Summary
Overview
Work History
Education
Skills
Volunteeringandcommunityinvolvement
References
Keysoftskills
Timeline
Generic

Noah Esekon Ekitela

Lodwar

Summary

Hard-working business IT specialist seeking to use proven skills in leadership, to meet technological business needs. Aspired to utilize the highest standards of skills gained for better and efficient service in a challenging workplace that welcomes innovative ideas and offers growth opportunities and a positive environment for accomplishing projects. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Professional with strong experience in relationship management, adept at driving client satisfaction and loyalty. Skilled in communication, conflict resolution, and strategic planning, ensuring seamless client interactions and long-term partnerships. Team-oriented, adaptable, and focused on delivering results through collaborative efforts and flexibility. Known for reliability and ability to thrive in dynamic environments.

Overview

10
10
years of professional experience

Work History

DIRECT SALES REPRESENTATIVE

KCB BANK KENYA
07.2023 - 12.2023
  • Execute daily route plans in the branch and conduct planned route accompaniments runs to unlock individual sales performance and ensure achievement of individual targets
  • Report a consolidated daily sales performance to the cluster sales manager
  • Attend time to time training, one on one coaching, development field accompaniments and timely review meetings to drive achievements of set KPI and metrics
  • Accounts opening
  • Personal loans sales

RELATIONSHIP OFFICER-CASHIER/ACCOUNTS OPENING OFFICER

01.2021 - 06.2022
  • ATM Cards issuance to customers
  • Cash deposits and cash withdrawals/payment
  • Accounts Opening and activation

RELATIONSHIP OFFICER, SPECIAL PROJECTS AND TELLER

02.2019 - 07.2020
  • ATM Cards issuance to the Hunger Safety Net Programme (HSNP) beneficiaries both at the bank and field
  • Payments approval for HSNP beneficiaries
  • Made cash payments to the beneficiaries in March 2019 with help of NDMA officials
  • Assisted in agents and merchant recruitment at Lodwar town
  • As a teller, received cash deposits from customers and made cash payments to customers

SENIOR APPRENTICE

EQUITY GROUP FOUNDATION
05.2018 - 01.2019
  • Data entry for Wings To Fly Annual Congress Self-administered Questionnaire
  • Data analysis for Wings To Fly Annual Congress Self-administered Questionnaire

INTERNSHIP

EQUITY BANK
06.2017 - 08.2017
  • Wings To Fly scholars' data entry for termly academic performances
  • Scholar's information update and entry into the DMIS system

INTERNSHIP

EQUITY BANK
08.2016 - 09.2016
  • Wings To Fly Alumni data collection-through interviews over the telephone
  • Entry of the collected data from the questionnaire

ACCOUNTS OPENING OFFICER

EQUITY BANK
05.2015 - 09.2015
  • Accounts opening
  • Dormant account activation
  • Marketing-travelling to remote areas to open accounts

TELLER /CASHIER

EQUITY BANK
03.2014 - 09.2014
  • Cash deposits and making of payments

Education

Bachelor of Business Information Technology -

Murang'a University of Technology
05.2018

Kenya Certificate of Secondary Education (KCSE) - (B+)

Maseno School
11.2013

Kenya Certificate of Primary Education (KCPE) - (394/500)

Lodwar Mixed Primary
10.2009

Skills

  • Decision-making and Problem-solving
  • Self-motivated
  • Minimal supervision
  • Accountability
  • Software installation
  • Hardware installation
  • Cash Handling
  • Teamwork and Collaboration
  • Multitasking
  • Product Sales
  • Sales Documentation
  • Processing payments

Volunteeringandcommunityinvolvement

  • Attended a 3-day workshop on marketing organized by equity bank for equity leaders' chapters, 08/25/18, 08/27/18
  • Attended a one-day marketing training on Equity Bank Eazzy suite products, 12/01/16, 12/01/16
  • Worked as agent representative for Jamleck Equity Bank Agent in Murangá town where I issued equitel lines to customers.
  • Initiated the Murang'a University Chapter to operation, 09/01/16
  • ELP Murang'a University Chapter Leader, 01/01/17, 02/28/18
  • Wings To Fly Scholars mentorship through visits in their respective schools.
  • Engaged in charity work activities like visiting the rescue center home in Murangá town through the ELP Murang'a University Chapter.
  • Trainer of university chapters on Virtual Banking.

References

  • Amoni Bonface, Projects officer, Equity Bank Lodwar, bonface.amoni@equitybank.co.ke, 0717467442
  • Mollen K. Onderi, 0723149424
  • Robert Loyelei, 0725129095

Keysoftskills

  • Ability to perform analysis, solid decision-making and problem-solving skills.
  • Good relationship management skills.
  • Excellent process development and project management skills.
  • Proactive and self-motivated.
  • Good communication skills.
  • Ability to work under minimal supervision.
  • Keen to attain set targets and meet deadlines.
  • Possesses strong consulting skills, accountable, self-confident, energetic, and has a passion for customers.
  • Excellent professional written, verbal, and presentation skills.

Timeline

DIRECT SALES REPRESENTATIVE

KCB BANK KENYA
07.2023 - 12.2023

RELATIONSHIP OFFICER-CASHIER/ACCOUNTS OPENING OFFICER

01.2021 - 06.2022

RELATIONSHIP OFFICER, SPECIAL PROJECTS AND TELLER

02.2019 - 07.2020

SENIOR APPRENTICE

EQUITY GROUP FOUNDATION
05.2018 - 01.2019

INTERNSHIP

EQUITY BANK
06.2017 - 08.2017

INTERNSHIP

EQUITY BANK
08.2016 - 09.2016

ACCOUNTS OPENING OFFICER

EQUITY BANK
05.2015 - 09.2015

TELLER /CASHIER

EQUITY BANK
03.2014 - 09.2014

Kenya Certificate of Secondary Education (KCSE) - (B+)

Maseno School

Kenya Certificate of Primary Education (KCPE) - (394/500)

Lodwar Mixed Primary

Bachelor of Business Information Technology -

Murang'a University of Technology
Noah Esekon Ekitela