Salome Wambua
Travel Manager
Mombasa, Mombasa District,28
Summary
Dynamic Travel Agency Manager with a proven track record at Sunset Travelling Tours, enhancing client satisfaction through innovative communication strategies. Skilled in negotiating contracts and fostering employee development, I excel in creative problem-solving and leading sales teams to expand niche market offerings, driving significant growth and retention.
Overview
18
18
years of professional experience
Work History
Travel Agency Manager
Sunset Travelling Tours
01.2008 - Current
- Decreased response time to client inquiries by revamping internal communication channels leading to improved customer experience.
- Improved employee retention rate by fostering a positive work environment built on collaboration, support, and professional development opportunities.
- Negotiated favorable contracts with suppliers, resulting in cost savings for both the agency and its customers.
- Expanded the agency's client base by targeting niche markets and offering specialized services to meet their unique travel needs.
Education
Advanced Diploma - Air Travel Operations
Air Travel And Tours Training College
Nairobi 04.2001 -
Skills
Proficiency in travel services
Sales team oversight
Employee training
Creative problem-solving
Affiliations
SKAL KENYA COAST
ECOTOURISM KENYA
KENYA ASSOCIATION OF TRAVEL AGENTS (KATA)
COAST WOMEN TOURISM ASSOCIATION
Timeline
Travel Agency Manager
Sunset Travelling Tours
01.2008 - Current
Advanced Diploma - Air Travel Operations
Air Travel And Tours Training College
04.2001 -
Travelling ,Sight seeing,Mangroove seedling planting
*Being the Team leader in Sustainabilty and CSR ( Corporate Social Responsibilty ) in Skal Kenya Coast Dec 2021- Dec 2025 ,planted over 10,000 mangrove trees in community led conservation projects in Majaoni -Shanzu , Tudor Creek and Mikindani in Mombasa. This initiative provided multiple benefits including carbon storage,coastal protection,climate change mitigation and habitat creation.
*Travelled to Zanzibar to visit iconic sights like Historic stone town, tranquil beaches of Nungwi and Kendwa, Prison island,Spice farms and game spotting rare red colobus monkey in Jozani forest.
*Travelled to Zimbabwe 2025 , places visited breathtaking Victoria falls,ancient stone ruins of great Zimbabwe, Visit to ancient mainstream Churches
*Travelled to Uganda 2024, places visited , Bwindi impenetrable Park,Kibale national park,Uganda Museum, Ndere cultural centre,Namugongo shrines