Mary Mwihaki Gichuki- CHRP

Data Management: Support the HR Manager in leveraging on HRIS systems such as SAGE and SIMBA payroll systems. Implemented meticulous employee document filing procedures, resulting in a 95% compliance rate with data protection regulations, safeguarding sensitive information and reducing legal risks.

Labour Law Compliance: As a steadfast advocate for legal adherence, I have consistently upheld and ensured the organization's compliance with labour laws and regulations. This has resulted in zero instances of legal violations over the last 2-year period.

Recruitment and Selection: Spearhead efficient recruitment efforts, successfully hiring over 150 employees across various roles in the last 12 months, bolstering the organization's talent pool.

Strategic HR Policy: Developed a comprehensive HR policy manual, meticulously aligning it with legal requirements within a 6-month timeline, enhancing clarity ,consistency and fairness in company procedures promoting employee confidence and safeguarding the organization's Interests.

Process Improvement: By identifying bottlenecks, streamlining workflows and implementing best practices I contribute to resource savings and increased productivity driving the organization's continuous improvement journey. Established a robust leave management system that reduced processing time by 40% and improved accuracy, resulting in a significant boost in employee satisfaction.

Employee Relations: Cultivated a positive labor relations environment by actively engaging with both labor unions and staff, leading to a 30% reduction in grievances and disputes over a 2-year period. Forged strong working relationships with colleagues and subordinates, fostering cross-functional collaboration and effective communication across different levels of management.

Conflict Resolution: Maintained consistent communication and engagement with the trade union, resulting in expedited issue resolution and a 25% decrease in negotiation cycle time.

· By proactively engaging with staff, successfully mitigated potential conflicts, leading to a 100% reduction in workplace unrest and disruptions over a 3-year period.

Communication: I ensure the streamlining of data management and efficient communication between the departments.

Training: Continuously identify and review existing training gaps and training materials to ensure result oriented trainings are conducted .

Recruitment: successfully recruited and on-boarded 2000 new employees in 3 years optimizing the hiring process to reduce time-to-fill by 20% through the implementation of innovative sourcing techniques and streamlined evaluation procedures.

Performance Management: Implemented an impactful performance evaluation system that elevated employee engagement and drove productivity, resulting in a remarkable 15% enhancement in performance metrics throughout the performance cycle.

Policy Review: Overhauled and modernized the existing HR policy manual by Q3 2019, ensuring alignment with legal mandates and industry best practices. Skillfully communicated policy updates to the workforce ensuring seamless understanding and compliance.

Training: Led the coordination and delivery of tailored training initiatives across 5 departments, leading to a substantial 25% increase in employee skill proficiency and a notable 15% enhancement in overall departmental performance.

Discipline Management: Worked with the team to develop detailed disciplinary handling procedures and ensured fair and timely handling of discipline cases.

Employee Relations: Worked with managers to identify and implement appropriate strategies to increase employee satisfaction and retention.Managed employee benefits plans.

Employee Engagement: Successfully created an environment where staff members felt valued and appreciated through consistent communication, dissemination of organizational policies, and constructive feedback mechanisms, resulting in a noticeable increase in employee satisfaction scores.

HR Operations: Streamlined operations by identifying key areas for process enhancement, implementing strategic changes, and achieving a 15% increase in HR process efficiency within 12 months, resulting in reduced administrative overhead costs and improved workflow.

Succession Planning: Developed and implemented robust succession plans for critical roles, resulting in a ready pool of internal candidates and a 20% reduction in the time taken to fill key positions over a 6 month period.

Employee Relations: Work closely with managers and employees to enhance work relationships, boost employee motivation, increase retention, and elevate overall productivity levels. Achieved a 90% resolution rate of reported issues within 5 working days, fostering a positive workplace environment and contributing to overall employee satisfaction.

Strategic Management: Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.

Recruitment and Selection: Assisted in Managing the full cycle of recruiting, hiring, and onboarding new employees.

· HR Operations: Streamlined the implementation of comprehensive personnel policies and procedures to ensure employee welfare, payroll accuracy, and adherence to statutory regulations.

· Talent Acquisition and Management: Took charge of the end-to-end recruitment process, from drafting compelling job advertisements to conducting effective interviews, resulting in the successful placement of qualified candidates.

· Employee Benefits Administration: Efficiently managed medical benefits, leave records, loans, and salary advances, ensuring timely processing and accurate maintenance of employee-related data.

HR Policies: Developed and implemented comprehensive human resources policies and procedures in compliance with applicable labour laws.

Employee Relations: Collaborated with managers to identify and address employee relations issues.

• Undertook tasks encompassing digitizing employee data, shortlisting applicants, extracting information from records, and participating in interview preparation.
• Computerized office activities, maintained customer communications, and tracked records through delivery.