Reginah Siko
Nairobi
Summary
Results-driven administrator and procurement logistics professional with over five years of experience in customer service,
administration, and supply chain management. Specializes in streamlining logistics operations and optimizing procurement processes to enhance efficiency and reduce costs. Proven track record in building strong vendor relationships, negotiating favorable terms, and utilizing data for strategic decision-making. Committed to driving continuous improvement and operational excellence within organizations.
Overview
6
6
years of professional experience
Work History
Procurement & Logistics Officer
Soloh Worldwide Inter-Enterprise
06.2024 - 02.2025
- Optimized supply chain efficiency by streamlining logistics operations.
- Negotiated beneficial supplier agreements through effective vendor relationship management.
- Oversaw inventory levels to ensure optimal stock levels.
- Secured optimal contracts through strategic negotiations.
- Oversaw deliveries, maintaining schedule and accuracy.
- Processed purchase orders to maintain accurate records.
- Performed market analysis to source dependable vendors.
- Maintained compliance with procurement policies and regulatory guidelines.
- Examined procurement data to optimize processes.
- Addressed logistical challenges promptly to maintain seamless operations.
- Collaborated with diverse teams to ensure procurement aligns with company objectives.
- Integrated eco-friendly strategies to minimize resource consumption.
- Oversaw daily departmental operations, ensuring tasks and duties aligned effectively.
- Maintained optimal stock availability through efficient inventory control.
- Maintained precise records of departmental activities including budgets, personnel documents and project timelines.
Administrator and Customer Service
Outdoor Occasions Limited
09.2022 - 06.2024
- Leveraged bookkeeping software and automated processes to reduce errors.
- Maintained database systems for tracking and analyzing operational data.
- Managed office inventory levels efficiently, minimizing waste, and unnecessary expenses.
- Managed relationships with vendors, securing better contract terms.
- Optimized workflow through the adoption of computer systems.
- Assisted in the development of new administrative systems, procedures and policies.
- Ensured timely resolution of customer requests, maintaining high service standards.
- Managed admin staff, offering constructive feedback and support for professional advancement.
- Prepared presentations using Microsoft Office Suite applications.
- Contributed to sales growth by upselling products and services tailored to customer needs.
- Ensured seamless project handovers from the bid phase to the delivery teams.
- Handled processing of daily invoices and payments efficiently.
Travel Coordinator
Xtreme Republic Tours and Travels
04.2019 - 03.2022
- Assessed satisfaction by executing customer feedback initiatives.
- Enhanced customer retention by consistently delivering tailored solutions.
- Resolved customer issues efficiently to maintain high levels of client satisfaction.
- Enhanced efficiency in client communications with automated office systems.
- Fostered long-term connections, driving consistent client recommendations.
- Negotiated with vendors to achieve competitive rates for client travels.
- Coordinated and organized comprehensive itineraries for business travel.
- Assisted with the preparation of presentations for client meetings as well as other related tasks to ensure smooth operations.
Education
Bachelor of Business Information Technology -
Jomo Kenyatta University of Agriculture and Technology
12.2022
Diploma in Business Information Technology -
Jomo Kenyatta University of Agriculture and Technology
07.2019
Kenya Certificate of Secondary Education (KCSE) -
Dudi Girls High School
KenyaSkills
- Market research
- Customer service
- Vendor management
- Data analysis
- Supply chain management
- Inventory management
- Contract negotiation
- Procurement management
- Report preparation
- Travel arrangements
- Organizational leadership
- Event coordination
- Microsoft Office Suite
REFEREES
____________
Mr. Onderi Samwel
Director
Xtreme Republic Tours and Travels
Email: s.onderi@xtremerepublic.co.ke
Phone: +254 712 333 225
Joy Jeptoo Yegon
Human Resource Manager
Outdoor Occasions Limited
Email: joyyegon@gmail.com
Phone: +254 707 598 491
Mrs.Rebecca Musau
Head of Department - ADMIN
Soloh Worldwide Inter-Enterprise
Email: rebeccamusau91@gmail.com
Phone: +254 729353304
Timeline
Procurement & Logistics Officer
Soloh Worldwide Inter-Enterprise
06.2024 - 02.2025
Administrator and Customer Service
Outdoor Occasions Limited
09.2022 - 06.2024
Travel Coordinator
Xtreme Republic Tours and Travels
04.2019 - 03.2022
Bachelor of Business Information Technology -
Jomo Kenyatta University of Agriculture and Technology
Diploma in Business Information Technology -
Jomo Kenyatta University of Agriculture and Technology
Kenya Certificate of Secondary Education (KCSE) -
Dudi Girls High School
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