LYNDA MUTUA

As a casual bank clerk at the Shares Department, my duties included:

• Check and confirm dividend disposal method for all shareholders in the share register
• Check and confirm details of shareholders to be paid via cheques and Mco-op cash and assist in populating list of shareholders to be paid via their mobile phones
• Verify details appearing on payment request forms tally with those in records
• Ensure that dividend bankers cheques issued are clear and all details are captured
• Retrieve all cheques for shareholders whose payment have been processed through
• EFT’s or Mco-op cash platform to avoid any double payments
• Check and confirm that cheque numbers issued to each shareholder match with their names
• Pack the cheques to be posted in a presentable and readable manner prior to posting
• Record all mails to be posted via registered mail by use of post office bar codes for security purposes
• Customer relations between shareholders and Bank
• Assist in preparations and scheduling of Annual General meetings for shareholders
• Assist In organizing and mobilizing shareholders during Annual General meetings
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

• Mobilizing board members to meetings
• Campaign management
• Assisting in preparation of events and board meetings
• Preparation, production and editing of official documents
• Produced and distributed brochures, newsletters and press kits.
• Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
• Wrote press releases and other materials utilizing SEO practices.
• Used various social media platforms for media and blogger outreach.