time conscious
- Research oriented
- Hardworking
- Ability to work as a Team
- Open to new ideas GENERAL SKILLS
- Accurate in work performance and attention to details.
- Time management skills.
- Ability to work with minimal supervision or no supervision.
- Good customer relation.
Experienced data entry with over 3 years of experience in Wa-econ and Kenya national library services. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
24
24
Certifications
Work History
Ordering and Recieving Clerk
Waecon Supermarket
fedha estate, nairobi, kenya
06.2019 - Current
- Completed accurate order entry, including data verification
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft
Cashier
Waecon Supermarket
joska, machakos, kenya
09.2019 - 12.2019
Line Attendant
Waecon Supermaket
joska, machakos, kenya
02.2018 - 09.2019
Floor Supervisor
Waecon Supermarket
joska, machakos, kenya
12.2018 - 05.2019
- Trained team members in successful strategies to meet operational and sales targets
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
- Checked inventory and selected [Type] products from specific locations based upon customer orders and availability
ICT Support Technician
Kenya National Library Services
upperhill, nairobi, kenya
02.2016 - 05.2017
- Applied diagnostics and testing tools to systems, quickly identifing issues and implementing completing resolutions
- Updated hardware and software platforms by implementing automation and efficiency improvements
- Collaborated successfully with clients to achieve objectives by utilizing strong communication, interpersonal and people skills
Education
Some College (No Degree) - Diploma in Information Communication Technolody
Zetech University
Ruiru, Kiambu, Kenya 09.2014 - 11.2016
Skills
System AdministrationHardware installationTrouble shooting printers problem and scannersServicing computers by blowing dust off themTroubleshooting the network brought about by network failureICT consultantRegistering new users in to the library systemJoining new computers in to the work groupPerforming disk defragmentation and disk cleanup to improve the computer's performanceUninstallation of unnecessary programs that slow down the performance of the computersShowing new users how to Issue and lend books to members and also receive borrowed books from members using the AMLIB library systemInstallation of operating system, drivers, antivirus and other necessary software's in to the computersConnecting active ports to the switch in the cabinetRouter configurationNetwork configurationsACADEMICComputerized accountingAntivirusCComputer maintenanceHardware installationConsultantCREDITData BaseDriversGraphic DesignInformation TechnologyNetworkNetworkingOperating systemPrintersRouterScannersSoftware engineeringSwitchSystem AdministrationTrouble shootingTroubleshootingWeb Programming
Customer service excellence
Database entry
Certification
September 2014 to November 2016 Diploma in Information Technology Zetech University
Interests
PASSPORT NUMBER:B234913
Additional Information
in 2014 i got a chance to join seniors driving school where i acquired my driving licence
Timeline
Cashier
Waecon Supermarket
09.2019 - 12.2019
Ordering and Recieving Clerk
Waecon Supermarket
06.2019 - Current
Floor Supervisor
Waecon Supermarket
12.2018 - 05.2019
Line Attendant
Waecon Supermaket
02.2018 - 09.2019
ICT Support Technician
Kenya National Library Services
02.2016 - 05.2017
Some College (No Degree) - Diploma in Information Communication Technolody
Zetech University
09.2014 - 11.2016