Purity Nyatichi Bosire
Executive Assistant
Nairobi,Kenya
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 9 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
4
4
Certifications
6
6
years of post-secondary education
20
20
years of professional experience
Work History
Executive Assistant
Monarch Associates
Nairobi , Kenya
01.2018 - Current
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
- Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Handled all scheduling for CEO's calendar and prepared meeting agenda and materials.
- Allocated executive tasks and managed complex calendars and administrative functions.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Sales Associate
Elite Digital Kenya
Nairobi, Kenya
03.2015 - 09.2020
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained organized, presentable merchandise to drive continuous sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained customer satisfaction while handling Apple product returns quickly and professionally.
- Solved customer challenges by offering relevant Apple products and services.
- Developed, marketed and sold full range of Apple products, including Mac books and Ipads.
Intern
Communication Authority Of Kenya
Nairobi, Kenya
05.2018 - 12.2018
- Sorted and organized materials such as physical files, tracking spreadsheets and reports.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
- Answered incoming telephone calls, took down messages and provided information.
- Organized company files and created support system to decrease workload and increase productivity of account managers.
- Assisted in development of various print marketing materials.
Program Associate
Elman Peace Centre
Mogadishu , Somalia
10.2015 - 12.2018
- Organized events for youth development program and invited appropriate guests and speakers.
- Reviewed all departmental materials, correcting errors and making sure documents were ready for publication.
- Managed records for all programs and kept meticulous notes in system regarding changes and plan alterations.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Identified new program opportunities in Mogadishu community through careful research and networking.
Executive Assistant
Elman Peace Centre
Mogadishu, Somalia
11.2014 - 06.2018
- Managed Director of Programs and development's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
- Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
- Worked with Director of Programs and Development to coordinate and complete special projects for youth program.
- Scheduled appointments and handled calenders for senior leadership.
- Worked with senior management to initiate new projects and assist in various processes.
- Planned, coordinated and executed meetings for Board of Directors, President and Executive Vice President.
- Assisted in coordinating implementation of policies and practices across organization.
- Seamlessly interacted with Job Title to plan and complete special projects for Program .
Customer Service Associate
MIMI Online Sop
Nairobi, Kenya
11.2012 - 07.2014
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Managed customer relations and customer service through daily communication and interaction.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Exceeded service objectives by applying proven customer service and sales best practices.
- Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Supported branding strategy by ensuring product displays aligned with corporate standards.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Communications Specialist
Arimus Media
Nairobi , Kenya
05.2012 - 07.2014
- Mastered and launched direct marketing techniques to boost brand reach.
- Supported media relations consultants in outreach and fundraising campaigns.
- Used Adobe Suite for creation of content, photo manipulation and publication design.
- Devised content calendar and created social media content across multiple platforms.
- Managed email marketing encompassing content development, SEO and distribution using Mail Chimp.
- Maintained corporate website and microsites using WordPress content management system and associated plugins.
- Prepared event communications for special events, took photographs during event, and promoted on web and periodical channels.
- Measured response using Google Analytics for open rates, page loads and stickiness.
- Reviewed staff-written materials and edited for content and brevity.
Education
Diploma - Business Management
Kenya Institute Of Management
Nairobi,Kenya 09.2010 - 11.2012
Bachelor of Arts - International Relations
United States International University
Nairobi 09.2014 - 08.2018
Skills
Executive support
Reference
Almaas Elman
Assistant Director, Elman Peace Center,
+252618472500
Nginda Ng'aNg'a
Communication Specialist
+254724073864
Viola Munyoki
Assistant Communication Manager
+254722711291
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
GBV IMS Training (UNDP) - Mogadishu, Somalia
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Intern
Communication Authority Of Kenya
05.2018 - 12.2018
Executive Assistant
Monarch Associates
01.2018 - Current
African Peacebuilding Innovations for change (ISIS) - Kampala, Uganda
06-2017
GBV Programme Implementation and Service Delivery training (Arigatou) - Nairobi, Kenya
05-2017
GBV IMS Training (UNDP) - Mogadishu, Somalia
04-2017
GBV IMS Training (UNDP) Global
03-2017
Program Associate
Elman Peace Centre
10.2015 - 12.2018
Sales Associate
Elite Digital Kenya
03.2015 - 09.2020
Executive Assistant
Elman Peace Centre
11.2014 - 06.2018
Bachelor of Arts - International Relations
United States International University
09.2014 - 08.2018
Customer Service Associate
MIMI Online Sop
11.2012 - 07.2014
Communications Specialist
Arimus Media
05.2012 - 07.2014
Diploma - Business Management
Kenya Institute Of Management
09.2010 - 11.2012
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