MARTIN MWAKI
Human Resource
Kiambu,30
Summary
As a human resources professional, I'm passionate about fostering positive workplace cultures and supporting employee development. Work experience includes talent acquisition, employee relations, and performance management. Effective communication and collaboration to build strong teams that align with organizational goals is paramount for a HR professional. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across company environments.
Overview
2025
2025
years of professional experience
Work History
Human Resources Officer
Teachers Service Commission
Nairobi, Nairobi Province
1 2012 - 03.2024
- Manage the full recruitment cycle, including job postings, interviewing, and onboarding of at least 6 staff members per year.
- Address employee concerns and grievances by 14% fostering a positive work environment
- Support the performance appraisal process, providing guidance on evaluation methods
- Identify training needs and coordinate employee development programs every quarter.
- Develop, implement, and review HR policies and procedures to ensure compliance
- Administer employee benefits programs and conduct salary benchmarking every 1/2 year
- Ensure adherence to labor laws and regulations, maintaining employee records
- Collect and analyze HR data to inform decision-making and improve processes by 40%
- Promote diversity, equity, and inclusion initiatives within the organization
- Conduct exit interviews and analyze feedback to improve retention strategies
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Reduced employee turnover by 22% by addressing concerns, mediating conflicts, and providing support for staff members.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Negotiated favorable contracts with external vendors for services such as health insurance plans and training providers.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Developed relationships with local colleges/universities to build a pipeline of potential candidates for internships/full-time positions.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Organized regular quarterly team-building events to promote camaraderie among employees and boost morale.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
Administrative Assistant
Palemar Supermarkets
Nairobi, Nairobi Province
01.2011 - 01.2012
- Answered multi-line phone system, approximately 20 routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress monthly.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Education
Diploma in Human Resource Management - Human Resources Management
Kenya Institute Of Management
High School Diploma -
Kimucia Secondary School
12-2009
Languages
English
Proficient
C2
Swahili
Proficient
C2
Timeline
Administrative Assistant
Palemar Supermarkets
01.2011 - 01.2012
Diploma in Human Resource Management - Human Resources Management
Kenya Institute Of Management
High School Diploma -
Kimucia Secondary School
Human Resources Officer
Teachers Service Commission
1 2012 - 03.2024
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePaid sick leaveHealthcare benefitsPersonal development programsTeam Building / Company RetreatsWork from home optionSoftware
Excel
HRIS
Powerpoint
Calendly
Asana
Slack
Notion
Interests
Erly childhood development
Mentorship
Social work
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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