Hi, I’m
JOY MASITSA
NAIROBI
Summary
Knowledgeable Desired Position with proven background in managing gaming tables and ensuring smooth game flow. Successfully maintained high levels of customer satisfaction by providing clear explanations and resolving disputes efficiently. Demonstrated exceptional integrity and keen attention to detail in handling transactions and monitoring compliance.
Overview
2026
years of professional experience
Work History
Millenium Casino
Dealer Inspector
05.2024 - Current
Job overview
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
- Oversaw Number table games.
- Adhered to company and game policies as well as state and federal regulations.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Pink Apple Casino
Gaming Dealer
2016 - 03.2022
Job overview
- Distribute cards and other equipment to pitboss as per instructions given.
- Observe and verify that rules of the games are adhered to by casino employees and customers.
- Inspect cards and other gaming equipments to ensure that they are in good condition
- Interact with floor supervisor to share concerns and information as well as misconduct or suspicious behavior during the course of the game
- Provide information about the rules of the game while on the table
- Lead a number of games i.e, roulette, Baccarat, Blackjack and Texas Hold'EM
- Determine winners, pay winning bets and collect losing bets according to rules.
- Keep track of games and ensure smooth running of activities
- Create an enjoyable and fun atmosphere by attending to players needs politely
- Exchange cash for token
Education
Brooklyn Training InstitutionNairobi
Certificate
2022
Lusengeli Sec SchoolVihiga
High School Diploma
2015
Skills
Consistency
Timeline
Dealer Inspector
Millenium Casino
05.2024 - Current
Gaming Dealer
Pink Apple Casino
2016 - 03.2022
Brooklyn Training Institution
Certificate
Lusengeli Sec School
High School Diploma