Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

JOY MASITSA

NAIROBI
JOY MASITSA

Summary

Knowledgeable Desired Position with proven background in managing gaming tables and ensuring smooth game flow. Successfully maintained high levels of customer satisfaction by providing clear explanations and resolving disputes efficiently. Demonstrated exceptional integrity and keen attention to detail in handling transactions and monitoring compliance.

Overview

2026
years of professional experience

Work History

Millenium Casino

Dealer Inspector
05.2024 - Current

Job overview

  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Inspected cards and gaming equipment to verify proper functioning and good working order.
  • Dealt appropriate number of cards to each player and verify placed bets before starting game.
  • Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
  • Oversaw Number table games.
  • Adhered to company and game policies as well as state and federal regulations.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.

Pink Apple Casino

Gaming Dealer
2016 - 03.2022

Job overview

  • Distribute cards and other equipment to pitboss as per instructions given.
  • Observe and verify that rules of the games are adhered to by casino employees and customers.
  • Inspect cards and other gaming equipments to ensure that they are in good condition
  • Interact with floor supervisor to share concerns and information as well as misconduct or suspicious behavior during the course of the game
  • Provide information about the rules of the game while on the table
  • Lead a number of games i.e, roulette, Baccarat, Blackjack and Texas Hold'EM
  • Determine winners, pay winning bets and collect losing bets according to rules.
  • Keep track of games and ensure smooth running of activities
  • Create an enjoyable and fun atmosphere by attending to players needs politely
  • Exchange cash for token

Education

Brooklyn Training Institution
Nairobi

Certificate
2022

Lusengeli Sec School
Vihiga

High School Diploma
2015

Skills

Consistency

Timeline

Dealer Inspector

Millenium Casino
05.2024 - Current

Gaming Dealer

Pink Apple Casino
2016 - 03.2022

Brooklyn Training Institution

Certificate

Lusengeli Sec School

High School Diploma
JOY MASITSA