Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Capacity Building
Languages
Timeline
Generic

SIMON MURIMI KARIUKI

Karatina

Summary

Results-driven Software Engineer and Technical Analyst with over six years of experience delivering enterprise-grade software implementations, systems integrations, and digital transformation initiatives across East and Southern Africa. Demonstrated strength in translating complex business requirements into reliable, scalable technical solutions, leading multi-country deployments, and providing end-to-end post-implementation support. Proven track record of improving operational efficiency by up to 40% through automation, workflow optimization, and seamless third-party integrations. Domain expertise includes Electronic Document Management Systems (EDMS), Hospital Information and Management Systems (HIMS), Point of Sale (POS) platforms, E-Board solutions, Queue Management Systems (QMS), ERP systems like SAGE, and large-scale digitization programs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

TECHNICAL ANALYST & EDMS TEAM LEADER

MFI DOCUMENT SOLUTIONS LIMITED
01.2021 - Current
  • Led the implementation and customization of EDRMS platforms, Hospital Information and Management Systems (HIMS), E-Board Solutions, Queue Management Systems, and Point of Sale (POS) systems for enterprise, government, and healthcare clients in Kenya and across regional markets.
  • Designed and configured scalable databases (SQL Server, PostgreSQL) to support EDMS, HIMS, and other enterprise operations, ensuring high performance and reliability.
  • Integrated EDMS platforms with third-party applications, including Microsoft Dynamics NAV, Core Banking Systems, Core Insurance platforms (E-Life), and additional HIMS environments.
  • Served as the key bridge between system developers and end-users, developing custom APIs for integrations and delivering comprehensive training and ongoing support on API usage to ensure effective adoption and seamless data flow.
  • Provided dedicated post-implementation support for all deployed solutions, addressing issues, optimizing performance, and ensuring long-term client satisfaction and system reliability.
  • Oversaw large-scale backlog digitization projects, coordinating teams of up to 100 staff to deliver accurate indexing, metadata tagging, and quality assurance.
  • Acted as regional EDMS lead, conducting live demonstrations from Kenya, managing implementations with local support teams, and resolving team escalations in Malawi, Zambia, Tanzania, and Congo.
  • Managed the full Software Development Life Cycle (SDLC), including requirements analysis, technical documentation, User Acceptance Testing (UAT), deployment, customized user/administrator training, and ongoing post-launch support.
  • Enforced security protocols, change control processes, and system updates while integrating emerging technologies to enhance platform reliability and client value.
  • Drove continuous process optimization and research to improve efficiency, compliance, and overall service delivery.

CREDIT CONTROLLER

MFI DOCUMENT SOLUTIONS LIMITED
08.2019 - 12.2020
  • Managed credit control operations, monitoring customer accounts, negotiating payment plans, and implementing recovery strategies that reduced outstanding receivables by over 70%.
  • Prepared aged debtors’ reports, reconciled discrepancies, and collaborated with finance and sales teams to support timely project delivery and maintain healthy cash flow.

JUNIOR SOFTWARE ENGINEER

POSTMART SYSTEMS LTD
05.2019 - 06.2020
  • Contributed to the development, customization, and deployment of RetailStar, HotelStar, and eRetail POS systems, building core modules for inventory management, transactions, customer loyalty, reservations, procurement, and reporting.
  • Developed responsive front-end components (HTML, CSS, JavaScript, jQuery) integrated with PHP (Laravel) and PostgreSQL backends to enhance usability and automation for retail and hospitality clients.
  • Optimized database queries and backend logic for high-volume operations, integrated hardware devices (barcode scanners, printers, kitchen displays), and enabled multi-branch synchronization for real-time updates.
  • Supported client onboarding, bug resolution, patching, and version rollouts to ensure stable and high-performing systems.

Education

Bachelor of Science - Software Engineering

Kisii University
Kisii
12-2019

Certificate - Mobile Software Development

Modcom Institute of Technology
Nairobi
12-2019

Kenya Certificate of Secondary Education -

Kangocho Day Secondary School
Kenya
12-2014

Kenya Certificate of Primary Education -

DAYBERT ACADEMY
Kenya
12-2010

Skills

Software development: HTML5, CSS3, Bootstrap,

JavaScript, PHP, C#, Android

Database and backend: SQL Server, MySQL, and PostgreSQL (design, optimization, data migration)

Enterprise solutions: BPM, ECM, EDRMS, hospital information and management systems (HIMS), queue management systems, point of sale (POS) systems, e-board solutions, and SAGE ERP

Systems integration: core banking applications, Microsoft Dynamics NAV, ERP modules, E-Life platforms

Infrastructure and tools: TCP/IP, VPN, LAN/WAN configuration, Git, Microsoft Visio, Microsoft Office Suite

Project and analysis: requirements gathering, SDLC management, stakeholder engagement, user training, business analysis, process optimization, post-implementation support

Tools: Microsoft Office Suite, Sage, POS software, Git, Visio

Hardware proficiency: scanner configuration (book, sheet-feed, flatbed), hardware-software integration

Websites

Certification

• Clear Image Capture Training for Ricoh Scanners, 2025
• PaperStream Capture Pro Software - Technical & Administration Training, 2025
• PFU Ricoh Scanners Level 1 - Technical Support and Quality Control Training, 2025
• Data Analytics Visualization Techniques, MindLuster, 2024
• Data Science & Business Analytics, MindLuster, 2024
• Doc-IT Administration (BPM, ECM, EDRMS), Doc-IT, South Africa, 2023
• Capability in Business Analysis, Simplilearn, 2023
• Introduction to Minitab, Simplilearn, 2023
• AWS Cloud Practitioner Essentials, 2022
• Google Digital Skills Training, Google, 2018

References

  • Simon Maina, Branch Manager, MFI Document Solutions Limited, Nyeri, s.murimi@groupmfi.com, 0727 393 405
  • David Tukiong, Senior Developer, POSmart Systems Limited, 0720 152 151
  • Alex Mutugi, CEO, Brainy Internet Group Limited, 0706 510 749

Capacity Building

  • AWS Cloud Practitioner Essentials Training Program, 09/01/22
  • Google Developer Groups (GDG) Event: Android Development (Flutter, Kotlin), Test-Driven Development (Python, Flask), Android Things, Google Assistant, Kisumu, 01/01/19
  • Technology Talk: Developing USSD and SMS-Compatible Applications, Kisumu, 11/01/18
  • Technology Talk: Team Collaboration Tools (Atlassian), Kisii University, 02/01/18

Languages

English
Proficient (C2)
C2
Swahili
Proficient (C2)
C2

Timeline

TECHNICAL ANALYST & EDMS TEAM LEADER

MFI DOCUMENT SOLUTIONS LIMITED
01.2021 - Current

CREDIT CONTROLLER

MFI DOCUMENT SOLUTIONS LIMITED
08.2019 - 12.2020

JUNIOR SOFTWARE ENGINEER

POSTMART SYSTEMS LTD
05.2019 - 06.2020

Bachelor of Science - Software Engineering

Kisii University

Certificate - Mobile Software Development

Modcom Institute of Technology

Kenya Certificate of Secondary Education -

Kangocho Day Secondary School

Kenya Certificate of Primary Education -

DAYBERT ACADEMY

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