IT Intern
Nairobi city county council
Nairobi
09.2025 - Current
- Assisted IT team in troubleshooting hardware and software issues.
- Participated in system updates and maintenance activities.
- Documented procedures for resolving common IT problems.
- Collaborated with colleagues to improve IT service delivery processes.
- Attended training sessions on emerging technologies and best practices.
- Resolved customer service issues related to IT systems in a timely manner.
- Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
- Configured network settings according to specified requirements.
- Collaborated with other team members to deliver high quality results within tight deadlines.
- Participated in planning meetings with other departments regarding future IT projects.
