Sarah Buyaki Allen

Achievements

• Streamlined recruitment processes for improved efficiency and faster candidate selection.
• Implemented competitive compensation packages to attract top talent while ensuring cost-effectiveness for the organization.
• Developed comprehensive onboarding procedures to ensure smooth integration of new hires into the organization.
• Drafted and documented employee handbook and company policies to reduce compliance risks.
• Conducted regular reviews of HR processes to identify inefficiencies or redundancies that could be eliminated or streamlined for increased effectiveness.
• Maintained compliance with employment laws and regulations through continuous monitoring of legal updates and prompt implementation of required changes.
• Evaluated HR metrics to identify trends, areas of improvement, and opportunities for strategic decision-making based on data-driven insights

Responsibilities

• Play a key role in the success of scaling multiple businesses within the region, whilst partnering with the Pharo Ventures regional HR teams in defining and implementing a robust human capital strategy across a diverse portfolio of for-profit ventures
• Strategically defining and leading the organization's approach to employee engagement and culture building whilst developing appropriate employee value propositions across the countries.
• Devised hiring and recruitment policies for our anticipated 3000 employee company.

Achievements at Africa’s Talking;

• Built and developed a people function
• Created and implemented the people strategy
• Developed the organization’s change management program
• Designed and implemented and performance management and improvement program.
• Designed and implemented an organizational structure to promote maximized team productivity.
• Developed strategic HR plans and policies in recruitment, training, and compensation.
• Designed effective retention strategies by analyzing exit interviews and other relevant data sources.
• Developed comprehensive onboarding programs to improve new hire retention and productivity.
• Reduced legal risk exposure by implementing comprehensive compliance policies related to employment law regulations and practices.
• Championed corporate social responsibility initiatives that enhanced company reputation both internally and externally.

Roles and Responsibilities ;

• Joined the organization as the VP of HR a role I held for a year and was promoted to CPO
• During my tenure my role was to oversee the strategy and all processes related to building and retaining Africa's Talking exceptional team of professionals
• Advisor and consultant to the CEO to drive transformative change and optimize people-centered activities that support the company's growth and bottom line
• Africa's Talking culture advocate, ensure that the company values are reinforced with every initiative and communication, and brand builder to attract the best and brightest talent to the organization.

Achievements at Africa’s Talking;

• Built and developed a people function
• Created and implemented the people strategy
• Developed the organization’s change management program
• Designed and implemented and performance management and improvement program.
• Designed and implemented an organizational structure to promote maximized team productivity.
• Developed strategic HR plans and policies in recruitment, training, and compensation.
• Designed effective retention strategies by analyzing exit interviews and other relevant data sources.
• Developed comprehensive onboarding programs to improve new hire retention and productivity.

Roles and Responsibilities

• Oversee HR team in providing comprehensive employee support and managing change and transformation program
• Develop and implement HR strategies, policies, and practices aligned with corporate vision and business goals
• Foster recruitment, compensation and performance management strategies that attract and retain top talent
• Create and maintain a positive, high-performance work environment characterized by open communication, effective staff welfare programs and rapid resolution of staff issues
• Partner with executive leadership, providing advice and support for strategic planning
• Coordinate support services, equipment and supplies, maintenance, and security.
• Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.

Achievements:

• Implemented a new onboarding programme to ensure newly hired staff thoroughly understand company policies and organizational culture.
• Designed a process for monitoring and reviewing the performance appraisal system to ensure annual appraisals are completed in a consistent and timely manner.
• Continually evaluated compensation and benefits package to ensure competitiveness in the marketplace to ensure the company remains an employer of choice
• Championed cost-effective management development programs to support staffing strategies and cultivate leadership capabilities.
• Designed and implemented HR policies and procedures to ensure effective, fair and consistent management of staff throughout the organization

Roles and Responsibilities

• Managed recruitment, hiring, onboarding, and performance management
• Ensured clear communication and facilitated understanding of policies throughout the organization
• Identified staff development needs and organized training to foster ongoing learning and growth, effectively managing costs and monitoring programme effectiveness
• Mediated employee disputes, ensuring compliance with company policy and labour laws.
• Guided leaders and employees on company policies, programs, benefits and salary administration.
• Led decision-making and implementation of HR policies, procedures, programs and functions.
• Managed employee disputes by employing conflict resolution techniques.

Achievements

• Implemented a new onboarding programme to ensure newly hired staff thoroughly understand company policies and organizational culture.
• Designed a process for monitoring and reviewing the performance appraisal system to ensure annual appraisals are completed in a consistent and timely manner.
• Continually evaluated compensation and benefits package to ensure competitiveness in the marketplace to ensure the company remains an employer of choice
• Championed cost-effective management development programs to support staffing strategies and cultivate leadership capabilities.

Roles and Responsibilities

• Managed hiring, training, and performance management while ensuring consistent implementation of HR practices throughout the organization
• Maintained employee manual and provided ongoing training and communication to keep staff up to date on company policies, benefits, and business issues
• Collaborated with hiring managers on staff recruitment to identify quality staff
• Evaluated staff development needs, implementing appropriate training programs
• Guided leaders and employees on company policies, programs, benefits and salary administration.
• Led decision-making and implementation of HR policies, procedures, programs and functions.
• Led annual performance management and salary review processes
• Oversaw conflict resolution and mediation to resolve employee issues.

Achievements

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Designed a succession plan to ensure business continuity.
• Analyzed turnover statistics to identify and address problem areas.
• Directed HR processes to create a productive work environment that promotes productivity and retention
• Conducted thorough and fair investigations to resolve complex employee relations issues, ensuring adherence to company disciplinary procedures and maintaining complete documentation
• Provided effective communication regarding potential industrial or strike actions and implemented appropriate contingency plans
• Managed employee separations and conducted exit interviews
• Administered and negotiated collective bargaining agreement with the Kenya Union of Domestic, Hotels, Educational Institutions, Hospitals, and Allied Workers (KUDHEIHA).

Achievements

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Led HR activities for more than 150 permanent and 500 temporary employees
• Recruited, hired, and trained new staff
• Monitored working conditions to ensure compliance with health and safety rules
• Administered payroll and benefits
• Represented the company at human resource-related hearings
• Managed disciplinary actions and employee terminations
• Mediated staff disputes.

• Led staffing and HR management for more than 400 permanent positions and 250 temporary positions, ensuring compliance with employment laws and regulations
• Oversaw recruitment, orientation, and ongoing training
• Managed employee safety, welfare, and wellness programmes
• Conducted ongoing reviews of HR processes and procedures to ensure departmental compliance with ISO 9001.

• Created human resources department, developing policies and procedures to support staff management and development
• Hired, oriented, and trained staff
• Implemented team building and staff motivation activities to enhance employee retention.