NELSON MALOVA

• Developing BOQs and plan interpretation for the shop-floor teams in projects
• Performed key holding responsibilities to ensure timely opening and closing of jobs directed in engineering department.
• Optimized workflow by updating teams with critical operational information in fast-paced environment.
• Enforced company standards and procedures to foster culture focused on health and safety.
• Equipped staff with knowledge and skills to reach company targets, coaching and mentoring new joiners and under performing employees in best operational practices.
• Aligned day-to-day activities with targets set by upper management.
• Devised operating schedules to provide effective coverage for key areas.
• Strategically planned shift schedules, processed holiday requests and granted leave to optimize labour costs and productivity.
• Led performance reviews and appraisals, clearly communicating areas for further improvement.
• Unskilled workforce in sales techniques and query resolution.
• Tracking employee productivity, performance and task completion.
• Monitoring compliance with workplace policies and safety objectives.
• Displaying proactive problem-solving and query-resolution skills to provide superior customer service.
• Upholding industry regulations, law and policies within team.
• Strategically delegate tasks throughout multidisciplinary team to yield maximum productivity.
• Met monthly objectives by providing personalized, friendly and knowledgeable customer assistance.
• Defined clear priorities and production quality standards to achieve desired result within agreed timescale.
• Develop and maintain effective relations with company employees at various levels of organization.
• Skillfully investigate and resolve customer complaints within target timescales.

• Kept department running efficiently and effectively by implementing enhanced policies and procedures when required.
• Led team of up 36 service technicians in field activities.
• Ensured the company met high-quality standards raw materials by analyzing staff performance and monitoring factory parameters reviews.
• Reduced time to complete service calls and expertly retained key customers.
• Spearheaded process improvement initiatives to reduce service costs.
• Installed and provided technical support for equipment.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

• Controlled workshop management system by scheduling and monitoring projects closely, driving team efficiency.
• Conducted regular performance tests and inspections on workshop tools, equipment and machines, ensuring equipment stayed in safe, functional working order.
• Provided helpful and supportive advice, direction and regular feedback to staff for growth, development and project enhancement purposes.
• Carried out in-depth quality inspections on finished work, ensuring projects were completed to high-quality and safe standards.
• Conducted job tutorials before using new equipment, machines, tools and developing new products.
• Closely monitored all workshop operations, ensuring all processes, procedures and guidelines were adhered to.
• Helped managers plan, organize and coordinate projects within a workshop environment.
• Supervised and trained over 6 apprentices from 2016-2018
• Coordinated maintenance and repair actions to keep equipment and systems running at peak performance.
• Coordinated large scale internal wardrobes and kitchen fitting builds using various hardwood types.
• Conducted training with 24+ staff on new procedures, workshop policy updates and safety regulations.
• Developed materials lists and conducted ordering for jobs over £10k.
• Managed a team of 24 + Machinists, plumbers, masons , tilers, painters, Joiners and Installers.
• Coordinated 0630-0730 morning master meetings to delegate tasks, communicate workshop priorities and discuss maintenance bookings.

• Performed and recorded detailed site inspections, mitigating potential Work related risks through safety dashboards(SBO/DCAS).
• Accurately tracked and documented work productions, providing detailed breakdowns of daily tasks.
• Coordinated and supervised daily activities of operatives, allocating daily tasks and monitoring performance to maintain safety.
• Quality-checked carpentry tools and materials, maintaining highest levels of safety throughout.
• Forecasted and ordered construction materials, ensuring all required equipment was accounted for before project commencement.
• Proactively trained and mentored junior team members, providing constructive feedback to maximize team efficiency.
• Collaborated with management, technical crew members and fellow supervisors to organize site operations and achieve project milestones without delays.
• Completed pre-work assessments to identify potential safety or technical constraints.
• Identified material or process problems impacting work quality and corrected problems with workers.
• Analyzed project blueprints and specifications to identify materials, crew members and contractors to complete work.
• Trained team members in onsite safety protocols and procedures to minimise injuries.

• Prepared operational reports and provided information to supervisors.
• Communicated product and machine failure details to design team and reliability departments.
• Managed quality control and maintained high customer satisfaction.
• Demonstrated excellent masonry knowledge of machines and tools, including design, use, repair and maintenance.
• Scheduled staff for optimal coverage to meet challenging daily objectives.

• Prepared materials with optimal methods to create long-lasting and beautiful pieces along the highway.
• Applied design and handcrafting abilities to create Stable runway bases
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• Painted designs on objects following desired styles or job specifications.
• Developed excellent working knowledge of industry trends and improvements in processes.
• Enhanced working relationships by participating in team-building activities.
• Built and maintained courteous and effective working relationships.
• Picked up additional tasks to aid team success.
• Handled customer concerns and escalated major issues to supervisor.

• Prepared solutions and reagents required for sample testing with care and precision.
• Ensured functional, high-performing products through strategic scientific testing and analysis.
• Worked with meticulous attention to detail and precision to achieve reliable, quality sampling outcomes.
• Undertook sampling and analysis of diverse products in line with specified testing targets.
• Ensured continued adherence to laboratory safety protocols, reducing error, contamination and injury risks.
• Maintained spotlessly clean, tidy working areas to deliver accurate, methodical working practices.
• Carried out sample preparations according to detailed procedural specifications.
• Performed general analysis, Soil sample analysis and nutritional analysis.
• Prepared, analysed and labelled media, specimens and samples.

• Worked with other discipline lead engineers and QC to resolve any outstanding interfaces and quality issues in construction of kapsoya road
• Oversee culverts construction at Moi tea girls
• Associate responsibilities include aiding to development, testing and implementation of kapsoya and Msoriot main interchange , as well as GIS mapping and field surveying.

• Coursework in;
• CIVIL ENGINEERING MATHEMATICS,
• SURVEYING, STRUCTURES,
• SOIL MECHANICS AND HYDRALLICS ,
• MEASUREMENTS, ESTIMATIONS AND COSTING OF BUILDING WORKS,
• ENGINEERING CONSTRUCTION AND DRAWING ,
• TRADE AND ENTERPRENEURESHIP PROJECTS
• Fire Marshall Academic Achievement Award
• First aider academic achievement award.
• North rift christian union board associate achievement award
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• Member of Christian union
• school longonot community chairman
• library prefect

SCHOOL HEAD BOY (2004)