SHAMEER ALI SULEMAN
Management
Nairobi
Summary
Experienced and goal-driven professional with over two decades of experience across sales, production supervision, and operational leadership within the manufacturing and automotive sectors. Highly skilled in client relations, stock management, procurement, and production oversight. Adept at driving team performance, meeting strict deadlines, and adding measurable value to business operations. Currently expanding skills in sales and credit collection at General Plastics Ltd.
Overview
28
28
years of professional experience
Work History
Senior Sales & Debt Collection Manager
General Plastics Limited
08.2024 - Current
- Successfully expanded the customer base by leveraging strategic networking, cultivating strong business relationships, and consistently identifying new market opportunities.
- Boosted client satisfaction and retention rates by proactively addressing customer concerns and delivering responsive, high-quality service, resulting in increased repeat business.
- Drove a significant increase in sales revenue by identifying, targeting, and securing high-value accounts, contributing to sustained business growth.
- Delivered impactful product demonstrations that effectively communicated product features, benefits, and competitive advantages, enhancing customer understanding and influencing purchasing decisions.
- Effectively executed and monitored debt collection strategies, ensuring healthy cash flow and achieving a substantial reduction in overdue balances while maintaining positive client relationships.
Production Manager - PVC Pipe Extrusion
Climax Industries Limited
01.2023 - 09.2023
- Production Planning and Scheduling
Developed and implemented production schedules that optimized resource allocation, resulting in a 25% increase in production efficiency and the ability to meet 95% of delivery deadlines consistently. - Quality Control Management
Established quality control protocols that reduced defect rates by 30%, ensuring that 98% of products met or exceeded industry standards and customer specifications. - Cost Management
Managed an annual production budget of $1 million, achieving a 20% reduction in operational costs through effective resource management and waste reduction initiatives. - Team Leadership and Development
Led a team of 30 employees, implementing training programs that improved team performance and reduced employee turnover by 15% over a two-year period. - Safety Compliance
Implemented comprehensive safety training programs that resulted in a 40% decrease in workplace incidents, maintaining a safety compliance rate of 100% during audits.
Production Supervisor - production from palletizing machines
Premier Industries Ltd
04.2014 - 11.2022
- Materials inbounding from suppliers and dispatch of finished goods to clients
- Responsibilities for reviewing and compiling reports
- Setup and coordinate with management on day-to-day production requirements
- In charge of ensuring final product quality
- Train operators on various production machines.
Production Supervisor - Polythene Department
Silpack Industries Ltd
04.2011 - 03.2014
- Responsibilities for production of concerted polythene products
- Oversight of production machinery in terms of operations and maintenance
- Liaising with Management on sales and marketing
- Ensuring overall smooth production of polythene products
- Assisted in stock management.
Production Supervisor - Lotion Department
Tri Clover Industries Ltd
09.2005 - 03.2011
- Responsible for smooth functioning of company's machinery
- Assisting in sales, marketing and dispatch.
Sales Manager
Masumin Kayaba Centre
08.2002 - 08.2005
- Overseeing day to day sales
- Ensuring accurate stock management
- Responsible for staff management.
Sales Representative
Crystal Auto Spares
12.1996 - 12.2001
- Sales representative for company
- In-charge of stock keeping
- Responsible for stock order replenishment
- Assisted in invoicing of Japanese spare parts.
Workshop Manager
Xtreme Auto Centre
11.2023 - 7 2024
- Team Leadership and Development
> Managed a team of 14 technicians, providing training and mentorship that resulted in a 15% increase in team productivity over a 8-month period. - Operational Efficiency
Implemented new workflow processes that reduced project turnaround time by 20%, allowing workshop to complete average of 50 additional projects per year. - Customer Satisfaction
Close followup with customer's complaint's / satisfaction leading to actionable insights that improved service quality and resulted in a 30% increase in overall customer satisfaction ratings.
Education
Kenya Certificate of Secondary Education (KCSE) -
Parklands Secondary School
Kenya Certificate of Primary Education (KCPE) -
Parklands Primary School
Skills
- Have good conflict resolution skills
- Customer service
- Sales development
- Client engagement
- Relationship management
- Basic Computer skills
- Staff Management
- Operations Management
- Process Improvement
References
- Mr. Sundip Shah - Director, Premier Industries Limited, 0733 516 790
- Mr. Vikul Shah - Director, Tri Clovers Ltd, 0733 638 322
- Hon. Sikander Mohamed - Director, Infinite Geosol (East Africa) Limited, 0722 683 905
Languageabilities
- English: Native
- Kiswahili: Native
- Kutchi
- Gunjrati
- Punjabi
- Hindi
Timeline
Senior Sales & Debt Collection Manager
General Plastics Limited
08.2024 - Current
Workshop Manager
Xtreme Auto Centre
11.2023 - 7 2024
Production Manager - PVC Pipe Extrusion
Climax Industries Limited
01.2023 - 09.2023
Production Supervisor - production from palletizing machines
Premier Industries Ltd
04.2014 - 11.2022
Production Supervisor - Polythene Department
Silpack Industries Ltd
04.2011 - 03.2014
Production Supervisor - Lotion Department
Tri Clover Industries Ltd
09.2005 - 03.2011
Sales Manager
Masumin Kayaba Centre
08.2002 - 08.2005
Sales Representative
Crystal Auto Spares
12.1996 - 12.2001
Kenya Certificate of Secondary Education (KCSE) -
Parklands Secondary School
Kenya Certificate of Primary Education (KCPE) -
Parklands Primary School
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