IT Intern
ZOOPA LIMITED
5 2023 - 7 2023
- Planned department work by gathering, defining and documenting requirements
- Documented shift data to keep track of computer operating time, malfunctions and corrective actions
- Helped users remotely by telephone, email and chat
- Prepared IT and financial reports, including compiling, entering, and organizing data
- Maintained system performance and security with regular updates
- Enter commands into computer terminal to operate peripheral equipment
- Found and corrected operating problems or terminated programs to wipe memory
- Assisted in Identifying and addressing errors and equipment failures quickly, maintaining performance.
