SAMUEL NYAGI KING'ORI
BUSINESS DEVELOPMENT EXPERT
NAIROBI,KENYA
Summary
Dynamic sales professional with a proven track record of driving revenue growth and enhancing company reputation through strategic cash flow improvements. Expertise in utilizing advanced data collection and analysis tools to enhance business performance and optimize decision-making. Committed to cultivating a robust network of existing and prospective clients to ensure sustained business success and long-term relationships. Passionate about contributing to organizational goals while pursuing excellence in the sales field within a challenging environment that promotes continuous learning and professional development.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Business Development Officer
Riverlong Limited
Nairobi
04.2023 - Current
- I HEAD THE WELFARE TEAM FOR THE COMPANY
- SUCCESSFULLY COMPLETED “CUSTOMER SERVICE TRAINING”
- Bringing in new clients into the company.
- Acting as a contact person for the company.
- Conflict resolution between the clients and the company.
- Conducted market analysis to identify growth opportunities, resulting in increased client acquisition.
- Developed strategic partnerships to expand market presence and enhance brand visibility.
- Facilitated client presentations and negotiations, securing long-term contracts with key stakeholders.
- Managed CRM systems to track client interactions, enhancing relationship management and sales forecasting.
- Mentored junior team members, fostering skill development and contributing to team performance improvements.
- Collaborated with marketing to design promotional campaigns, driving lead generation and brand awareness.
- Analyzed competitor strategies to inform business development initiatives, strengthening market positioning.
- Generated new business with marketing initiatives and strategic plans.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed new sales strategies to target untapped markets, resulting in increased revenue generation.
Sales Agent (Part-Time)
Kenya Coach Industries
Nairobi, Nairobi Province
02.2024 - Current
- This is a part-time opportunity which I do as a freelancer trying to build a network and grow with Kenya Coach Industries which is an Isuzu Dealer in Automotive industry.
- I am responsible for marketing, networking and making sales.
- Built diverse and consistent sales portfolio.
- Conducted market research to identify trends, resulting in targeted sales strategies and increased engagement.
- Developed strong customer relationships by providing tailored product recommendations, enhancing client loyalty.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, fostering satisfaction.
Customer Relations, Part-time
JOBE Enterprises
Kakamega, Kakamega District
08.2017 - 12.2020
- In my free time at school and home, I have worked at two local businesses. These are a Supermarket and JOBE Enterprise, a major vehicle parts supplier in Kakamega.
- My main responsibilities at both were;
- Customer care
- Sales and handling of cash transactions
- Stock control
- Processed customer transactions accurately, ensuring efficient service and maintaining cash drawer integrity.
- Assisted customers by providing product information and resolving inquiries to enhance the shopping experience.
- Maintained cleanliness and organization of checkout areas, promoting a welcoming environment for customers.
- Collaborated with team members to optimize workflow, reducing wait times and improving service efficiency.
- Collaborated with cross-functional teams to enhance customer satisfaction and streamline service delivery.
- Implemented feedback mechanisms to gather customer insights, driving improvements in service quality.
- Trained and mentored new team members on customer service protocols and relationship management.
Business Relationship Officer
Trailmycar Solutions Limited
Nairobi, Nairobi Province
03.2021 - 03.2023
- My main responsibility here is to guarantee business continuity by warranting continued rise in sales turnover by bringing in more clients and safeguarding the existing ones by ensuring their satisfaction.
- Giving presentations of our services to potential clients and organizations.
- Negotiating with clients in order to close deals fast and effectively.
- Ensuring proper capture of client and payment details.
- Ensuring customer satisfaction through follow-up and feedback management.
- In the period of working at Trailmycar Solutions Limited, I have managed to manage network with many individuals from different sectors. These networks have enabled me to successfully meeting my targets during my tenure in the company. It has also enabled me to have an upper hand in facing challenges. Facing challenges.
- Achievements
- TEAMPLAYER OF THE YEAR 2021
- Brought in a large number of clients into the company
- Become Salesperson of the month 5 times during my period here beating even experienced colleagues.
- Gained a trusted network in my line of work
Human Resource Consultant
Interways Construction and Works ltd
Nairobi, Nairobi Province
05.2020 - 09.2020
- Human Resource Consultation
- Stock accounting
- Team-leader
- Developed and implemented comprehensive HR strategies, enhancing workforce productivity and engagement.
- Managed benefits administration, ensuring accurate record-keeping and timely enrollment for employees.
Attachment
Ardhi Sacco Society
Nairobi, Nairobi Province
05.2019 - 08.2019
- Tasks and Responsibilities included; Processing of loans and updating of member data in the system. Budgeting for office expenses.
- Provision of sales and customer service at Upperhill Bureau office. Preparation of daily, weekly and monthly business reports
- Filing of daily tax returns through ETR machine.
- Running office errands.
- During my time at the Ardhi Sacco bureau, we managed to soar great heights and set new standards. I also became more versed in the IT field. IT field.
- Led compliance audits to ensure adherence to financial regulations, mitigating risk and promoting accountability.
Education
Power I Analysis - Data Analytics
Coursera
Online Classes 04.2001 -
Bachelor of Commerce - Finance Specials
Masinde Muliro University of Science And Technology
Kakamega12-2020
Computer Software Applications -
RGC Computer College
Nairobi03.2016
Kenya Certificate of Secondary Education -
Friends School Kamusinga
Bungoma11-2015
Skills
Good negotiation skills
Good communications skills
Consistent
Results-oriented
Customer service training
Client relations
Business development
Sales forecasting
Data entry
CRM software
Report preparation
Customer assistance
Networking
Persuasion techniques
Adaptability to change
Interests
Rugby, Music, Football, Board games, Pool game, Swimming, Acting, Nature walks, Driving, Adventure
Timeline
Sales Agent (Part-Time)
Kenya Coach Industries
02.2024 - Current
Business Development Officer
Riverlong Limited
04.2023 - Current
Business Relationship Officer
Trailmycar Solutions Limited
03.2021 - 03.2023
Human Resource Consultant
Interways Construction and Works ltd
05.2020 - 09.2020
Attachment
Ardhi Sacco Society
05.2019 - 08.2019
Customer Relations, Part-time
JOBE Enterprises
08.2017 - 12.2020
Power I Analysis - Data Analytics
Coursera
04.2001 -
Bachelor of Commerce - Finance Specials
Masinde Muliro University of Science And Technology
Computer Software Applications -
RGC Computer College
Kenya Certificate of Secondary Education -
Friends School Kamusinga