Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Kevin Atenya

Waiter
Nairobi,Kenya

Summary

Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waiter position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Waiter

Java Blue Lounge
Nairobi , Nairobi Kenya
04.2017 - 07.2020
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Informed customers about daily and seasonal specials.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Inspected dishes and utensils for cleanliness.

Waiter's Assistant

Cafe Deli
Nairobi , Nairobi - Kenya
06.2015 - 02.2017
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Greeted customers and provided menus upon arrival to dining room.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Assisted customers with carry-out service.
  • Monitored dining room inventory and replenished as necessary.
  • Established rapport with customers by providing friendly and attentive service.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Arranged tables and chairs for special occasions and events.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Education

Diploma - Hotel Management

Kenya Polytechnic College
Nairobi - Kenya
05.2012 - 11.2014

Skills

Order accuracy

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Waiter

Java Blue Lounge
04.2017 - 07.2020

Waiter's Assistant

Cafe Deli
06.2015 - 02.2017

Diploma - Hotel Management

Kenya Polytechnic College
05.2012 - 11.2014
Kevin AtenyaWaiter