Juliet Mbithi
Human Resource Generalist
Nairobi
Summary
A Human Resource Generalist with a Master of Science in Human Resource Management, offering a solid background in HR administration and operations. With a proven track record of over 3 years, I am committed to utilizing my skills and knowledge to achieve all organizational goals and objectives effectively while simultaneously gaining valuable experience and exposure in my work environment. Additionally, I pay close attention to my career development and progression.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Talent & Culture Assistant (HR Assistant)
Ibis Styles Westlands (Accor Group Property)
10.2022 - Current
- Payroll and clock-in integration and administration for 350 staff
- Led the recruitment, onboarding, training, and evaluation of over 120 new talent
- Accor Smart Recruiter and Assess First recruitment platform champion
- Led and maintained an average of 91% of Accor Standards achievement on the 2023 Peer-to-Peer I-Audit
- Implemented a comprehensive employee recognition program, which led to 10% reduction in turnover rate and boosted employee morale
- Plan and hold bimonthly town halls that serve as a platform for recognizing and rewarding the best-performing staff members over two months
- Organized training sessions for current staff, implementing a detailed feedback system for continuing improvement
- Conducted employee relations and conflict resolutions, resulting in a decrease of 10% in HR-related grievances
- Our open-door policy has greatly encouraged staff to share and learn how to handle their day-to-day shortcomings in the hospitality industry
- Keeping an updated database of all staff contracts, tracking the probation period, and confirmations of staff members.
Office Admin/Recruiter
eDataFirm
09.2014 - 06.2022
- Assisted in management of the recruitment process, resulting in a positive impact on the company's overall performance
- Compiled and organized employee data for a secure and easy-to-access database
- Gather and update office data office data regularly and accurately, maintaining well-organized records to respond swiftly to various administrative needs
- Ensuring all the team members have proper working tools for seamless day-to-day business operations.
Human Resource Intern
Safaricom
02.2015 - 07.2016
- Managed the HRIS system, streamlining processes and reducing administrative time by 20%.
- Collaborated with the leadership team to develop and implement a diversity and inclusion program, resulting in 10% increase in diversity.
- Cultivated employee satisfaction.
- Streamlined reporting processes.
Education
Master of Science in Human Resource Management - Human Resources Management
Nairobi University
Nairobi, Kenya 09.2014 - 12.2019
Bachelor of Business Administration - Human Resources Management
Kenya Methodist University
Meru, Kenya 09.2011 - 12.2013
Skills
Payroll Management
Performance Management
Diversity and Inclusion
Recruitment (Smart Recruiter/Assess First)
Selection and Induction
Conflict Resolution
Analytical Thinking
Oracle
Performance Management
Payroll Management
Timeline
Talent & Culture Assistant (HR Assistant)
Ibis Styles Westlands (Accor Group Property)
10.2022 - Current
Human Resource Intern
Safaricom
02.2015 - 07.2016
Master of Science in Human Resource Management - Human Resources Management
Nairobi University
09.2014 - 12.2019
Office Admin/Recruiter
eDataFirm
09.2014 - 06.2022
Bachelor of Business Administration - Human Resources Management
Kenya Methodist University
09.2011 - 12.2013